Why are my husband and I receiving each other’s voicemails?
After the last update 17 on our iPhone 14 we have been receiving each other’s voicemails. Call forwarding is off and live voicemail is off on both phones.
[Edited by Moderator]
iPhone 14
There's one and only one solution to this. Stop sharing an Apple ID. Apple specifically says two people should have their own unique Apple ID. Then you can use family sharing to share content, such as photos, storage, etc.
If you don't want to separate your Apple ID's, your call logs and messages will be shared between the two of you as Apple sees the two phones as one phone.
See the following articles:
Make sure that each family member has a unique Apple ID - Apple Support
Tom73NM wrote:
Mr Finch: personal question. Numerous times on here I have been told that you all are just users, same as me. But you telling Apple what to put on their web pages sounds like you are more than just a user. Are you Apple staff, paid or volunteer, working with Apple authority? Just curious.
You can also make suggestions to Apple yourself:
If you see a support article that seems wrong, you can say something. Include the link to the article in your feedback.
Tom73NM wrote:
Mr Finch: personal question. Numerous times on here I have been told that you all are just users, same as me. But you telling Apple what to put on their web pages sounds like you are more than just a user. Are you Apple staff, paid or volunteer, working with Apple authority? Just curious.
If you tap this:
You get this:
Based on my experience with that feedback path, Apple reads those.
Mr Finch,
are you an Apple employee?
Apple ID is a way for a person to connect multiple Apple devices. An individual can decide which devices can receive which communications. There are settings that turn on / off iMessages, emails, FaceTime, etc by device.
IOS 17 literally took that choice away for phone messages. Phone messages that are literally specific to one decive( ie the phone)
I would understand and have no problem with Apple giving me a choice to share my phone messages to multiple devices, like it does for every other type of communication.
however, Apple has taken away that choice and decided phone messages will be handled differently than every other form of communication.
your response is, do not share Apple IDs.
that is inconsistent with how all other forms of communication are handled among multiple devices.
why are you ok with that?
JeffCJC wrote:
Mr Finch,
are you an Apple employee?
That question has been asked and answered already in this thread.
why are you ok with that?
I don't recall that Lawrence has said he's "ok" with it. He has repeatedly stated, however, that it is the way it is now. We all understand by now that you don't like that. But no amount of arguing over when or if it used to be different will change anything. Whether or not people like or don't like it will not change how it is right now.
All you can do is learn how to cope with the current situation. And provide feedback to Apple.
Most of this discussion has been about voice mails showing up on another phone, apparently due to a shared Apple ID. So a slightly different take. My understanding is that my carrier, not Apple, provides cell service, text messages, and voice mail. I would assume that when I check my VMs that I am going to my carrier for those messages. So how could the VMs for one number show up under another number even with a shared Apple ID.
Tom73NM wrote:
When I look at the VM via Apple I see security concerns with Apple reading my VMs (transcription) before I do. Know idea if those are being retained somewhere within the Apple systems megastructure.
Apple has stated the Live Voicemail text is created on your device and is stored encrypted on your device.
This problem is a pain and Family Share is more work then a trusting relationship. My wife and I get to many texts and voicemail/calls as we have the same contacts.
Apple please get this back to pre iOS 17.
Agreed they shouldn't change things like this after 10 plus years. Also my wife and I don't want to be bothered with Voicemails not intended for us, voice mails are for the phone number not the Apple account.
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draganlady wrote:
I concur it work fine forever why shud I change.
That’s been a fairly common refrain over the years too, each time somebody newly discovered some aspect of the built-in and intentional sharing, and each time there was a disagreement or a divorce or an illness or an crime or otherwise involving or among the account holders. Whether the results are the devices remotely and permanently bricked, or worse?
My husband and I also share the same Apple ID and have for many years. It wasn't until the most recent updates that we started having issues. He receives a call and voicemail and I get the same call and voicemail. It's very annoying. My husband is a music lover and has music saved on his iPhone. If I give him a new Apple ID he will take a chance of losing his music. There has to be a simple solution.
It’s a bs way to get people to not share apps. My wife and I use the same apps, and some have subscriptions - she does the accounting on the app I bill with, among other stuff. Syncing comment is nonsense, as it is a new phenomenon.
theorizer wrote:
It’s a bs way to get people to not share apps. My wife and I use the same apps, and some have subscriptions - she does the accounting on the app I bill with, among other stuff. Syncing comment is nonsense, as it is a new phenomenon.
Well, THAT’s BS. You can have different Apple IDs and still share apps with Family Sharing.
First pictures would not download correctly. It took them several months to fix that. Now, my kids email is showing up on my phone. Not a problem until now.
No, I manage the phones and I refuse to have 5 different accounts to deal with.
[Edited by Moderator]
You can use another number so you can FaceTime or Message from a work iPhone but still see all the messages and get voicemails on your personal iPhone, and vice-versa.
No more having to call your work phone or home phone to see if you have messages on your "other" phone, and no more having to carry both, even if your employer mandates iOS update schedules and such.
I’m not trying to argue or fight with anyone on this forum. I really appreciate Mr Finch’s assistance on this and other issues.
My understanding is that this is a forum for users to help/assist other users. We come here looking for a fix or options. With this issue we are just getting a few high volume users parroting one line over and over. Repeating something over and over will not make it right or true but doing that enough will convince some that it is true/right/correct.
A lot of use are looking for options and not the party line being espoused by Apples volunteer staff. Would really like to hear from users who have options.
As I stated before, this issue is a minor irritation for my wife and myself so we are willing to live with it as is. Just hoping Apple or some third party programmer will provide a solution.
After iOS 17 update we are receiving each other’s voicemails on our iPhone
