No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

After updating to IOS 17.0.1, I have noticed that I no longer get sound notifications for text/imessage unless I have the phone unlocked and Messages app opened. While it is opened, messages will audibly alert me. This is while using standard apple sounds. Nothing custom. The only way to get it the sound notifications to work when not in messages is to enable alerts for lock screen, notification center or Banners. None of which I have ever had to enable to get sound to work, nor want alerts when my screen is locked.


Has anyone experienced this and if so is there a way to fix the sounds without enabling any of the visible banner alerts?


Sounds like a bug in the new 17.0.1 as I have duplicated it on both the 12 and the 13.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 23, 2023 4:55 PM

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Posted on Oct 2, 2023 11:56 AM

Talked to a Senior Adviser, he had me go into sounds/haptics and run the volume bar up and down three times, turn off notifications in messages, shutdown, restart, turn on notifications in messages. Hard to figure but this fixed the problem of no sounds for text messages. Phone call sound was working but not texts. Fixed for me, hope this may help others.

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310 replies

Jan 23, 2024 7:40 AM in response to OhRayOhRay

thanks. had tried numerous avenues, this did the (hopefully temporary - right) trick. the bluetooth definitely screws with the notifications, whether enabled on the ios or mac os device. tested both as you, disabling on one or the other, and sound notification works on my iphone. good enough for now. my workflow is somewhat back on track - minimalist notifications (typically just temp banner and notification center) on mac devices, sound enabled on phone.

Feb 11, 2024 12:27 PM in response to Jedwar10

Same with me. This is what is happening. It must be a new thing with the watch because it never used to be that way. I want to hear it from my phone not my watch. If I turn my watch off or take it off my wrist, then all notifications go through my phone and play a sound. But the minute I put my watch back on it will notify me on my watch, but not on my phone, at least not with any sounds. The watch will make a noise, but the phone remains silent even if I have the ringer on.

Apr 4, 2024 11:30 AM in response to californiasunflower

this was posted after you posted your query. Just thought you might want to give it a try.


<<Talked to a Senior Adviser, he had me go into sounds/haptics and run the volume bar up and down three times, turn off notifications in messages, shutdown, restart, turn on notifications in messages. Hard to figure but this fixed the problem of no sounds for text messages. Phone call sound was working but not texts. Fixed for me, hope this may help others.>>

Oct 21, 2023 1:18 PM in response to virginiageek

I had the same problem with my 14Pro after updating. I followed someone else’s instructions and went to

Settings

Notifications

Messages

and despite mine already turned on, I then turned ON

Notification Center, just below Alerts.

I am again receiving audible notifications when I receive texts.


I had called Apple Support before this. They are aware of the problem and apparently working on a solution. They did not provide any temporary fix info.

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No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

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