TVOS 17 Audio Issues Require Daily Reboot

From what I've seen in these posts - various configurations net slightly different end results, but the common denominator is most certainly iOS17 and Apple TV. Here, it is Apple TV / Sony smart TV / over WiFi to a stereo pair of Apple Homepod Minis, and the sound just cuts in and out sporadically, seemingly volume levels pumping back and forth between the two of them for a couple / few seconds. Absolutely nothing else has changed here other than the update to iOS 17 on our Apple TV. Oddly enough - we also have an Apple TV in another room that does not play through Homepods, but rather through hardwired speakers, and we have not noticed the problem there - so perhaps the problem with iOS 17 has something to do with the WiFi coding. Either way - not our job - but it is Apple's job to fix this - pronto.

I have a similar problem. I have a similar setup as you with the same hardware. I’m experiencing issues with my video streaming apps (Apple TV+, Netflix, Hulu, Disney+, etc.), but that’s not the case for my music streaming apps. I’ve tried rebooting the hardware but to no avail. Audible from the navigation clicks works fine. Today, I powered off my Samsung soundbar to allow the audio to be played from my tv speakers, and it worked. However, when I switched the audio back to my soundbar the audio ceased to play. In conclusion, it’s not specifically the soundbar or my Apple TV, it appears to be an issue with the apps’ compatibility with the soundbar. Regardless of whether that is the case, this is a terrible inconvenience since I enjoy and prefer the Dolby Atmos capability of my soundbar.

Similar problem here that I posted about in a separate thread. For me the audio glitches randomly. Like the volume level just randomly drops for a split second and then comes back. It only seems to happen on certain shows in certain apps like Prime Video. Never had this problem until the OS 17 update so there is definitely something off. There were some posts about this on Reddit too so it seems many people are noticing audio problems.

Same problem for me. Since updating to tvos17 my audio is distorted. Volume goes up and down and it sounds like a robot in a can. No problem when connecting airpod pro 2s.

Setup:

Apple TV 4k via Ethernet port

lg oled tv 2022

sonos arc

Sonos works as its supposed to when you bypass the Apple TV.

I lose all audio after switching apps (from YouTube to Plex or Netflix, etc.). Brand new issue with TVOS 17. Force closing apps and rebooting work sometimes but not every time. In typical Apple fashion, they think if they ignore a problem, it doesn’t exist.

AppleTV 4K 2022 to Onkyo receiver to Samsung TV and 5.1 speakers.

Which update are you referring to? Since TV OS17.2 is not available yet other than in test mode - I am guessing you meant TV OS17.1. Others have posted, as well, that 17.1 does not fix the audio problems (but are hopeful that OS17.2 might) Sure wish this thread and the other had never been separated - but here is the other one.

UPDATE: TVOS 17 Audio Issues Require Dail… - Apple Community

I just updated to the latest release, 17.2, and the sound issues described in this discussion are now present. This issue did not occur with the 17.0 to 17.1 versions.

The only solution is to unplug the Apple TV; however, this only works while the unit remains on. If the TV/Apple TV is turned off, I need to unplug it the next time it's turned on to get sound.

My TV is a Samsung UN60D8000 (60”). The Apple TV model is A1842.

Any ideas when Apple may provide a permanent solution?

Same issue here. The only thing that’s worked is changing the audio format.

Same issue here. No issue with audio and now find that it drops out so no audio at all since upgrading to 17.0. Only way to fix it is to restart the AppleTV and that doesn’t always work so have to do it 2-3 times in different ways for the audio to come back. This is obviously a bug with the recent update. Apple really needs to fix this ASAP.

I am having a similar issue, which started after my update to tvOS 17. I have a Yamaha surround system where the sound will completely drop after watching a couple of hours of TV. Not sure if it's the changing to a different streaming service which causes it or if it's completely random. It's happened with the AppleTV app, Max, Prime and AMC+. I do have a stereo pair of HomePod Mini's in the living room that I can switch to and I have no issue playing sound from there once I lose sound from the Yamaha. Issue seems to reset overnight as every time I wake up in the morning and turn on my AppleTV, the sound issue is resolved until later in the evening where it happens again. I'm hardwired from my cable service to the AppleTV as well as to the Yamaha system and Samsung TV.

They most certainly have a major problem that needs addressed pronto - so they best think again and get to it. So many are having the problem manifesting in various ways. We are also having audio drop outs.

I’m having the same/similar issues. I get loud random clicks. If you rewind the program the click does not repeat. I have restarted and even reset after chatting with support. Nobody at Apple tech support has had any reasonable insight. It is only happening with my Apple TV. All the same apps run fine on smart TV without use of physical Apple TV. I’m running a Sonos arc and a samsung OLED.

Change Format worked for me. But then I lose 7.1 and atmos. Its like the change in formats never happens. If its in stereo when I play something in 7.1 or dolby digital. Its stays as stereo on my Denon receiver. But the receiver is getting the wrong format and does not have sound. Just happened randomly while I was switching through apps.