iPhone 15 pro max on iOS 17.0.2
battery drains so fast while talking on the phone and heats becomes very very warm
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
You could try all the same things I tried described in this thread.
Go the scientific, methodical, route - measure everything. Duration, from how many % to how many % battery in that time, take screenshots. Every time you change something, give it a few hours until you're confident it changes either something or nothing. Then switch it back and try the next thing. Yes, this will take days, if not weeks, but keep a record of everything you do and the result. As you can see I built quite a record and detailed descriptions of what was going on, including screenshots of the battery drain at some points (I have lots more but didn't want to spam too much here). In the end I could with absolute (or at least 99.99%) certainty show that the problem was in the phone, not any of my apps, my usage pattern, my charge pattern etc. etc. When the evidence is irrefutable then Apple has no option to swap it. Otherwise they can* keep sending you back into the weeds with "have you tried ...".
You may not have to go this far. Maybe all it takes is a simple call to Apple Customer Support and mention your phone drains like crazy and they'll replace it. I may be the weird one, but I like to come prepared to the battlefield 😝 If you're close to an Apple Store maybe you could pay them a visit (closest to me is a 2hrs drive away) and have them take a look at it (I doubt they'll replace it on the spot, but you never know). If you have AppleCare+ then Apple may be even more willing to replace it quickly or without too much asking. However, you do have a right to a decent working product which you paid (dearly) for. So if the phone doesn't do what it's supposed to do or doesn't function as it's supposed to function or doesn't last as long as it's supposed to last then - in most, if not any, part(s) of the world - you're entitled to (most) of your money back or a replacement. It depends on where you live (I'm in Europe) so your mileage may vary. But I'm sure Apple will be happy to replace it if it's actually a lemon (production error).
Having said that: how long does yours last and could you post a screenshot like I posted which clearly shows a) the green battery usage graph and b) the blue activity graph? If you have any means to measure temperature reliably, like I did, then measure the temperature after your phone being "idle" for, say, an hour (with no apps open or anything) and also, or especially, at times when it's hot. Note down what you were doing what (may have) caused the heating in your opinion. Again: measure, build a record. The first thing you're gonna have to do is define what you mean with "battery is draining hard"; what is 'draining hard' in your book may be 'normal' in someone else's book. Numbers. Durations. Graphs. Cold hard data.
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* Not saying they will.
3 of my mates returned their iPhones 15 pro max today as they have the same issue with the battery.
You all can return your phones within 14 days from purchase even if used.
iOS 17.0.3 has been released. Good luck everyone!
I restored my iPhone 15 PM and updated to ios 17.0.3 yesterday and have not faced heating issue and battery was also great yesterday
Hello everyone,
I imagine that you have all noticed that when you make phone calls, the screen is always on.
A heating source? Maybe !
If you look at your battery stats, the most activity is assigned to "Home and lock screen".
That's why, while waiting for Apple devs to release a new iOS 17 update, I recommend that you deactivate "Always on screen" in the settings.
Stay cool, be patient and trust Apple Devs!
Perfectly @Ddey91!
That's why, while waiting for Apple devs to release a new iOS 17 update, I recommend that you deactivate "Always on screen" in the settings.
Your calls will be cooler while waiting for Apple devs! ;-)
Also if you let the phone die completely after first use instead of charging it before it even dies the next charge isn’t warm I can attest to this because I did that and my phone was warm before that but it wasn’t so hot where it burns your hands or hurts but it’s not doing it anymore to me you’re not even really suppose to use your phone while it’s charging tbh also the MagSafe pad makes a difference also the 20W brick and different wires cause problems too use the original apple one my battery lasted me all day I got my 15 pro max on 9/26 yesterday turned it on at 12pm it was on 50% I believe lasted me until about 10pm and finally died and that’s watching TikTok videos and uploading TikTok videos all day that warmth didn’t last all day either just keep an eye out guys if the battery is bad and warm show apple charge it in front of them if you got apple care they have to replace the phone regardless whether they want too or not or if it’s within 14 days you can just go to the store and get a brand new one too still
let your phone reach low battery then Restart your device
Go to battery settings turn off the battery Charging Optimization Select None
let it charge full then switch charging optimization back on and observe it if it’s still draining
good luck!
Went to the Apple Store yesterday, I have the new pro max, they factory reset my phone.. said it is a problem with doing the data transfer from my old phone (13 pro max) to the new one and that’s why it keeps draining so fast. Lost all my texts on my phone.. because of the reset had to completely redo all my folders and app sign ins…. And today the battery still isn’t that good.. it was at 98% last night and it’s already at 75% and I have only done 46 minutes of screen time this morning. I can’t believe we’re dealing with this.. went through all of that and the battery is still trash!?! The guy at the store said if in the coming months apple gets enough complaints and sees that there really is a problem with that battery which there clearly is.. they would have to do a recall and send us new phones..
I contacted the cell carrier to see if the SIM card was a problem, and was told it was ok. Since this morning I deleted several apps, and changed some settings, and have noticed an improvement. The 5G cellular service is not great in my location with the service provider I have been using. The phone still shows only one, and sometimes two bars on the top right hand graph. My apologies for the complaint, but it is difficult to sort out technical issues, and for such a significant purchase, the decision to keep the phone has to be made within fourteen days. Thanks for your reply.
As I stated, any 5G phone will use more power than phones using LTE, and it’s even worse in a low signal area (one or two bars.)
That’s not an Apple thing, it’s a cellular radio thing.
For example:
Samsung phone battery drains quickly on 5G service
Maybe the Always on display has something to do with it?
i just read on another form that it may be the widgets on the home and Lock Screen….just removed mine and will see how it performs tomorrow.
👌 same here apple recommends you reset all the settings to default and see if it works if it doesn’t then wait for a new update.
The eagle has landed iOS 17.0.3 wish you all the best ! Please give us a feedback is there any improvement after the update
I think so too. Once I disabled show wallpaper on the always on screen I now get great battery life. I am on 15 pro max coming from a 12 pro if that helps. I have not had the heat issue except for when I first setup from iCloud but that is to be expected.
iPhone 15 Pro Max Heating & Battery Draining Fast
