iPhone 15 Pro Max Wi-Fi Issues

I Hope apple or others can help me out - I’m having issues with WiFi on the IPhone 15 Pro Max

myself and others are having issues with using WiFi and 160hz - many have raised issues on Reddit posts - some cannot connect to there WiFi at all and others can connect like myself but have random issues with no internet from time to time

Mines working on 5GHz 160hz, but sometimes I’ll just have no internet connection (it’s still connected to the WiFi) - I have to disconnect from the WiFi and connect again for it to work.

I’m using ASUS RT-AX82U - 5GHz allowed Upto 160hz - I’m running 1gig internet so last thing I want to do is try running at 80hz as I’ll loose speed

When it does work it works great 😊

PLEASE FIX THIS ASAP APPLE

[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Sep 23, 2023 5:22 AM

Top-ranking reply

ATX_user2837

Level 1

14 points

Posted on Sep 28, 2023 1:24 PM

2.4 band works fine as a stop gap. Not ideal solution but it has been stable for over 24 hours.

I engaged support again today and finally got someone to acknowledge that this is a known, systematic issue and that they are working on a fix. There was, of course, no ETA or indication of how the fix will be issued.

From support chat:

We are further investigating this and please do rest assure that we are all working and looking for a best possible solution.

I understand this is not the outcome you would prefer, I got your back! I’ll document here all the things we have done and make sure this will be heard and taken care of. So that our Apple Engineer might review our case and use this for future reference to prevent your concern to continue to happen. Okay?

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492 replies

dipak47

Level 1

0 points

Dec 13, 2023 11:46 PM in response to Toronto4112

Am having same issue which I never had seems iPhone has issues

Dec 17, 2023 11:33 AM in response to brettbhouse

Thank you and wow! Major speed increase weird?

zenmajoo

Level 1

57 points

Dec 18, 2023 7:35 PM in response to akwho2000

I didn’t do an import or transfer from another iPhone. I did a master reset twice, once when 17.1 was released, then again after 17.2. Same issues.

[Edited by Moderator]

LucyVanP

Level 1

0 points

Dec 19, 2023 8:24 PM in response to akwho2000

This didn’t work for me 😢

Millpond

Level 1

4 points

Dec 24, 2023 11:33 PM in response to akwho2000

Glad this worked for you. I tried it but to no effect.

Jan 2, 2024 6:42 PM in response to akwho2000

Curious, I did this with apple support earlier today and all seemed to be fixed. Several hours later, same issue. Did yours resolve permanently?

Flav04

Level 1

0 points

Jan 8, 2024 12:13 PM in response to Petepaul2

This worked for me thank you!

Jan 13, 2024 5:15 PM in response to brettbhouse

I was having same problem with my 15 Promax and tried what brettbhouse suggested and this has fixed my wifi issues so far, Thank-you very much for posting this.

Take Care!

Jan 13, 2024 5:27 PM in response to brettbhouse

Thank-you for the tip! Tried what you suggested and it cured my wifi issues.

Mazvik

Level 1

0 points

Jan 13, 2024 6:38 PM in response to akwho2000

Tried that doesn’t work.

Rome1975

Level 1

4 points

Jan 20, 2024 7:22 AM in response to akwho2000

I have the same issue!!!! It does not stay connected to WiFi!!!!

I’ve had this iPhone 15Pro for 2 weeks and have called Apple almost every day!!!

It’s so frustrating!!!

Rome1975

Level 1

4 points

Jan 20, 2024 7:23 AM in response to Aaron_Macboy

Me too!!!

I am completely disappointed with this new iPhone 15 pro

Rome1975

Level 1

4 points

Jan 20, 2024 7:40 AM in response to akwho2000

This fix did not work for me!!!

now I cannot connect to WiFi at all!!!

at least before I kept on resetting it and it worked for a minute ! Omg I am so frustrated!!!

Ayleen

Level 1

8 points

Jan 22, 2024 12:18 PM in response to Lisa365-1

This worked for a few hours, then the problems resumed.

VW TDI

Level 1

8 points

Jan 31, 2024 8:42 PM in response to akwho2000

reseting network not fix my problem, unfortunately.

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iPhone 15 Pro Max Wi-Fi Issues