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iPhone Touch Screen not working - iOS 17

I recently updated my iPhone 14 Pro Max to IOS 17 and everything has been working really well. I woke up this morning and my iPhone's touch screen was unresponsive and won't let me unlock my phone. I found a way to restart my phone by clicking the top volume button, then the bottom volume button, and then holding the lock button, however that did not fix the issue. I work primarily off of my phone so I need to get this fixed ASAP. Any tips?

[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Sep 23, 2023 10:59 AM

Best reply

aden188

Level 1

17 points

Posted on Mar 3, 2024 11:56 AM

The primary fix for an unresponsive iPhone touch screen is to: just press volume up button, then down button( just press it, don't hold it ) right after it hold the lock button until apple logo appears( don't click on swipe to shutdown ). This will fix a frozen, unresponsive or stuck screen.

If you want to know more about the issue and more solutions check out this guide: How to Fix iPhone Touch Screen Not Working After IOS 17 Update

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Similar questions

240 replies

Apr 10, 2024 1:22 PM in response to Sniffysprawn

I have this same EXACT problem

Apr 11, 2024 1:24 PM in response to MT-10

Any update from the apple store

Apr 12, 2024 4:50 AM in response to Mambsandhu

This actually worked ! The suggestions above did not work but this one did, THANK BE 2 God !

Apr 13, 2024 4:37 AM in response to cody_burdette

After updating to ioe17 i have a big problem with the touch even after hard restart

Jimi9000

Level 1

18 points

Apr 13, 2024 6:29 AM in response to Kinoperez1

I have diabetes and I feel for you as it’s a life line. Keep doing the hard reset as others have described and eventually it will work. It took me about 10 try’s hope this helps.

Jimi9000

Level 1

18 points

Apr 13, 2024 6:33 AM in response to SA_Sp

I had to do it around 10 -15 times before it finally worked. Keep trying

Apr 14, 2024 5:29 PM in response to cody_burdette

It worked…thank you!

Apr 14, 2024 5:29 PM in response to placidia16

It worked the 2nd time… ty!

Apr 15, 2024 9:28 AM in response to PhillyBro

I have done the volume power restart 6 times this morning and still not resolved! This is incredibly frustrating, annoying, and unnecessary! Give us an actual fix.

Apr 16, 2024 8:47 AM in response to aden188

@aden188, this worked - thank you!

Axel Foley

Level 10

148,338 points

Apr 18, 2024 10:56 AM in response to charm07

You are welcome. Glad that you were able to resolve the issue.

Axel F.

Apr 20, 2024 2:15 AM in response to cody_burdette

This same thing happened to me and I had to go to the Apple store to get help. They factory reset my phone and then the touchscreen started working again.

Apr 22, 2024 4:41 AM in response to PhillyBro

do it work with Macbook to?

Apr 23, 2024 2:28 AM in response to hurryhurrysb

If I hold down both sides, I'll get a flash of the screen, but it won't hold I open

emsauce

Level 1

8 points

May 3, 2024 11:35 AM in response to aden188

Thank you so much. Ran into this issue today, & was a TAD concerned considering I have owned the phone < 6 months!! This fixed the problem!

iPhone Touch Screen not working - iOS 17