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No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

After updating to IOS 17.0.1, I have noticed that I no longer get sound notifications for text/imessage unless I have the phone unlocked and Messages app opened. While it is opened, messages will audibly alert me. This is while using standard apple sounds. Nothing custom. The only way to get it the sound notifications to work when not in messages is to enable alerts for lock screen, notification center or Banners. None of which I have ever had to enable to get sound to work, nor want alerts when my screen is locked.


Has anyone experienced this and if so is there a way to fix the sounds without enabling any of the visible banner alerts?


Sounds like a bug in the new 17.0.1 as I have duplicated it on both the 12 and the 13.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 23, 2023 4:55 PM

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Question marked as Top-ranking reply

Posted on Oct 2, 2023 11:56 AM

Talked to a Senior Adviser, he had me go into sounds/haptics and run the volume bar up and down three times, turn off notifications in messages, shutdown, restart, turn on notifications in messages. Hard to figure but this fixed the problem of no sounds for text messages. Phone call sound was working but not texts. Fixed for me, hope this may help others.

310 replies

Oct 8, 2023 4:20 PM in response to virginiageek

Same thing happing, no audible alert that a message has been received, on both my iphone and ipad at IOS 17.0.3. My settings look ok but, as a matter of fact, I did not change my settings after updating to this level. Also, using Apple CarPlay I will get a notification of a message but it will not give me an opportunity for a voice reply unless I open messages on my screen and select the message that was just received … very unweildy while driving.

Oct 9, 2023 8:57 AM in response to virginiageek

I think I'm going to become like most people and stop updating when Apple introduces a new iOS. Every time, without fail, there are some thorn-in-the-side issues like not being able to receive notifications when the phone is locked. For those of us who need the alerts, Apple makes life just a little more stressful by not fixing these bugs immediately.


My theory, as it has been since the iPhone 3GS, is that it's Apple's attempt at forcing people to upgrade to the latest generation. Wasn't there a Class Action against Apple for this very reason? And they LOST.

No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

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