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virginiageek Author

Level 1

39 points

No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

After updating to IOS 17.0.1, I have noticed that I no longer get sound notifications for text/imessage unless I have the phone unlocked and Messages app opened. While it is opened, messages will audibly alert me. This is while using standard apple sounds. Nothing custom. The only way to get it the sound notifications to work when not in messages is to enable alerts for lock screen, notification center or Banners. None of which I have ever had to enable to get sound to work, nor want alerts when my screen is locked.

Has anyone experienced this and if so is there a way to fix the sounds without enabling any of the visible banner alerts?

Sounds like a bug in the new 17.0.1 as I have duplicated it on both the 12 and the 13.

[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 23, 2023 4:55 PM

Top-ranking reply

randy42

Level 1

6 points

Posted on Oct 2, 2023 11:56 AM

Talked to a Senior Adviser, he had me go into sounds/haptics and run the volume bar up and down three times, turn off notifications in messages, shutdown, restart, turn on notifications in messages. Hard to figure but this fixed the problem of no sounds for text messages. Phone call sound was working but not texts. Fixed for me, hope this may help others.

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310 replies

Biyobe

Level 1

9 points

Jan 5, 2024 1:27 PM in response to shannan293

But then wouldn't you not get any notifications on the watch? Kind of defeats the purpose of a smart watch. Baffles me why Apple decided it was one or the other, but never both... makes zero sense :(

HGPOPPE

Level 1

9 points

Jan 10, 2024 7:22 PM in response to OhRayOhRay

This is the same problem I am having on my 15. Only works if Bluetooth on iPad is off or I am away from iPad. No fix?

Jan 13, 2024 2:13 AM in response to virginiageek

Any updates on this? It’s been happening to me as well on both my old iPhone 12 and my 13 pro.

Jan 13, 2024 6:11 AM in response to virginiageek

Still not working for me! iOS 17.2.1 and iPadOS 17.2.

This is incredible!

falguni

Level 1

14 points

Jan 13, 2024 1:26 PM in response to Dr999

Already set, doesn't make a difference. <sigh>

Jan 21, 2024 8:08 PM in response to Mwbpaperboy

Have you had a fix ??

Jan 24, 2024 5:23 PM in response to Dr999

This doesn’t work with the new 17.3 update. I have no alert sounds for any texts. I have done the reset you mentioned twice.

Jan 25, 2024 7:58 AM in response to Tashakira5

Nope.

Jan 30, 2024 6:35 PM in response to virginiageek

Yes. New iPhone 15 pro, can no longer hear texts. Work around I found is turn Bluetooth off Apple Watch. Now you can hear text sounds again.

Feb 7, 2024 7:06 PM in response to OhRayOhRay

Thanks! I've been struggling with this for weeks. Turning off Bluetooth fixed it.

Feb 8, 2024 12:22 PM in response to 911gts

Yes…actually it stopped working for me. It did work…and then it didn’t anymore. So frustrating…

Feb 18, 2024 6:13 AM in response to virginiageek

No text no text notifications on Promax 13. This is impacting my business.

Feb 28, 2024 7:47 PM in response to key2dacity

Go to settings, toggle bluetooth button off, shut your phone down. Turn your phone back on, toggle bluetooth back on. If you have selected a sound for text messaging, it should work.

Feb 28, 2024 7:54 PM in response to virginiageek

Just posted a fix. Let me know if it works

Mar 2, 2024 10:59 AM in response to Droberts8020

How do I get the link? I clicked on it and all it does is say link above it

No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max