No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

Same issue. Both 15/12 PMx just updated to the latest 17.1 without resolution. When testing between the two, I was able to determine and isolate the issue (at least for me).

For everyone who has an Apple Watch paired to the phone with the issue, turn the watch off (side button power - power slide off). Once it's off, text message sound notifications come through. I was able to replicate the process.

This is not a fix by any means, just diagnostics.

Now I am trying to play with the sound settings for the watch (e.g. mirroring, etc.) to see if I can find some magical combo.

Definitely an Apple bug - isolated to Apple Watch and iPhone pairing in my case. If I find a solution, I'll follow up.

Update (for me) - as designed, Apple diverts all sound/haptic notifications to the Apple Watch. The only way to have sound to both is to disable Wrist Detection through watch passcode settings. However, will need to manually lock and unlock the watch.

My issue is not having sounds on my phone messages when my watch is silenced. Even when mirroring etc is off, it still primarily feeds sound notifications through watch. Thus preventing the sound to phone messaging.

I was having this issue as well. The fix of turning on the badges on lock screen worked. Once I updated to the latest OS 2 days ago, I was able to revert to the old way with banners off again. This issue appears to be resolved for me after the latest ios update.

iPhone 13 Pro Max with iOS 17.1. I hear sounds except when the screen goes to sleep. I know it's not a solution for everyone, but turning off bluetooth solved my problem.

Update: In addition, while troubleshooting, I changed my text sound from "Stargazer" to a new one. When I tried to change it back, Stargazer is gone.

I think it’s 100% an issue connected to the Apple Watch. If I take my Bluetooth is off or the Watch is not connected to the phone

I get sound alerts when the phone is locked.

The alert sound issue is not just for messages, but for other apps. For instance, my Ring app doesn’t chime when people pass by when the phone is locked. So it’s much more general than just for messages. It’s any sound alert for any app and I think it’s related to the iOS 17.1, Apple Watch 10.1 operating system update.

they need to fix this

I am not seeing any errors when wearing the Apple Watch -

are you saying you’re not getting an alert at all on your watch when you are wearing it

are calls ringing both your watch and phone at the same time?

I know you might not like this, but have you tried unpairing your watch, follow my steps to fix the sounds issues for phone

pair watch again?

the watch should mirror your iPhone as it’s an extension to your phone

Hi - if you are talking about Stargaze ringtone, then you should find it under 

Settings 

Sounds and Haptics 

Ringtone

Classic (found at the bottom)

Stargaze sound be there? I have never seen Stargaze listed as a tone ??

I am using iPhone 15 Pro Max 17.1

It is also available on iPhone 14 17.1 & iPhone 13 17.1

I maybe wrong and have mine set up completely incorrect but when you wear your watch, your watch becomes the main driver for notifications, alerts etc when you phone is locked.

i.e phone in pocket, wearing watch. (My watch pings and alerts me to either look on my watch or pull out my phone) it’s been that way forever for me) unless it’s a call then both ring out

I would unpair and restore - no harm in trying. Apple Support will ask you to do that should you call or go into store.

other things to check, make sure you have checked your volume levels on your watch

watch, settings, sounds, alert volume.

it maybe low and you’re missing the sounds ??

Yes, in the past, text tones had the choice of choosing ringtones as text tones. It's been the text tone from my wife for years. Maybe the feature ended long ago and remained until I changed it.

Dr999 wrote:

Hi - if you are talking about Stargaze ringtone, then you should find it under 

Settings 

Sounds and Haptics 

Ringtone

Classic (found at the bottom)

Stargaze sound be there? I have never seen Stargaze listed as a tone ??

I am using iPhone 15 Pro Max 17.1

It is also available on iPhone 14 17.1 & iPhone 13 17.1

It's good to know I'm not the only one having this issue. It's been going on even before I updated to iOS 17. If not for my Apple Watch ticking, I wouldn't even know I have a new text without looking at my phone. It's very annoying.

NONE of these "fixes" (turning off Watch; turning off notifications and turning back on, etc.) work. There is an underlying iOS issue here.

Bonus points for Apple: trying to post this via my iPad I keep getting an error “your post could not be saved…”.

For me, the best workaround was to turn off wrist detection on my Apple Watch. I now get notifications on both devices. The inconvenience of unlocking my watch once in the morning is far less annoying than missing notifications throughout the day.

I would not recommend turning off wrist detection, their are multiple fixes that work for different people.

for me, not once have I read anyone has tried to unpair and pair their watch as new

i posted previously how to fix the issue without a watch connected.

if your watch is causing you an issue, then run the unpair pair as new and see what results you get.

you can also reset all settings

I tried many of the suggestions here and none worked. Finally I thought it might have something to do with my Apple Watch. I turned off Bluetooth and boom, it worked! Text messages with notification sound!!!!

Updating to 17.1.1 did not solve the problem for me on iPhone 13 Pro Max. Apple Watch Series 7 at OS is 10.1.1.

The only way it works for me is if I turn off notifications on the Apple Watch settings. For instance, if I turn my RING app notification off on the watch setting, then it works with the lock screen. But I won’t get any notification on my watch at all.