Why are my husband and I receiving each other’s voicemails?
After the last update 17 on our iPhone 14 we have been receiving each other’s voicemails. Call forwarding is off and live voicemail is off on both phones.
[Edited by Moderator]
iPhone 14
There's one and only one solution to this. Stop sharing an Apple ID. Apple specifically says two people should have their own unique Apple ID. Then you can use family sharing to share content, such as photos, storage, etc.
If you don't want to separate your Apple ID's, your call logs and messages will be shared between the two of you as Apple sees the two phones as one phone.
See the following articles:
Make sure that each family member has a unique Apple ID - Apple Support
Tom73NM wrote:
…Everything worked fine until 17…
If “everything worked fine” means that nobody noticed the other things that were (and are) shared when sharing an Apple ID, sure.
There various previous threads discussing others that have encountered other things (expected to be) shared with shared Apple IDs. Some of which I’ve linked to here, too.
No one here not specifically identified as an Apple employee is.
Apple has said for years "don't share AppleIDs" and it's not surprising when people have issues because they're sharing AppleIDs.
No, you cannot be logged into two AppleIDs at the same time.
Tom73NM wrote:
From a couple of recent posts it sounds as some are getting actual calls on the wrong phone. If this is true then it is a major issue.
If calls are getting misrouted and not continuity, then contact your carrier.
Within an Apple ID (which again, shares everything) continuity means calls can be initiated or answered on a Mac or iPad, for instance.
Reading another thread, it’s been suggested to go to Settings -> Phone and disable Live Voicemail. That seemed to resolve the voicemails on my iPhone 15 back to just being my own phone number’s history. But doing the same on my wife’s iPhone 12 did not resolve the issue there. Her vmail still shows all my history. Not sure what the rest of the family experiences. Yes we share an AppleID as we always have, and have been on the honor system to only select our own phone numbers in Messages and Facetime so as not to invade each other’s privacy (mileage varies there as iOS upgrades can check off multiple numbers again) but it’s worked fine with the phone vmail for years. Why did Apple and or ATT change this now? A warning on the upgrade would have been appreciated. Also, it should be corrected / reverted with a fix that removes incorrect historical voicemails on each other’s phones, and not just from a patch/upgrade point forward. Anyhow not here, need to find out how to complain to Apple proper.
Lnewsome1975 wrote:
Product Feedback - Apple
click on this link. Send the feedback. Obviously nothing should share unless you choose for it to.
That's somewhat incorrect; from Apple's point of view, every device signed into the same AppleID is the same user, so data is not being shared, it is being synced.
theorizer wrote:
It’s a bs way to get people to not share apps. My wife and I use the same apps, and some have subscriptions - she does the accounting on the app I bill with, among other stuff. Syncing comment is nonsense, as it is a new phenomenon.
Regardless of your view, Apple has strongly recommended people NOT share an Apple ID. The fact you didn't heed their advice is no excuse. Since your wife does the accounting, follow the directions I provided above about how to unshare an Apple ID and then your wife should become the Family Organizer.
Or accept merged call logs/voicemails messages (which amazes me anyone is upset about, since you may think you have made it impossible for you or your wife from reading each others text messages, but news flash, you haven't and either of you at a simple tap in settings can do just that, without either's permission).
Apple views an AppleID as being a single person, and all your data is meant to be available across all your devices, or in other words anything signed into that AppleID.
Have multiple phones signed into the same AppleID? Apple will make your data available across all your devices, including your multiple phones.
Not a bug, but an ever-expanding feature set.
Nope. that's not going to happen. The only thing that will make it all 'be well' is to follow instructions and stop sharing an ID.
Do you have Wi-Fi Calling enabled on one or both phones?
Hello~ Are you sharing an Apple ID? We are fellow forum members and have no way of stopping them from coming…
~Katana-San~
If you want someone to lie to you, we won't do that. You're getting each others call logs (you shouldn't actually be getting her phone calls), IS because you are sharing the same Apple ID. It's a fact, whether you like it or not.
And since this is a user to user only forum, telling us what Apple 'must' do, gets you nothing.
Tell Apple what you think they 'must' do. Though I doubt Apple will do as you demand of them.
Use this link --> Feedback - iPhone - Apple
On each device, open Settings App
Tap Your Name at the top
The Apple ID would be email address at the top of that page
Everyone whose iPhone shows the same Apple ID email address, which be able to view everyone else's data on their iPhone, including phone calls, voicemail, text messages, etc.
Tom73NM wrote:
There is NO resolution to be had on this forum. As has been said it is just users, not Apple staff. You need to report it directly to Apple. If enough report a bug then we may get some action.
DO YOUR PART, REPORT A BUG!
It's not a bug, it's working exactly as Apple intended and designed it to.
You may, of course, file feedback, but it's doubtful Apple will change a feature that is intentional.
Apple's admonition to not share AppleIDs makes that perfectly clear.
Curious_Dragonfly wrote:
That doesn’t sound good.
I would check the following
> Settings
> Accessibility
> Control Nearby Devices
* see if that offers a possible reason*
If not I would double check ‘AirPlay & Handoff’
> Settings
> General
> AirPlay & Handoff
* see if that offers a possible reason*
I would start with checking those 2 settings
Maybe check ‘Personal Voice’
> Settings
> Accessibility
> Speech
> Personal Voice
I am not sure if that would be a possible reason, but double checking the setting is probably a good idea anyway
If none of the above, maybe double check if your carrier has ‘number share’
Maybe double check your iPhone ‘phone’ settings? Create a VM PW
They are sharing an Apple ID. None of that will make any difference.
Tom73NM wrote:
What I don’t understand is that the phone is mixing things but for FaceTime and for messages, both of these have selection options where you can go and select which your phones number so you will receive only those FaceTime calls and messages for your phone and not those for the other phone (unless you want to).
Why can’t that be done for the phone function?
No one here can answer why questions as this is a user to user only forum and no one here is associated with Apple in any way. Yes, you can choose to not receive each others text message or Facetime calls. But you're not getting the calls of whoever you share an Apple ID with. You're just seeing the numbers and voicemail messages of all the calls to all the devices under the same ID. What people fail to understand is even if you turn off the phone number for anyone else's text messages and they do the same for your number, they can, without your knowledge or permission turn it on anytime they want and start getting your text messages. So, I don't understand why seeing the numbers people called or received is an issue. You must implicitly trust whoever you share your Apple ID with, right?
After iOS 17 update we are receiving each other’s voicemails on our iPhone
