iOS 17 official non-beta release, if I add a new contact as VIP then ALL my inbox mail shows up in the VIP folder, if I remove a contact from VIP, then my entire VIP folder goes empty. There are not any filters like “unread” on when everything disappears. It’s completely repeatable, add one VIP, all mail is VIP, remove one VIP, all VIP mail is gone, etc.
[Re-Titled by Moderator]
iPhone 14 Pro
I deleted the mail app, then reinstalled by going to the App Store and searching for “Mail”, it was second from top. After reinstalling, I went into Settings > Mail > Accounts, and for each of the accounts (I have 10!) I had to go in and flip the switch to “on” for Mail. After that I went into the Mail app, it started downloading all my email again and now I only have VIP in the VIP folder now.
Note: to re-enable iCloud email it’s slightly different… when you tap on it from the list of accounts, it takes you to the Apple ID screen. From there you go to iCloud > iCloud Mail > Use on this iPhone/iPad.
Also: prior to this I tried updating to the latest iOS and I tried removing just my Gmail account as others had suggested. Neither of those fixed the issue for me. Doing it this way reinstalling the mail app kept me from having to set up all my accounts from scratch. You just have to flip the switches back to the on position in the settings page and you’re set!
Didn’t work for me. Did it remove the mail from the VIP folder that wasn’t marked VIP.
To be clear. You updated iOS to 17.1, removed all your email accounts. The added them back and it worked?
I can also confirm this.
After doing that, I also tested removing/adding contacts to VIP and it works as expected.
What about your saved mail that was flagged when you removed your email accounts I’m sure all your flag mail was missing too. Did that go back to being flagged along with the VIP being fixed
Just to chime in here: I toggled mail accounts off/on several times and no joy. Problem persists. BTW I’m on an iPad Pro, so…….WTF?!?!?
I don’t really use flagged email.
Can you explain how you remove email and add it back please. Where/how do you do that on my phone? I can’t seem to figure that out- I’m sure it’s simple.
Outstanding
did you have any flagged mail and if so, did that return to its folder thank you for the information
i haven’t tried this just yet, because I want one more detail. You deleted the native email app on the iPhone and then reinstalled it? Where did you get the email app to reinstall it?
It worked! Only VIPs in VIP folder - back to normal. Thank you!!
I’m still having the issue in 17.1.1 any updates on when it will be fixed?
That Happened to me too
Here is my experience: Updated iOs to 17.0.1 everything was working fine. I had an issue with icloud saying it was full, even though i was at like 10% of used space. I signed out of icloud on my phone and back in. All my email at that moment in time should up in VIP.
I removed all VIP contacts and the VIP emails became empty. I added 1 VIP contact back and ALL of my email (not just for the VIP) were back in the list, but it is the exact same email as before we all should up, meaning no new email was added to the list.
Day 2, the VIP email list was cut in half. I didn't do anything. Also, only new emails that are no showing up in VIP are from the 1 VIP contact I added back.
I've since upgraded to iOs 17.0.3 and nothing has changed.
VIP Mail Folder missing on iPhone after iOS 17 Update
