No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

For me, the best workaround was to turn off wrist detection on my Apple Watch. I now get notifications on both devices. The inconvenience of unlocking my watch once in the morning is far less annoying than missing notifications throughout the day.

I tried many of the suggestions here and none worked. Finally I thought it might have something to do with my Apple Watch. I turned off Bluetooth and boom, it worked! Text messages with notification sound!!!!

17-Nov-2023, iOS 17.1.1, iPhone 15 Pro Max

After updating to 17.1.1 I made full reset and setup iPhone from the scratch.

But issue still exists, no sound when sms received on locked screen. If I disable Bluetooth, it works, I hear sms sound on locked screen

I'm having the same issues as well. And seems to be an issue when I have the Watch on. Disabling notification on watch fixes it.

iPhone 15 Pro (17.2.1) & Apple Watch Series 5 (10.2)

iPhone does not ring or give audible notification alert when phone is locked. Unlocked it works as expected. I don't want to turn off Wrist Detection on watch since it provides a lot.

Hoping apple finds a fix for this.

After an hour of trial and error, we have determined that not only is the watch a key factor, but the Bluetooth. If the watch is on and connected, but Bluetooth is turned off, the phone will notify while asleep any incoming texts by “waking up” and making the notification sound. When the Bluetooth is on, the phone will not awake and the user misses their messages unless these notice their watch. I have tried all work around and believe this is by design, albeit, poorly.

Turning off Bluetooth worked for me. Other folks have identified a conflict with Apple Watch. And you’ve probably done this, but it doesn’t hurt to double-check settings — sometimes my system volume zeroes out for no apparent reason.

I have been using the Bamboo ringtone forever which is one of the "classic" ringtones.

Switched to one of the new ringtone options called Slide and it's all working again. Try it

Doing a reset all settings worked worked perfectly. Very easy. All is good now. You don’t lose anything. Had to make a few minor updates afterwards but took maybe 3 minutes.

I replied earlier, thinking I had found a solution, but the problem actually persisted. After more digging, I found my solution to the text alert problem. On my iPhone in the Sounds & Haptics settings menu, "Play Haptics in Silent Mode" needs to be enabled (it was not), and "Change with Buttons" needs to be disabled (it was enabled). See attached. iOS 16.7.1, iPhone 14 Pro Max. While in Silent mode, the phone still vibrates now (it was not before these changes). When in Ring mode, with volume increased, the text alerts now make sounds (and vibrations). Hope this helps. I still have issues where if a conversation has been initiated or responded to on the computer (Macbook Pro, 16", 2021), it seems texts alerts are silent and ignored on the phone. Once I responded to texts back on the iPhone (same threads) the first new alert audibly occurs on the iPhone (and then on the computer). I have text alerts set to repeat 10 times, but it seems that once the message appears on the computer, the repeat alerts no longer happen on the iPhone. If the computer is shut down or disconnected from internet connectivity, this is not an issue and alerts will persist on the iPhone. Curious.

The issue is… Apple in their wisdom will only allow notifications to one device. So if you have a watch or other Bluetooth connected device, it’s that, that will receive the audible notification not both. So disconnecting Bluetooth from your device will resolve the phone not dinging issue BUT if you’re like me and hard of hearing, that’s a big problem. I need both to alert me.

Same issue. Both 15/12 PMx just updated to the latest 17.1 without resolution. When testing between the two, I was able to determine and isolate the issue (at least for me).

For everyone who has an Apple Watch paired to the phone with the issue, turn the watch off (side button power - power slide off). Once it's off, text message sound notifications come through. I was able to replicate the process.

This is not a fix by any means, just diagnostics.

Now I am trying to play with the sound settings for the watch (e.g. mirroring, etc.) to see if I can find some magical combo.

Definitely an Apple bug - isolated to Apple Watch and iPhone pairing in my case. If I find a solution, I'll follow up.

This answer seems correct to me. When I turned off message notificatons on my watch using the iphone watch app, I get audible text message notifications on my iphone even in the locked mode.

Apple should definiitely fix this problem since I would like message notifications on both my iphone and iwatch.

Joe M

thanks. had tried numerous avenues, this did the (hopefully temporary - right) trick. the bluetooth definitely screws with the notifications, whether enabled on the ios or mac os device. tested both as you, disabling on one or the other, and sound notification works on my iphone. good enough for now. my workflow is somewhat back on track - minimalist notifications (typically just temp banner and notification center) on mac devices, sound enabled on phone.

Thanks! I've been struggling with this for weeks. Turning off Bluetooth fixed it.

Same with me. This is what is happening. It must be a new thing with the watch because it never used to be that way. I want to hear it from my phone not my watch. If I turn my watch off or take it off my wrist, then all notifications go through my phone and play a sound. But the minute I put my watch back on it will notify me on my watch, but not on my phone, at least not with any sounds. The watch will make a noise, but the phone remains silent even if I have the ringer on.