Why are my husband and I receiving each other’s voicemails?
After the last update 17 on our iPhone 14 we have been receiving each other’s voicemails. Call forwarding is off and live voicemail is off on both phones.
[Edited by Moderator]
iPhone 14
There's one and only one solution to this. Stop sharing an Apple ID. Apple specifically says two people should have their own unique Apple ID. Then you can use family sharing to share content, such as photos, storage, etc.
If you don't want to separate your Apple ID's, your call logs and messages will be shared between the two of you as Apple sees the two phones as one phone.
See the following articles:
Make sure that each family member has a unique Apple ID - Apple Support
The only simple solution would have been to follow Apple's guidance from the beginning and not share an ID.
BadApple422 wrote:
So, if we split to two accounts now, who keeps everything we’ve had on our Apple ID for the past two decades?
That's up to you to figure out. You've managed to get yourself into a difficult situation.
How difficult will result on how much 'stuff' you have and what kind of 'stuff'.
Family Sharing makes it relatively easy to share some things. iCloud+ gives even more options.
Some things will have to be copied, sent, or duplicated manually.
Wonder how many would have stayed with IOS16 if they knew the changes being made in this area with 17. I think I would have stayed as I have not seen enough “good” stuff in 17 to offset this problem.
I never saw any announcements from Apple about this change.
People are saying use Family Share but that will not work for me. I need to share the contact list, the calendar, and photos. Apples web site promotes Family Share by saying it allows you to share Apple Music, Apple TV+, Apple News+, Apple Arcade, and Apple Card. Can also share iTunes, Apple Books, and App Store purchases, an iCloud storage plan, and a family photo album. Only thing on there is a family photo album (an album, not all photos).
One interesting thing is that it is an occasional recent call log entry or voice mail that is bleeding over and not all of them.
Tom73NM wrote:
I need to share the contact list, the calendar, and photos.
All of that is possible.
I’ve described how to share Contacts up-thread.
iCloud Photos has a shared albums, and shared libraries.
Calendar can be shared, as well.
MrHoffman wrote:
Tom73NM wrote:
I need to share the contact list, the calendar, and photos.
All of that is possible.
I’ve described how to share Contacts up-thread.
iCloud Photos has a shared albums, and shared libraries.
Calendar can be shared, as well.
Since you've been great about sharing how to share albums calendar, contacts, etc., for people in this situation, I'd like to volunteer YOU to create a user tip on this subject!! You up for the challenge?? It would be super valuable. Hint Hint!!
Dogcow, the way you are defending Apple I would think you work for them. Everything worked fine until 17. So Apple made some type of change.
As has been said, if we could share a contact list and calendar in real time I would happily get two IDs.
Just a thought, can you be logged into two IDs at the same time?
My husband and I have shared an apple id for many many years and never had an issue until this update. I tried a few things I google but nothing is working. At this point, it is difficult and challenging for one of us to create a new apple id. Just saying.
We are having the merged voicemail issue. I keep reading it's because people are sharing an Apple ID. However, both my kids have their own apple ID's and I have my own. We have family sharing, so is family sharing the real issue here? We've had this before and I've wondered if we should get rid of family sharing. We did shut off live voicemails and turned off phone in icloud. That hasn't fixed anything. Are there any new suggestions I missed in this chain?
Just because it is working as designed does not mean that it is not a bug. Apple is not infallible. This is a good example.
Things worked fine until 17. A change was made that caused this bug. Back that change out and we are good to go.
I’m having this issue as wel though slightly different. I have a Verizon iPhone as a personal phone and a ATT iPhone as a work phone. Now all my work calls and voicemails are coming to my personal phone! No way to turn that off? It’s very intrusive.
It is mind boggling as each phone has a unique identity established by its respective phone number. There is no reason that any communication meant for one phone number should be sent to a different phone number.
This is different than all previous IOS versions. This is a conscious choice by Apple.
From a couple of recent posts it sounds as some are getting actual calls on the wrong phone. If this is true then it is a major issue.
For me, I am getting a combined call log (minor issue, just an inconvenience) and a combined voice mail (can cause confusion).
As far as Apple designing things this way, just look at iMessage. You have the option to select the number that you receive messages for. To me that is proof that Apple designed the system for multiple phone numbers for one Apple ID.
What I don’t understand is that the phone is mixing things but for FaceTime and for messages, both of these have selection options where you can go and select which your phones number so you will receive only those FaceTime calls and messages for your phone and not those for the other phone (unless you want to).
Why can’t that be done for the phone function?
We’re having the same problem! For years we’ve shared our AppleID so we could sync our calendars and contacts, but sharing voicemail is NOT what either of us wants. I thought Apple was into privacy. This is annoying and they need to fix it!
After iOS 17 update we are receiving each other’s voicemails on our iPhone
