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Apple Watch Ultra 2 VERY dim inside and dark enviroments..

Hello.

I just bought a very expensive Ultra 2 Watch. I am happy with the watch overall, but what totally ruins the experience is it is SO dim inside and in dark enviroments! I can hardly read it. There is no override available and the brightness is set to full. My son has a Series 6 and that is brighter in the same conditions. This cant be real? This so called "ULTRA" is more weak in brightness performance than an older regular Apple Watch. If there is something I HATE it is factory controlled auto stuff like this! We know the watch can be brighter so WHY on earth is it locked to a weak sensor that is WAY to low calibrated? I know its unfortunately not a hardware issue as ALL other Ultra Watch suffer from this ridicolous factory setting. Why can I not disable this auto dim or at least raise the lower minimum brightness. This is a disaster, as I can hardly read the watch in my office and living room where we have low light usually. This is almost a RETURN ISSUE for me! The fact that the user cannot set this setting when I bought and paid for the watch is a disgrace! And for those that reply its working as intended I can see by a search that hundreds of other users complain about this "error". This HAS to be corrected in a software update ASAP!

Apple Watch Ultra 2, watchOS 10

Posted on Sep 22, 2023 12:31 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2023 9:32 PM

Just received my Apple Watch Ultra 2 today and loved it until nighttime. I cannot read my text messages at all because it’s so dim and the brightness feature does not do much. Please re-calibrate!!! This is unacceptable for a Watch at this price.


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611 replies

Dec 28, 2023 11:43 AM in response to Branta_uk

Feedback sent just now. Although given that it is more than 3 months later and there is still no solution, I'm not holding out much hope that they'll fix this problem. And yes...it is a problem. I got a series 9 for Christmas and tried to read it in a dark vehicle last night and nada. Just a blur. If this is "working as intended", then the intention must have been to alienate Apple Watch users.

Dec 28, 2023 11:48 AM in response to Markuson

Markuson wrote:

Woah!!! NEWS!!!!

Apple JUST ANNOUNCED:
”It is PAUSING ALL SERIES 9 and ULTRA 2 SALES!!!!”

No explanation for why… BUT… I think we may have a pretty good guess.


Nope. Nothing related to problems with the watch. Apple has allegedly infringed on patented technology with their blood oxygen hardware/software. They now have until January 10 to work something out.

Jan 5, 2024 12:01 PM in response to LasseK1981

I have just bought the ultra 2. My first watch from apple. I decided on that rather than another Garmin. It was fantastic in the day but when I went out for a night run I couldn’t see or read the display as it was too dim. I wear glasses for reading but could read this display in daylight, unfortunately not at all in low light with the dim screen. I also work in low light conditions. This watch is useless to me. I have decided to return the watch and buy a Garmin. All apple need to do is put an option for dimming on or off. Simple software update. I will not recommend this watch to anyone in my running community

Apple Watch Ultra 2 VERY dim inside and dark enviroments..

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