AirPods not connecting to iPhone after updating to iOS 17

Has anyone had an issue with their AirPods not connecting to their phone after iOS 17 update? My AirPods Pro (1st gen) will not connect to my iPhone 13 Pro Max. When placed in the ears the notification sound to say they’re connected does not happen. Occasionally I get an “AirPods connected” message on my phone, but when I try to play music the sound comes out of my phone, not the AirPods.


I can fix the issue temporarily by forgetting the AirPods device on my phone, then reconnecting them. The sounds come through the AirPods, but when I stop playing music, dock the AirPods to the case and come back to use them later, the issue reappears.


any advice on how to fix would be greatly appreciated


Thanks


[Re-Titled by Moderator]

Posted on Sep 22, 2023 12:05 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 15, 2023 7:30 AM

So here is an important piece of information: https://www.reddit.com/r/apple/comments/xr2txe/apple_told_me_airpods_wont_work_if_im_using_a_vpn/


I was having a daily problem of having to reconnect to my AirPod Max since the iOS 17 update that came with a firmware update for my AirPods. Talked with Apple, removed all my VPN profiles off my iPhone and restarted it. AirPods connected right away. There may be other issues, but this seemed to work for me. They suggested I contact my VPN provider and make sure they are not managing your Bluetooth. Also can affect any Bluetooth device apparently. Apple is investigating.

Similar questions

194 replies

Feb 25, 2024 3:42 PM in response to Andybacchus

I have the same experience. I had trouble connecting my AirPods after the iOS 17.0 update. My AirPods battery was wonky for a time and kept reflecting different percentages despite being charged for a long time then once it finally reconnected to my iPad, only the Right AirPod connected. It cannot detect my left AirPod. Everything was fine before the update. Is Apple doing anything about this?

Apr 2, 2024 3:58 PM in response to DGee63

This is also my experience. I've a pair of pro & regular airpods, I've done no modifications to either (wouldn't know how). My pro airbuds, no longer work with a 17.4.1 upgrade. They connect for a few seconds, then disconnect. Makes no difference if there is sound going through it or not.


My regular old airpods, still operate as normal.


I've also tried all the attempts I can find about re-pairing, attempted multiple times in multiple ways over the last few days, no difference.


iPhone 15 Pro Max - 17.4.1

Aug 14, 2024 9:12 AM in response to DGee63

Umm is there any thing that has shown or was there any experiences with the AirPods Max with this update? That is within a month of mine being flatlined for a week and Apple telling me to send them in because they were unable to produce any real solution other than, “well you should go ahead and do a factory restart, hold the noise control down and….” \ “Ah you mean just do a regular reset” \ “no, a factory reset” \ ..”ouh 👉👈 that is not the correct, factory is both buttons, and yes I did the holding of the <two> buttons down before a was going to seek a solution here.. anything else you can think of?.” \ “well you can buy a new set or send them in” 👏✍️👨‍💻

Be what it be - it’s a solid gold business plan. Buy - Brick - Repeat 🔂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods not connecting to iPhone after updating to iOS 17

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.