No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

I started following this thread in October.

I have tried 99% of all the so-called "fixes."

None have changed anything.

I do not have an Apple Watch.

I have done every update.

I am on iPhone 12 / iOS 17.3

I believe Apple doesn't care nor does it follow this thread.

I replied earlier, thinking I had found a solution, but the problem actually persisted. After more digging, I found my solution to the text alert problem. On my iPhone in the Sounds & Haptics settings menu, "Play Haptics in Silent Mode" needs to be enabled (it was not), and "Change with Buttons" needs to be disabled (it was enabled). See attached. iOS 16.7.1, iPhone 14 Pro Max. While in Silent mode, the phone still vibrates now (it was not before these changes). When in Ring mode, with volume increased, the text alerts now make sounds (and vibrations). Hope this helps. I still have issues where if a conversation has been initiated or responded to on the computer (Macbook Pro, 16", 2021), it seems texts alerts are silent and ignored on the phone. Once I responded to texts back on the iPhone (same threads) the first new alert audibly occurs on the iPhone (and then on the computer). I have text alerts set to repeat 10 times, but it seems that once the message appears on the computer, the repeat alerts no longer happen on the iPhone. If the computer is shut down or disconnected from internet connectivity, this is not an issue and alerts will persist on the iPhone. Curious.

This is happening to both my sister and myself. iPhone 15 Pro Max. For me it's just an annoyance but she is a trauma surgeon and when she is on call she NEEDS to hear her message sounds, someone's life could depend on it, this should be PRIORITY to be fixed. It is clearly a software issue as it is happening with many gen's of iPhones. I have tried about every fix I have seen here and elsewhere and nothing. Restarting works for a minute or so but not for long.

Same for me with brand new iPhone 15 PRO….I have missed many important text messages because of this.

Updated to 17.2 — didn’t fix it.

Updated to 17.2.1 — didn’t fix it.

updated to whatever was before those — didn’t fix it.

Apple — I’m getting no notifications for emails and messages!

wtf!!!???

I had the same problem with my 14Pro after updating. I followed someone else’s instructions and went to

Settings

Notifications

Messages

and despite mine already turned on, I then turned ON

Notification Center, just below Alerts.

I am again receiving audible notifications when I receive texts.

I had called Apple Support before this. They are aware of the problem and apparently working on a solution. They did not provide any temporary fix info.

Of course i am here to complain about the same issue everyone else is having ! Wish Apple would just simplify this stuff and put it all in one place... This has gotten WAY beyond annoying. I am hard of hearing as it is.... this just made it .... nevermind im not going to say it. You know where it was going. Guess i wont be updating my OS anymore right away. learned the hard way. CMON APPLE you are slacking ! (well Verizon is slacking also now... phone reception has gotten bad as well. Seems few places i go now i get great reception,problem is i need it where im normally at. )

Same issues here. No sounds. Used to get swoosh when sending texts. Now nada. NOW phone won't ring since update (iPhone 13 mini). Tried all sorts of combinations of settings per other respondents' suggestions, as well as doing my own research.

GET THIS FIXED. Missing calls etc. is extremely serious. People with medical reasons to have phones are being put at risk. And the nuisance value alone is a big issue. What is happening with Apple?

Too much "Titanium" Not enough service or consistency for LONG-TIME, loyal, users!

My problem is plain old inconsistency. Sometimes I get notified on both the watch with a vibration and the ring tone on the phone. That's how it was before the 17 update. Other times just the watch vibrates. Sometimes the phone rings with the right custom ring tone for a specific contact and other times it rings with the default ring tone instead of the contact. And sometimes I get no right or no watch vibration.

I can't find a specific pattern. I tested this with my hubby's iPhone with my phone both locked and unlocked. Right now it's working where my watch vibrates and the ring tone is correct.

I have a group text with several iPhone users. Some of these users are set to "silent" and other users in the group text have specific ring tones. When someone from the group sends a text, sometimes my phone vibrates. Other times only my phone vibrates. And most of the time, I'm not notified at all. This is inconsistent. I haven't found a pattern yet.

Before the update, the "silenced" texters stayed silent and the texters with the ring tone would work properly - I'd get notified on the phone and the watch.

It's screwy and it's a bug. Apple LOVES to play dumb and pretend they have a perfect product.

My husband and I both have 14Pros and have the same problem. Very sporadic and often miss a text because no sound. Settings are correct. It’s an iOS issue for sure

I am only getting a really low sound that I can barely hear even with volume all the way up. I’m missing text and calls, alerts on other apps, security cameras. It’s really really bad. I’ve contacted Apple and they want you to do a full reset (don’t do it it doesn’t work) they don’t know what is happening and are unhelpful. Ive even contacted the third party apps to see if they could update to let us choose a sound. We PAY WAY TOO MUCH FOR THESE phones to not be able to be in control!!

Another update 17.1.2 and same old problem since 17. No sounds for phone, texts or voicemails. I’m on a 12.

Software update needed. Missing calls!

Texts! Voicemails!

Put back the old ringtones too.

Grr.

Time for a Galaxy?!?!

I'm not convinced Apple decided it was one or the other. Back in Oct someone reported that Apple was working on a fix. For me, it's inconsistent. Yesterday, my phone rang and my watch vibrated. Today? Missed an important call from an iPhone - no ring and no vibration on my watch. Now my Blink app isn't notifying me either - and it was yesterday.

This is a serious problem and none of us should have to turn off watch notifications to fix it.

I have had this issue (no sound when a text message comes in) for more than 2 years!!!! I called Apple several times. No one could figure it out. I am rather embarrassed to say that I finally gave up. Just lived with it.

In October 2023, I got a new phone, thinking that would fix the problem. It did not!!!! I decided to check out this community and saw your post.

Long story short. I finally turned off notifications on my Apple Watch. Suddenly I am getting alerts for every text message on my new IPhone 15 PRO.

Apple needs to fix this software glitch, obviously. NOW, please. As another writer posted, having to turn off notifications on one’s Apple Watch in order to receive alerts on one’s iPhone sort of eradicates the purpose of having an Apple Watch, at least in part.

Not sure if this helps anyone but if you go in to the Notifications Tab and for example under the Messaging section when you click on it you should see an option where it says Sound or Notifications not sure which one but it will say On next to it.. Click on it and on the next screen you should see 2 options.. The one thats checked says something about Direct messages or custom notifications.. Click on the bottom option that says All notifications or something like that and you should get the sound and notifications back on said application.. in this case it would be for the messages..