No iMessage notification sound after IOS 17.0.1 update on iPhone 13 Max

Forgive me, I’m not very good with technology but, I did get my notifications turned on for text messages which stopped working after I did an update. In my text messages next to any and everyone who sent me a message, I noticed a bell with a line through it. I click on the bell and I think it turned blue or at least the line crossing it out went away. I’m now hearing/ tone when I receive a message. Hope this helps.

This issue is very frustrating issue every time I call apple support they say to turn on “previews” to always for my messages but that’s not the problem here. It’s my notification sound when my device is lock when it’s unlocked everything is fine. I’m not sure what to do anymore

17-Nov-2023, iOS 17.1.1, iPhone 15 Pro Max

After updating to 17.1.1 I made full reset and setup iPhone from the scratch.

But issue still exists, no sound when sms received on locked screen. If I disable Bluetooth, it works, I hear sms sound on locked screen

No Sound for incoming MESSAGES and IPHONE CALLS. This is devastating. iPhone 15, sometimes (10% of the time) I will get sound but its while its unlocked and I'm using it so I see the notification. Mostly, I don't. I need SOUND when I'm NOT using the iPhone 15. These never sound. I cannot tell you how many important calls and messages I missed. Just had surgery and these calls were imperative. Tech support had me jump through hoops which took days to tweak my iPhone apps back to what they were. Reset settings, Erase and reset. In between, they ran diagnostics and my hardware is fine. Just seeing this thread proves its a software problem and we shouldn't have to go through all this troubleshooting taking hours on the customer's part. My new iPhone warranty expires in days and still can't use a $950 iPhone 15 for incoming calls and texts, primary communication. Identify it is a stoftware problem and will be addressed SOON. Don't just keep putting customers off until the warranty expires.

me too, but after a Genius at the Apple Store. My iPhone 14 text jumped around and moved lines while trying to text. He fixed it and it makes a sound every time I hit a letter. ?? He fixed my texting problem, but now, no sounds. My MacBook keyboard continues to do the same thing. For $249, I can get a new battery which includes a new keyboard..boooo oh well..

Just read my previous post from 17-Nov, 8 posts above

Since then no any changes were made in parameters, in system updates etc

The only thing, all this time my Apple Watch (under my Apple ID but linked to another iPhone 12 Pro Max) were discharged and off. Yesterday I charged my watch and turned it on. And suddenly today I received sms with sound!

So now my iPhone pro max 15 on iOS 17.1.1 plays sms sound on locked screen normally, I tested several times. Bluetooth is on.

And the only thing I can mark was that I charged and turned on my Apple Watch (paired with another iPhone)

Hi, But not for me, have enabled all > No Change. Remains silent unless the Messages App is actually open and in use.

Seriously, the amount of minor Bugs these days is ridiculous. Was a time when there was the odd one or two which usually disappeared in the next update. These days, it’s dozens of major Bugs persistent across updates.

Providing feedback to Apple appears to be a waste of time and effort.

Since updating my phone to the latest version I haven’t been getting message notifications on my phone but my watch does the ding thing. Very weird but I just did a hard reset on my phone and the notifications for messages works for now. Let’s hope it stays that way 😒

iPhone 14 Pro Max

I confirm observing the very same. Additionally, it looks like I get sounds back on if I restart the device.

Not a fix, but maybe a hint at what’s happening: something with DND overnight not correctly being deactivated according to schedule?

I’m having the same problem…it does seem to work sporadically for me but it’s rare. That’s why I questioned if it really isn’t working for me most times…it’s not. I’ve checked all settings and have updated to iOS 17.1.2. Please fix.

I have tried all the suggested fixes on this thread and just upgraded to iOS 17.2. Still no text tone on my wife's iPhone 13 Pro Max, so no fix as yet by Apple. Strangely, there was never a problem on my iPhone 13 Pro.

I think I finally found the culprit on another thread: Settings>Messages>Text Message Forwarding. It was set to "On" in the iPhone for the iPad. Turned it off and now the phone and iPad (still) are both getting text alerts...for now.

I am having the same problem. I have many alerts turned off on my Apple Watch but since the last update, all of my settings have changed. Now , I get all notifications on my watch, which is of course draining my watch battery. Before, my watch would vibrate, but the text sound. I had assigned to various texting and calling contacts were accurate. Now sometimes my watch vibrates sometimes the phone vibrates. Sometimes the tone is correct and other times both are completely silent. Had I known this I would’ve never updated. And no, I don’t expect Apple to fix it quickly because Apple never admits they do anything wrong. i’m on iPhone 11 Pro.

Thank you for your research here! This has been making me insane….at least now I know it’s not me or an issue. It’s just another new “feature” that’s TERRIBLE, like removing the swipe to change watch faces. Thankfully they brought that back quickly, hopefully they’ll do the same with this!

This answer seems correct to me. I turned off notifications for messages on my watch using the iphone watch app and now I get audible notifications on my iphone even in the locked mode.

Apple should definitely fix this since I would like notifications on both my iphone and iwatch when I get a text message.

Joe