Why are my husband and I receiving each other’s voicemails?
After the last update 17 on our iPhone 14 we have been receiving each other’s voicemails. Call forwarding is off and live voicemail is off on both phones.
[Edited by Moderator]
iPhone 14
There's one and only one solution to this. Stop sharing an Apple ID. Apple specifically says two people should have their own unique Apple ID. Then you can use family sharing to share content, such as photos, storage, etc.
If you don't want to separate your Apple ID's, your call logs and messages will be shared between the two of you as Apple sees the two phones as one phone.
See the following articles:
Make sure that each family member has a unique Apple ID - Apple Support
As far as changing or separating our Apple ID goes, we like sharing our calendars and contacts but I’ll reiterate we don’t want each others voicemails. And we’ve shared our ID for decades without problem. But when we wanted to change the ID name after moving to another state, it was a pain in the butt!
I can’t deal with this problem until after holidays.
2 different phone numbers. 2 different physical devices with their own unique identifiers. There are zero reasons to intermingle these devices and for data to be automatically shared between the two unless the user makes a conscious decision opt in.
Family sharing does not work worth a darn. Shared data frequently does not get updated in a timely manner.
They very fact that Apple allows you to choose what number or email to use for FaceTime and Imessage, shows you that Apple is well aware that phone numbers are assigned to unique devices.
Let's mot even get into Apple making massive setting changes during a update instead of carrying over those settings. Acting more like Android devices every day.
Bmusgrove wrote:
2 different phone numbers. 2 different physical devices with their own unique identifiers. There are zero reasons to intermingle these devices and for data to be automatically shared between the two unless the user makes a conscious decision opt in.
Obviously, Apple has reasons.
They very fact that Apple allows you to choose what number or email to use for FaceTime and Imessage, shows you that Apple is well aware that phone numbers are assigned to unique devices.
It's not clear what that has to do with anything. Of course, Apple is aware of that. Sharing Apple data is based on Apple ID, not mobile phone number.
Another option would be to quit iCloud completely. Other services provide cloud storage services and you could use your email provider for calendar and contacts.
Personally I like the Apple integrated eco-system, so will stay with them a while longer to see if they make a change to the non-bug that was introduced with iOS 17.
Everyone saying to stop sharing Apple ID’s, you’re talking about Apple data. My phone calls and voicemails which I pay AT&T to provide should NOT be pulled into what Apple decides to do with their device.
Full stop Apple is grossly overstepping with this and they need to fix this. It’s a privacy violation on so many levels and why my husband and I have separate phone numbers so stop with the whole stop sharing an Apple ID nonsense because that’s what it is.
thexsmom wrote:
Everyone saying to stop sharing Apple ID’s, you’re talking about Apple data. My phone calls and voicemails which I pay AT&T to provide should NOT be pulled into what Apple decides to do with their device.
Full stop Apple is grossly overstepping with this and they need to fix this. It’s a privacy violation on so many levels and why my husband and I have separate phone numbers so stop with the whole stop sharing an Apple ID nonsense because that’s what it is.
Tell Apple:
Apple has discouraged sharing recently, many of us were sharing upon inception of Apple products and it was common and accepted to have one family ID.
I understand the evolution, you don’t appreciate the history or legacy.
this is how it is now, this isn’t how it was.
JeffCJC wrote:
I understand the evolution, you don’t appreciate the history or legacy.
We all understand the history and the legacy. But "appreciating" that doesn't change the answer to the current problem.
We get it. You're unhappy. That's very sad. I hope you feel better soon.
My Apple ID was created before 2010, which is before 2014, this problem occurred in 2023 with IOS17.
yes It’s here to stay. No it didn’t need to be as we can specify every other type of communication to every device except this one.
yes, I’m upset. Many others are. Being condescending doesn’t help.
I have never used one but wonder how a dual SIM phone handles this issue? A phone with two numbers, a business number and a personal number. Seems that the business number must have its own separate call log and voice mail. Does that require two separate IDs? Two numbers, one phone, one user, two IDs. Or are there special rules for this type of user?
You can’t have 2 Apple IDs on a phone, but you can have 2 numbers. The numbers do not have separate Recents or voicemail, but it will show which line the call was from. And “call log” is misleading; it is a list of recent calls, not a log, because it is a finite limit of 100 entries.
Lawrence Finch wrote:
You are correct. I’ll ask the support team to add Voicemail and Recents to that article.
I asked for this update a couple weeks ago and just reminded the powers that be that it REALLY needs to be updated.
Mr Finch: personal question. Numerous times on here I have been told that you all are just users, same as me. But you telling Apple what to put on their web pages sounds like you are more than just a user. Are you Apple staff, paid or volunteer, working with Apple authority? Just curious.
We are all just volunteers here helping other users on our own time, except for the few people explicitly identified as Apple employees.
Because we volunteer here we can make suggestions to Apple, but they are under zero obligation to add the content we ask of them.
Tom73NM wrote:
Mr Finch: personal question. Numerous times on here I have been told that you all are just users, same as me. But you telling Apple what to put on their web pages sounds like you are more than just a user. Are you Apple staff, paid or volunteer, working with Apple authority? Just curious.
Lawrence may not have seen your question, so I'll answer you. When you spend years on this forum, like Lawrence and many others of us have and you reach level 6 from users awarding you points for being helpful to them (the only way we get points here), you are invited to an inner forum where we have access to the team who run the forum. We can communicate with them directly to ask for help, such as me asking the team to get the document about sharing Apple ID's updated to include phone calls/voicemail messages.
You are welcome to venture out of this particular thread and see if you can help other users, who award points for your help and increase your level to the level which also would give you access to this inner forum. We welcome people who enjoy helping other people.
To confirm however, we are ALL users just like you. We don't work for Apple. We aren't compensated in any way, shape or form by Apple. We just enjoy participating in the forum, helping users with their technical issues.
After iOS 17 update we are receiving each other’s voicemails on our iPhone
