No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

After updating to IOS 17.0.1, I have noticed that I no longer get sound notifications for text/imessage unless I have the phone unlocked and Messages app opened. While it is opened, messages will audibly alert me. This is while using standard apple sounds. Nothing custom. The only way to get it the sound notifications to work when not in messages is to enable alerts for lock screen, notification center or Banners. None of which I have ever had to enable to get sound to work, nor want alerts when my screen is locked.


Has anyone experienced this and if so is there a way to fix the sounds without enabling any of the visible banner alerts?


Sounds like a bug in the new 17.0.1 as I have duplicated it on both the 12 and the 13.


[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Sep 23, 2023 4:55 PM

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Posted on Oct 2, 2023 11:56 AM

Talked to a Senior Adviser, he had me go into sounds/haptics and run the volume bar up and down three times, turn off notifications in messages, shutdown, restart, turn on notifications in messages. Hard to figure but this fixed the problem of no sounds for text messages. Phone call sound was working but not texts. Fixed for me, hope this may help others.

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310 replies

Oct 20, 2023 4:28 AM in response to virginiageek

Same Here with IPad Pro 11” 2022 ios 17.0.3 new device …no text tone…and a very low volume mail sound…text tone low in the text tone sound selections also…. and it is missing sounds like the old car horn that I have on my iPhone12 pro max updated this iphone12 pro max to iOS 17.0.3 and still have old horn sound for text tone but if you look for another sound the old car horn will disappear from text tone as it did with my iPad Pro….ringtone seems to be working fine volume/ selection and all…not sure about the other sound categories though….i hope a fix is coming as I need the notification sounds….

Jan 5, 2024 2:11 PM in response to Biyobe

My problem is plain old inconsistency. Sometimes I get notified on both the watch with a vibration and the ring tone on the phone. That's how it was before the 17 update. Other times just the watch vibrates. Sometimes the phone rings with the right custom ring tone for a specific contact and other times it rings with the default ring tone instead of the contact. And sometimes I get no right or no watch vibration.


I can't find a specific pattern. I tested this with my hubby's iPhone with my phone both locked and unlocked. Right now it's working where my watch vibrates and the ring tone is correct.


I have a group text with several iPhone users. Some of these users are set to "silent" and other users in the group text have specific ring tones. When someone from the group sends a text, sometimes my phone vibrates. Other times only my phone vibrates. And most of the time, I'm not notified at all. This is inconsistent. I haven't found a pattern yet.


Before the update, the "silenced" texters stayed silent and the texters with the ring tone would work properly - I'd get notified on the phone and the watch.


It's screwy and it's a bug. Apple LOVES to play dumb and pretend they have a perfect product.


Jan 6, 2024 10:20 AM in response to Biyobe

I'm not convinced Apple decided it was one or the other. Back in Oct someone reported that Apple was working on a fix. For me, it's inconsistent. Yesterday, my phone rang and my watch vibrated. Today? Missed an important call from an iPhone - no ring and no vibration on my watch. Now my Blink app isn't notifying me either - and it was yesterday.


This is a serious problem and none of us should have to turn off watch notifications to fix it.

Jan 15, 2024 7:08 AM in response to virginiageek

I have the same problem on iPhone 13 iOS 17.2.1, but it has also been a problem on previous iOSs. In my case, I think it’s related to having iMessage on my iMac and Text Message Forwarding set up on the iPhone>Settings>Messages>Text Message Forwarding to my Mac. I get the sound alert on the Mac but not the phone. Also, whether the Mac is in Sleep mode or not. I read thru the Apple Forum comments and it shouldn’t be that convoluted settings wise. I get the screen notification on the phone but not the sound. On the Mac I get both. Sounds like an Apple problem to me. I believe my alert settings are correct on both devices.

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No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

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