Apple Watch Ultra 2 VERY dim inside and dark enviroments..

Update: Support reached back out after I had sent all the diagnostic logs and indicated “the watch was functioning as designed”. I told her about the variance of experiences trying to resolve this issue with Support reps and how some folks have been told an update is in the works and Apple knows about the product. She reiterated they do not have a fix on the way. Quote “ I can see all of the recognized issues on my computer engineers are working on an update for. I do not see an update planned for dimming. The watch is designed to brighten or dim in bright or low light situations.” I got off of the phone and received the service email basically closing my case thereafter. The support rep was understanding however and said she was trying her best to be an advocate for the customer, but in her case hit a brick wall with support engineering.

i get the point that brightness affects battery life.

BUT:

What we are talking about here is not making it brigther in the dark.

IT IS:

Make it brighter when activated and used in the dark. And that even not as default but just as an option if you choose to.

So for me there's no reason at all not to enable this option...

When there ate flaws in the design, or flaws in the thinking that went into design decisions… “It is functioning as designed” is a convenient way to say essentially nothing.. 

Because… all “design flaws” are…by design! That’s why we call them design flaws… But… Functioning as designed does not necessarily mean functioning well.

Its legal speak that basically is a tactic of saying “We don’t want to talk to you about this.” And/Or… We’re a 3 trillion dollar company, and this just isn’t a priority.. I hope that’s not the case. 

I actually had lunch with Steve Jobs not too long before he died. I feel certain …that Jobs would not be cool with a watch that you can’t read in the dark, and I doubt he would be happy to hear the answer from Apple is that being unreadable in low light is… “by design.”. I sincerely hope Apple sees the light here (or…lack of light, ha!).

I am ready to return another Ultra 3 next week if no help is released.

Thank you for bringing this issue to light. I have submitted a report as well. Hopefully Apple will listen to their customers and give us what we are asking for - a functional watch in all situations/conditions.

That is a severe bug of WatchOS 10 (does Apple not have a quality control any more? It is so obvious ...).

The same occurs on my Watch 6: Just fine with WatchOS 9, hardly readable in the dark with WatchOS 10.

Therefore, there is hope that Apple will fix this in WatchOS 10.1.

We should flood Apple with bug reports to ensure that this is taken care of.

I think the better solution is to be the ability to set the minimum brightness.

But… Apple is also trying to avoid wTches that are obnoxiously bright in movie theaters, etc. So… We don’t want to disable the sensor. We just need the ability to set minimum brightness within a reasonable range.

The funny thing is today is the last day that I can return the Ultra 2 but I'm hoping that they will just fix the problem with a simple update. So every update( just did one today) I find myself praying that it might be the fix lol. C'mon Apple help a girl out!

Yes this is bad I wear glasses and it hard for me to see why can’t we disable auto brightness I did a experiment I turn my phone flashlight on add shine it on the screen and it was so beautiful and bright then I remove it it gets dark fix this apple !!

I usually go for a jog at 5am I cannot see the screen at all on my run and I fell this morning on my run because I had to put the watch 1 foot away from my face and concentrate more than I should have to to see the screen I stepped in uneven ground and lost my balance…….. I tried with night mode and it was worse, is there a way to make night mode WHITE instead of red?

I also bought the Apple Watch Ultra 2 in October I absolutely love the watch, but I hate the fact that it goes dim in the darker room to the point where I can barely even read the dial for a Watch that cost this kind of money. This should not happen, or there should be a way to override it or Apple needs to send out an update

i had the same with my good old 4 and the brandnew 9.

Even though they ruined the battery runtime with watchos 10 i returned the 9 and am back on the 4.

I have accepted it to be a simple fitness tracker now...

it's a shame.

I have the same problem it's hard for me to see at night and the watch is so dim that it's completely unusable.

I have submitted feedback on Apple's website, and I have contacted support.

I have found a temporary workaround:

I assigned the flashlight to the action button. if I turn on the flashlight, and turn off the flashlight, it blasts the photo sensor and makes the watch slightly brighter. This condition lasts until the watch hibernates, so as long as you use it, and keep using it and don't let it sleep, it remains bright enough to use. Unfortunately, the moment the watch auto-sleeps, the watch goes back to an unusable dimmed level. But perhaps this trick will allow you to use your watch in a dark room when you need to boost the brightness... that is, until enough of us complain that they let us specify a minimum brightness for auto-dimming, or let us disable that feature altogether.

The function may be designed to maximize battery life, but I should be able to override that brightness level for usability and accept the slightly lower battery life. As it is, I probably wouldn't even need to have it as bright during the day so it might average out to actually a longer battery life because it's not very often I will need that amount of brightness at night, and I have to crank it to max during the day to have any hope of seeing it in low light conditions.

TEMPORARY WORKAROUND:

Assign Flashlight to the action button.

Turn on and off the flashlight. This blasts the photosensor causing the watch face to brighten. Use the watch...

The watch should stay brighter until it auto-sleeps, so as long as you keep interacting, it will be usable.

I spent over $800 on the Apple ultra 2 watch. Very disappointed. Why should it be so bright during the day and so dark at night when you can’t even read the watch it needs a fix fast I traded in my 8 Watch otherwise I would return this one.