You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Community User
Community User Author

iPhone 15 Pro Max Wi-Fi Issues

I Hope apple or others can help me out - I’m having issues with WiFi on the IPhone 15 Pro Max


myself and others are having issues with using WiFi and 160hz - many have raised issues on Reddit posts - some cannot connect to there WiFi at all and others can connect like myself but have random issues with no internet from time to time


Mines working on 5GHz 160hz, but sometimes I’ll just have no internet connection (it’s still connected to the WiFi) - I have to disconnect from the WiFi and connect again for it to work.


I’m using ASUS RT-AX82U - 5GHz allowed Upto 160hz - I’m running 1gig internet so last thing I want to do is try running at 80hz as I’ll loose speed


When it does work it works great 😊


PLEASE FIX THIS ASAP APPLE


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 5:22 AM

Reply
Question marked as Top-ranking reply
User profile for user: akwho2000
akwho2000
User level: Level 1
28 points

Posted on Nov 12, 2023 6:39 AM

I've got a fix!!! This was frustrating me to no end. Went to Apple store and talked with one of the experienced techs. He said the issue is the iPhone when you import from an old iPhone imports non-ideal network settings, not just your old iPhone passwords. Fix is below.


Network -> General -> Transfer or Reset iPhone -> Reset Network Settings


Wifi has been working like a charm since I did this. Read about this for hours and never saw this suggested anywhere else so figured I'd contribute.

View in context

Similar questions

492 replies
User profile for user: Community User
Community User Author

Oct 4, 2023 11:56 AM in response to tallants

Update below from a Apple Care Contact That's Been collecting logs and reporting this issue higher up to engineers


” Thanks for letting me know.


The focus of the newest iOS update, version 17.0.3, is to fix the kernel security and WebRTC overflow bugs. Visit this link, About the security content of iOS 17.0.3 and iPadOS 17.0.3 - Apple Support, for more details. 


I would recommend waiting for the next major update. If the problem still persists, please let me know, and we will take the necessary steps.”


so looks like we need to wait for 17.1 at least

Reply
User profile for user: Community User
Community User Author

Oct 6, 2023 5:24 AM in response to floridman

i dont agree with you, if this was the case, why would the router manufacturers allow the setting on the router for 5Ghz?

also setting the router to 5Ghz 20/40/80/160Hz has never been an issue for me or any of my other devices, But i understand depending on the environment some people might have some issues.


If i leave mine at 5Ghz 20/40/80, Wifi speeds are alot slower around the house, Yet if i leave it at 5ghz 20/40/80/160 i get most my 940MB via the wifi no problem


like me and many others the main issue here is Iphone 15 Pro and Pro Max, Apple engineers have collected logs and are looking into a fix to be released via IOS update

Reply
User profile for user: Community User
Community User Author

Oct 6, 2023 7:57 AM in response to tallants

Yes, have you not read previous pages, Apple care support have worked with many of us and collected logs from the phones, This was then sent onto engineers who will identify a fix and release in a major ios update


Please read the other posts ive made

Reply

iPhone 15 Pro Max Wi-Fi Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up