Blink security app - notification sound changed since IOS 17 update

I just updated my iPhone 13 to IOS 17. Since the update the Blink security app notification sound changed and now is very quiet. I went to Settings/Notifications/Blink and the only option is Sounds with an on/off button - no way to change sound or increase volume.


I notified Blink and their Customer Support said to contact Apple. I told them this is not my singular problem but is a Blink problem. No go, they keep pointing at Apple.


Looks like we have a circular firing squad...


Any help anyone could offer would be appreciated.


Thanks in advance!

iPhone 13, iOS 17

Posted on Sep 20, 2023 9:04 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 10:48 AM

My specific problem has been that since upgrading to IOS 17, ALL of my app notification sounds changed to a short, low volume "blip" sound, not just Blink. Today, after trying to change a few settings, all my notification sounds returned, and Blink now sounds like a more substantial "beh-roop" sound (kinda like a thick liquid drop). Not exactly sure what specifically fixed the problem, but here's what I did in case you wanted to try.


I double checked all the usual suspect Notifications and Sounds & Haptics settings to make sure they were set correctly and found nothing wrong. Then in Sounds & Haptics, I changed the ring tones for Text Tone and New Mail, and then set them back to default in order to test the ringtones and hopefully reset them. Then I went into Notifications and into the various individual apps whose notification sounds were not working correctly and changed their tones and then set them all back to default. I think the last app I changed was the Mail (Safari) app's sound under Notification, Customize Notifications, selected my mail provider's account name under Accounts, and noticed my Alerts setting was toggled off and I toggled that back on. Within a few minutes I received both an email and Blink notification that sounded normal. Again, I'm not sure what specifically fixed the problem, but in my case, it seems it may have been resetting the apps whose notifications were sounding distorted and turning on the Mail app's Alert on-off toggle that had been turned off during the IOS 17 install.


Your mileage may vary.... Good luck.

404 replies

Dec 11, 2023 1:44 PM in response to Katana-San

Katana-San wrote:

Hello ~ Because this never was a Blink problem…though they have problems aplenty 🙂🙂 This was an iOS issue and I like you am updated to iOS 17.2 and glad this issue has been solved. Take care and enjoy.

I'm going to have to disagree a little on this. As I've noted in some threads on this issue, other apps didn't have this problem because they allowed you to set the tone through their app, specifically, Ring, an app with a similar function. I think it's great that Apple finally added the ability to change the default alert tone but it was within Blink's power to resolve the issue for their app.

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Blink security app - notification sound changed since IOS 17 update

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