No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

Not sure if this helps anyone but if you go in to the Notifications Tab and for example under the Messaging section when you click on it you should see an option where it says Sound or Notifications not sure which one but it will say On next to it.. Click on it and on the next screen you should see 2 options.. The one thats checked says something about Direct messages or custom notifications.. Click on the bottom option that says All notifications or something like that and you should get the sound and notifications back on said application.. in this case it would be for the messages..

iPhone 13 Pro Max with iOS 17.1. I hear sounds except when the screen goes to sleep. I know it's not a solution for everyone, but turning off bluetooth solved my problem.

Update: In addition, while troubleshooting, I changed my text sound from "Stargazer" to a new one. When I tried to change it back, Stargazer is gone.

I maybe wrong and have mine set up completely incorrect but when you wear your watch, your watch becomes the main driver for notifications, alerts etc when you phone is locked.

i.e phone in pocket, wearing watch. (My watch pings and alerts me to either look on my watch or pull out my phone) it’s been that way forever for me) unless it’s a call then both ring out

I would unpair and restore - no harm in trying. Apple Support will ask you to do that should you call or go into store.

other things to check, make sure you have checked your volume levels on your watch

watch, settings, sounds, alert volume.

it maybe low and you’re missing the sounds ??

Updating to 17.1.1 did not solve the problem for me on iPhone 13 Pro Max. Apple Watch Series 7 at OS is 10.1.1.

The only way it works for me is if I turn off notifications on the Apple Watch settings. For instance, if I turn my RING app notification off on the watch setting, then it works with the lock screen. But I won’t get any notification on my watch at all.

Forgive me, I’m not very good with technology but, I did get my notifications turned on for text messages which stopped working after I did an update. In my text messages next to any and everyone who sent me a message, I noticed a bell with a line through it. I click on the bell and I think it turned blue or at least the line crossing it out went away. I’m now hearing/ tone when I receive a message. Hope this helps.

Spent hours digging into this yesterday.

Failure of audio alert _may_ correlate with:

1. screen being black when message comes in, and/or
2. having powered down + powered up while physical audio switch is in "off" position

A Verizon rep once told me it might help to do a Reset:

>Transfer or Reset iPhone

>>Reset

>>>Reset All Settings (not quite as scary as it sounds)

This did work for me a time or two, but only briefly. Yesterday I repeated the reset, and the fail returned after testing by <reboot-with-physical audio-switch-in-off-position>. If the screen is black when the message comes in, audio alerts do not sound, even though visual banners will appear once screen is back on.

I have turned off all features requiring "Attention" (isn't the point of a notification that your attention can be elsewhere?). I have turned off all Focus. I have set Auto-Lock at 2 minutes, but still the screen goes black, preventing sound notifications, within about 10 seconds once it is on the Lock Screen.

The downside of Reset All Settings is having to restore your preferences one by one. In my case, that required about half a dozen fixes afterwards.

Hoping someone else can test this possibility further and suggest fixes.

I had my doubts, but a half-hour of testing confirms what OhRay is saying about Bluetooth.

For the moment I can live without BT (thanks to a very old wired mouse), but we'll see when I install the new iMac, configured with a wireless keyboard...

Which is why I tried this:

BT off - iPhone

with

BT on - iMac

and audio text notification DOES seem to work (only 3 trials).

So maybe you can have Bluetooth on ONE device but not TWO.

However...

At least on my phones (13 Mini and previously, SE 2016) this sound notification issue has been a completely unpredictable bug: sometimes notifs come through, sometimes not. Sometimes they work at home with Bluetooth on both devices, sometimes they fail in car with no Bluetooth in range.

Still, it's the best (only) repeatable pattern I've found, after two years dealing with this, including repeated apologies to contacts who don't get a timely response because of it.

Apple, hope you're listening. Over 1000 of us on this thread alone.

Just had this problem and altered notification settings , sounds, silent switch etc then found that “swipe left” any sender to find has a delete and a mute tab! Toggle this to unmute any senders may help if other settings are correctly set.

The fix is to set Alerts to Lock Screen ON, at minimum.

General>Notifications>Messages>Alerts>Lock Screen=ON

Chatted with Apple support. Engineering confirmed with them that they are aware this is an issue and will have a fix in a future update.

As a temporary workaround, turn on the Notification Center option under the Alerts. See picture. Worked for me.

Try switching it off and back on. That seems to have worked for me.

Go into the watch app and turn off notifications and all notifications will go to your phone.

Just go into the watch app and turn off notifications and then all notifications will go to your phone.

Yes. New iPhone 15 pro, can no longer hear texts. Work around I found is turn Bluetooth off Apple Watch. Now you can hear text sounds again.