CarPlay iOS17 not working

After reviewing countless (and often tediously complicated) "cures" for the problem, I came upon one that is, in fact, the magic fix for those who are having Carplay problems with their HONDAS (I have a 2020 CR-V Hybrid). There is not a problem with IOS 17 or Apple's Carplay software. The problem, at least with Hondas, is the software running Honda's infotainment system. The solution is slap-your-forehead simple: Start the car. Wait for the infotainment screen to boot up. Push and hold the audio on/off/volume button for 5-10 seconds until the screen asks whether you wish to reboot the system. Press "Yes." Wait for the reboot to complete. Turn the car off. Plug your iPhone into the appropriate USB port. Turn the car back on. Go to "Home" on your infotainment screen. Select "Apple Carplay." Voila. You're home free. . . .

Idcrume is spot on. Had this problem with my 2020 Honda CR-V Hybrid Touring. Tried everything, and no luck. Saw this very simple advice, tried it, and voila! All's well. Suggests to me that IOS 17 is not the problem. Refreshing your car's infotainment system seems to be the answer.

Same for me, carplay stopped working since iOS17 update. I tried all that i’ve read here on my phone and in my car but nothing worked. I tried connecting my old phone with iOS 15, and it connected easily! So it must really be the iOS17.

It’s not just cables(I always connect by Bluetooth). I have an Apple 14 and a 2021 F-150 Lariat. Since the latest iOS update, CarPlay does not work properly. The main symptom is that when I turn the truck on, my phone appears to connect okay, but the large panel on the left where my Google map normally is and the upper panel on the right (I never use it but it has something to do with the microphone) show nothing but the Google logo. I then go into my phones Bluetooth settings for the truck, toggle off CarPlay and back on again. This appears to fix the problem, but in Bluetooth settings on my phone my truck still shows not connected, so it’s never connected, but after I do this CarPlay works. I have to do this every time I start my truck. I’ve called Ford 3 times - every time they walk me through a reset procedure that involves opening the door, hitting the lock, closing the door, and repeating a sequence of holding the power button and seek forward buttons until the panel restarts (I think I repeat this four times). It seems to fix the problem until I turn off the truck and restart it.

[Edited by Moderator]

TigerJon wrote:

I’ve called Ford 3 times - every time they walk me through a reset procedure that involves opening the door, hitting the lock, closing the door, and repeating a sequence of holding the power button and seek forward buttons until the panel restarts (I think I repeat this four times). It seems to fix the problem until I turn off the truck and restart it.

Which nicely proves it's not Apple's issue, it's Ford's.

USB connection is working, because my phone is charging through it, but the car doesn't see the phone and the phone doesn't see the car!

Happened very randomly, not after any update.

(Last update, deleting and trying to reconnect the car didn't help as well)

[Edited by Moderator]

I think it’s a Ford Sync issue now.

My phone won’t connect at all to it. Tried everything. Bloody useless.

Tested in the wife’s Nissan Qashqai, connected first time, instantly with the same cable. It was lightening quick.

So for me, it’s a Ford Sync issue. There are no updates available for the system at the min either.

If the problem can be fixed by rebooting or resetting the Ford head end, it's a Ford issue.

Any device that connects with the iPhone (or any other device) should never get into a state where it requires a reboot (or reset) to continue proper operation.

I've worked with Apple Support in the past when I've had an Apple device that would stop working and would only function properly after a reboot, and eventually those devices were fixed via a software update. (A recent example; an iPad would disconnect from a particular wireless network and any attempt to reconnect would fail until I rebooted the iPad - that clearly put the onus on it being an iPad issue.)

Given all this, it's clearly Ford's responsibility to diagnose and correct this issue.

(The same is true for other manufacturers' head ends that require a reboot or reset to operate properly.)

If you do an Internet search you will find myriad complaints about Ford's head end from both Apple and Android users.

Here is an example I myself experienced this past year:

I had been using CarPlay in a rental Ford without issue for multiple days in a row, but one day it decided it would not see the iPhone as a CarPlay device, just as a USB music player.

Nothing I could do would get the Ford head end to recognize the device. I tried different cords, I tried shutting the vehicle off, turning it back on, and nothing.

I finally gave up and went into a store.

When I came out of the store 45 minutes later and reconnected, the Ford recognized the device as a CarPlay device immediately.

I did not reboot my iPhone. I did not install an update to my iPhone. It was completely a Ford head end issue.

As far as your issues starting after a software update, that still doesn't mean the problem is Apple's.

The example I like to give is this:

Say a head end has a routine to add two numbers.

If the iPhone asks what "2 + 3" is, the head end answers "5," but if it asks for the total of "3 + 2," the head end answers "6."

If a software change causes iOS to always ask the total of "3 + 2" and it gets the wrong answer, it's not Apple's responsibility to go back to adding "2 + 3."

Finally, thanks to a FB Audi e-Tron GT owners group I could solve the problem, rebooting the car's (Audi MMI) System, and reconnecting the WiFi settings to the Car, making shure to de-activate the private connection setting in the WiFi preferences of the iPhone.

The real issue with Apple is, that almost every Update of iOS generates a multitude of connection issues with periphery connected to the iPhone / iPad and Syncing with MacOS Devices like iMac and MacBookPro.

So with iOS 17 I had to completely reset and reconnect my Withings Healt Care Devices and Netatmo Climate Control devices, my Libratone and B&W Music Systems, and so on.

Oh my gosh!! I am so glad this isn’t me!!! I have a 2021 Expedition and my husband has a 2022 Bronco! Neither are working. I need this to be fixed. It’s so frustrating. I thought I was going crazy!! Replaced cord after cord, reset it all.

APPLE PLEASE FIX THIS!!

I also have a Lexus 2023 300 h and I have the same issue. but not on my 2019 Chrysler or 2023 Hyundai Tucson.

Updated to 17.3 still does not work.... The wife is going crazy because she uses this feature all the time in the car for work and friends. Help anyone? The dealer worked for 1hour trying things but every phone from other people did not work. Are all the other Lexus 2023, 2024 having the same issue?? Is the problem only on the 2023 or ES models? IOS 17.2 worked one time and then stopped. Now this is strange.

I have a 2021 Nissan Rouge and a iPhone 14 Pro Max and my CarPlay stopped working after the most recent update. Since my car does not have the wireless CarPlay I figured it was the old cord. So got a new Apple cord and still nothing. I did all the resets, clearing connections, restarts, everything and it’s still not working.

I had this happen and I took it all the way up the apple support chain. THe firmware on the device car play device must be up to date. I have a sony car play and I had to install updated firmware, the instructions were on the sony website and it then started working again with the 17+ iOS.It took me a month to get this sorted out but apple only create iOS to match latest CarPlay firmware versions.

Update your car play firmware.

This Anker cable worked like a charm for me--thank you so much for the suggestion!

CarPlay was mostly fine for me in my 2021 Forester, with the occasional app crash (rebooting the phone or restarting the car always fixed it), until last week when it stopped entirely. I have a 15 Pro and was using an Apple USB-A to Lightning cable with Apple's Lightning-to-USB-C adapter.

I rebooted the head unit in my car, update the software _for_ the head unit, updated to the latest iOS version (17.3): nothing worked. Well, after the 17.3 update, I got a blip of "Unlock your phone to start CarPlay" on the head unit screen, but it still didn't work.

Then I got the Anker cables and voilà: it's back.

Thanks for the answers! I thought I was losing my mind. Updated to 17.3 and now nothing in my 2020 escape works. I thought it was a problem with the car since I just got it. Guess I’ll have to dig out my car mount so I can use my Waze app!