CarPlay iOS17 not working

So since I did the iOS 17 update, CarPlay no longer works. I have reset the settings on my phone, my car, went through every step I found online and I have installed the most recent bug fix. So I am at a loss and I am assuming when my iPhone 15 Pro Max gets here today that I will still have the problem


Current phone: iPhone 14 Pro Max

Car 2023 Honda Accord Hybrid

Posted on Sep 22, 2023 5:29 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 12:30 PM

Greetings Erklee102381,


To ensure that you're covering all the bases, the following steps may be able to provide you with some additional assistance:


"Check your wired or wireless connection and your iPhone settings

If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:

  1. Check your connection to your CarPlay stereo:
    • If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
    • If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.

2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.

3. Restart your iPhone and your car. 

4. Make sure that Siri is on.

5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.

6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.


Connect your iPhone with a USB-C connector to CarPlay with the USB-C to Lightning Adapter

You can use the USB-C to Lightning Adapter with wired CarPlay in most vehicles. However, some combinations of adapters, cables, and vehicle entertainment systems might disrupt the wired CarPlay connection. In this situation or for cars that support only wired CarPlay, use a direct connection with a USB cable.

Learn more about the USB-C to Lightning Adapter"


You can find more details here: If you need help with CarPlay


If CarPlay is still not working as expected, follow this link to connect with Apple directly: Get Support


Take care.


256 replies

Dec 2, 2023 2:40 PM in response to Erklee102381

Acura TLX owner here. CarPlay stopped working 2 days ago after 17.1.2 update. I’ve rebooted my infotainment system, reset my phone network, checked restrictions to ensure CarPlay is allowed, and now 2 arguments and 4 hours tinkering with my car and phone later my phone won’t connect to my car at all. Apple please fix this for my sanity, relationship, and safety!

Dec 12, 2023 4:59 PM in response to Dinamr1978

I tried every thing I even erased my phone and the iCloud lost all my photo and format the car removed the phone from the car and connected again I change 4 or 5 cables , my phone my daughter is phone or even my husband phone suddenly all of them are not connecting only my son phone the Samsung is working perfectly so please update the iOS or remove it and let us go to the old iOS

thanks

Dec 12, 2023 11:31 PM in response to ceotron

Hello! I think I have the same multimedia on a Seat Ateca 2020 (also a VW). CarPlay worked fine until this morning, after which the multimedia began to write a message stating that this device cannot be used as a source and CarPlay is disabled. In this case, power flows through the wire, the VT works. I rebooted the media, turned off the phone and the car - nothing changed. If you connect a carplay box (a device for wireless connection), then in its settings you can see that the device does not understand the carplay version on my phone. I think this happened due to the new iOS update, since the problem coincided closely with the release of the update.

Dec 16, 2023 9:22 AM in response to Erklee102381

Since the 17 update I’m having problems with both Siri and Apple Car Play. Siri mispronounces things she said correctly previously. Car play is now terribly frustrating. Siri won’t search the web, won’t voice to text, she glitches and stutters. When she reads texts aloud she’s competing with the music volume so you can’t hear anything (previously the music volume would lower while Siri is speaking). It’s just awful. Basically all hands free features I enjoyed while driving are now gone. I also have a 2023 Lexus, and Lexus says it’s an Apple issue. And multiple calls to Apple have not been helpful. I have the 13 Pro Max. I’m getting frustrated to the point where I want to walk away from Apple after a decade because they don’t seem to care about this issue and it’s a HUGE inconvenience for their customers.

Dec 30, 2023 7:08 AM in response to sonya28

Yeah, they had me disconnect my VPN and that did not fix CarPlay. My VPN is a bit complicated to reconfigure, so I'm ******. I wish Apple reps would just admit there's an issue they cannot fix instead of taking customers through needless troubleshooting procedures. If reps are not aware there's a known issue, then that's just poor intra-company communication. iPhone 7+ with iOS 15 working fine!

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CarPlay iOS17 not working

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