UPDATE: TVOS 17 Audio Issues Require Daily Reboot

AppleTV 4K (A2843), Moved to an older Visio TV (1080p res), same cable, TVos 17.3. Audio/Video issues are not

present. I can connect with AirPlay (iPhone 13) to both AppleTV and all music etc. is no longer glitchy.

March 10, 2024, Upgraded to tvOS 17.4 on both AppleTV, All seems ok as I can use individually and/or play music using AirPlay and iPhone13 Pro Max to play music from several Apps (Apple and non Apple) all seems good so things will remain in their current working state. Will update tvIOS to future versions.

My best guess is that the cause of the glitch issue might have been the higher resolution of the Visio HDTV but things work and I'm done testing for now ?

Try going to do not disturb and putting on personal. Try it. Than put back on what you want.

Today I managed to get things working again with TVOS 17.1 and with ethernet on my 3rd generation AppleTV 4K, combined with my MusicCast receiver.

Also a problem for Apple Music. Anything that is capable of atmos or 5.1

Chances are, if the white light is still on, so is the Apple TV. What is turned off would be your smart TV. TVOS17 is causing all kinds of problems, manifesting in various ways. You can see more posts on the other / original post of killweav. A link for that is in my post closer to the top of this thread, and here it is again TVOS 17 Audio Issues Require Daily Reboot - Apple Community And he asks a bit after that, for discontinuing this thread and move posting over to the original one.

We are all angry with Apple for this - and they need to get their stuff together and get this fixed and issue a corrective update - asap!

14Nov. 2023, AppleTV 4k (A4123), TVOS ver. 17.2 - Update improved the issue, can now use iTunes and no audio/video issues. TV is thru a Sling app and not possible to watch due to periodic video/audio blank/click momentarily for a brief time but repeats often.

I have an AirTV device I switch to without issues.

I will test other apps on AppleTV 4K (SiriusXM, Netflix, AppleTV+, Hulu, etc.) and update here later.

AppleTV 4K (A2843), tvOS 17.3, Ethernet Cable, Performed a Reset expecting to go back to a factory default tvOS but even with a manual install it reinstalled tvOS 17.3. Audio/Video (click and/or momentarily blank screen) still occurs.

I also have an older AppleTV (A1625) connected, wireless connection, tvIOS 17.3 and no audio/video issues at all.

I will continue to test AppleTV 4K as I discover new things that might work. If possible will look to return IOS to it's original version ver. 15 or 16 (??) as out of the box this worked flawlessly until tvOS ver. 17 - Hopefully something will improve in the future but for now this is a useless AppleTV 4K

AppleTV 4k (A2843), Log out of AppleTV and Cloud, performed a manual reset. On powerup I checked System, About to find tvOS ver. 17.3 installed and all prior user apps were deleted. Audio/Video (click and momentary blank screen issues) still occur. I logged into AppleTV and Cloud again and installed SlingTV to test and same issues.

Hopefully something will improve in the future but for now this is a useless AppleTV 4k

I have another AppleTV (1625) with ver. 17.3 and all apps work fine and will continue to use

Same issue here. I have called apple support twice now. A senior support specialist is going to call me back tomorrow. For now, the only temporary fix is to unplug the actual TV and plug it back in.

Sure I can use the other thread. What i’m telling you is that Apple does NOT seem to have it on their radar. I’ve called three times now and gotten two different “senior support specialists” who all say the same thing; 🤷‍♂️ <- Shrug. A shrug is what I get. I literally had a woman from Apple support ask me “What do you want me to do about it, sir?” It’s appalling to be honest.

My experience on restart seems to also require force quitting any apps that may have been running. Audio is also setup to force stereo but I’m unconvinced this has any effect.

Audio problems start only when TV+ is launched. The other main apps we use (Plex and YouTube) have not created this loss of audio on their own - they will continue to function even after TV+ is launched.

I have issues with TVOS 17 with my Yamaha MusicCast receiver. No sound. Whatever I tried.

I managed to get another AppleTV4K and I left it on software version 16.5, and switched off the automatic update.

And now Apple should fix all our problems soon with a sound patch.

Best of luck to you all!

Regards

Just updated to 17.1 my issue still remains. So basically the device is just a paper weight right now since the only way to watch tv is to manually switch audio setting between dolby atmos and 5.1 depending on the video playing. I can use the Fire Stick 4k Max and it will automatically select the best audio to play.

Same issues here, and it is annoying. Apple TV 4K + Sonos ARC + Samsung TV. Everything was working fine, before the update (updated the day-before), and since then it has been a terrible time with the experience. Now, I have absolutely no audio, unless I switch to the TV speaker. Turing off Apple TV using the remote doesn't turn off the TV anymore. Everything was working fine and nothing seem to work now. Not sure what's the purpose of this update, if it wasn't tested well, before rolling out.

Similar issues but aside from audio the screen would momentarily blank. Would get progressivly worse over time until a reboot,

I dug out an old AppleTV (ver 2 ?), no issues with current IOS so upgraded to tvOS 17.1. No issues for now but will continue to use for awhile.

AppleTV 4K has unresolved issues and I’ll continue to test as things come to mind