iOS 17 official non-beta release, if I add a new contact as VIP then ALL my inbox mail shows up in the VIP folder, if I remove a contact from VIP, then my entire VIP folder goes empty. There are not any filters like “unread” on when everything disappears. It’s completely repeatable, add one VIP, all mail is VIP, remove one VIP, all VIP mail is gone, etc.
[Re-Titled by Moderator]
iPhone 14 Pro
I spoke with an AppleCare senior advisor and they said it’s a known issue and will be fixed in a patch. Someone on Reddit said they somehow got 17.0.2 installed and that fixed it, but take that with a grain of salt.
I don’t really use flagged email.
Don’t toggle them off. Remove the email and add it back.
Can you explain how you remove email and add it back please. Where/how do you do that on my phone? I can’t seem to figure that out- I’m sure it’s simple.
I would suggest First to delete the Mail app that comes with iPhone. Reinstall it and then check your status see what happens that’s the easiest one first
Go to settings—>mail—>accounts. Click on each mail account and there is a “delete account”
once you are down with all of them then click add account and add them back
Outstanding
did you have any flagged mail and if so, did that return to its folder thank you for the information
i haven’t tried this just yet, because I want one more detail. You deleted the native email app on the iPhone and then reinstalled it? Where did you get the email app to reinstall it?
App Store to reinstall the Mail app
It worked! Only VIPs in VIP folder - back to normal. Thank you!!
I’m still having the issue in 17.1.1 any updates on when it will be fixed?
Did you remove your mailboxes and added them back? The update alone won’t fix the problem. Everyone has reported it works
It worked after I deleted and reinstalled mail. Thanks!
That Happened to me too
VIP Mail Folder missing on iPhone after iOS 17 Update
