Apple CarPlay not working with iPhone 15 (USB-C issue?)

Hi all, iOS 17.2 and the proper Belken USB - C to A one piece cable- no adapters , solved the problem.

Remember if you go out of cell range CarPlay drops. iPhone 15 by default uses 5G which requires more and closer cell towers. This appears to be a common problem. High cell traffic times and more rural location seems to be the persistent issue.

Bruce

it's interesting that my postings on this subject are not cross linking.

Anyway here is a solution, and no iOS 17.2 did not fix the issue.

I found out a way to get Apple CarPlay to work each time with the iPhone 15 and my 2019 Chevy Blazer. I was having a similar issue with my older iPhone XR and my 2019 Corvette.

First off its not the cables, it's the sequence you connect and disconnect them. Always disconnect the USB C cable from the car FIRST, either with the car running or the car off. Always connect the cable to the iPhone FIRST and start the car and THEN connect the USB-C into the cars dash infotainment system. If the iPhone's green charging indicator shows, it's connected. If you get the sequence wrong and the charging indicator is no longer green you will have to reset the cars infotainment system using the procedure below for GM vehicles and find out how to do it on other brands. Another issue I noticed, if you leave the iPhones wifi on sometimes the MAPS app will show a searching for server message, just turn the wifi off and it will use the cell service.

new, apparently a way to get the iPhone to connect after it no longer does, and if you can't reset your cars system try this, I have not verified it works yet, with all cables disconnected, rename your phone and restart it, maybe the car will now allow it to connect? if so let me know. right now, the sequence above works for me.

How to reset the GM infotainment system:

Turn the vehicle on

Open the cars valet storage area, (the faceplate on Caddy and Corvettes and the glove box on others if it has the valet feature).

With the faceplate open, turn off the vehicle.

Open the driver’s side door.

Wait 60 seconds with the driver’s side door open

Close the drivers door and start the vehicle

Close the faceplate

Thank you for the helpful insights on resolving the issue.

After migrating my Iphone X to Iphone 15 , I started experiencing recurring Apple CarPlay crashes/stuck in my KIA EV . FIXED by simply renaming my Iphone in settings --> General --> about --> Name .

Ok I have the Iphone 15 and I am having the same issue as a lot of you. The phone just disconnects from Carplay so if you are on the phone it goes dead and you GPS stops. I did previously get the transfer cables that were recommended and immediately I was disconnected.

Apple Customer Service spent a long time trying to troubleshoot. I was told the issue, when connected to USB, was a protective mechanism so the iphone 15 won't overheat once the charge gets to 100%. She told me every time I get to 100% it will disconnect. She said try connecting it to another USB outlet in the car and see if that helps. I haven't tried that yet. Has anyone heard of this reason why iphone drops from carplay?

Have you checked your connectivity settings? I had an issue where my car saw my iPhone 15 on the USB port, but not Apple CarPlay. Turns out my connectivity setting was somehow changed to "Never Enabled". I changed it back to 'Always Enabled" and that was the fix. Not sure what your car is, but on mine it is Settings-Smartphone Connectivity Settings-Apple CarPlay Settings. You should see your phone & if it shows "Never Enabled" move to the next screen and select the option that works best for you. If that doesn't work, make sure your phone is updated to 17.3 and try again.

In my case on GM vehicles you first have to reset the infotainment system with no cables or phones connected. After that connect the cable to the phone first and to the car second. Never unplug the phone first always disconnect the cable from the car first. This fixed my issue but not the fact that such a sequence should not matter?

How to reset the GM infotainment system:

Turn the vehicle on

Open the cars valet storage area, (the faceplate on Caddy and Corvettes and the glove box on others if it has the valet feature).

With the faceplate open, turn off the vehicle.

Open the driver’s side door.

Wait 60 seconds with the driver’s side door open

Close the drivers door and start the vehicle

Close the faceplate

I just started having issues connecting apply car play in my ford escape to my iphone 15. i just got both the car and the phone.

I was using just a cheap USB C to C cord for my phone and it worked fine for a month. Now it says the cord is "not approved." So i pulled out the cord i got with my new phone, it didn't work, same problem. i bought a new C to C cord from Apple. still not working. I went through all the 'trouble shooting' suggestions, but nothing seems to work.

my daughter's iphone 11 USB A to Lightning, works just fine, even with a cheap cord. I even tried a USB A to C cord for my phone, not work.

I've tried calling apple customer service, but apparently they work bankers hours, so i need to find a day when i can call them while in my car in the middle of the day.

any other suggestions I can try?

Why do my recent posts (Jan/Feb) not appear. Is there a simple solution or are others having the same problem?

How does one get points or at least kudos if posts do not post?

I've been using Discussions for over 15 years! Just wondering.

-Bruce

Yeah, I went out and bought a belkin cable and it connected at first. After several days and an update it quit. It’s definitely an apple problem with the USB-C. Not being able to cable my phone to my CarPlay means that I essentially cannot use my phone in the car without causing safety issues. I can set limited compatibility so I can play music through my Bluetooth and answer my phone, but I no longer can bring up my Maps nor voice text. It is more than annoying.

I had bought the Berlin cable for data transfer and it didn’t work. I had Ford customer service help me with updating my Sync software and I used an Anker USBC to USBA cable and now I have no problems.

This answer would only explain if you can never get Apple CarPlay to come up. But how about when sometimes CarPlay comes up and sometimes it won’t ? It’s just super glitchy. clearly I have the right cord if I can get it to come up sometimes. This seems to only happen when I’m using the C port in my car. When I use a C to A adapter in the other port, it doesn’t seem as glitchy.

Same. sometimes it connects, other times not. amazingly, I guess I’m being punished for buying a luxury car. I had none of these issues in my Ford eco-sport, but I’m having incredible issues connecting in my Audi Q3.

Is there any trick to this? I’ve read most of the comments. I’ve tried 3 different cables including the Belkin one recommended and still no luck. I have a 2019 Chevy Tahoe. I’ve even bought an adapter so I can use the Apple cord that came with my phone and it’s still not working. It will connect to Bluetooth but not Car Play.

Problems with connectivity as described with my Ford Sync. I used a Belkin cord and problem solved.

Belkin BoostCharge Braided USB-C to USB-A Cord (2M/6.6ft) for iPhone 15 Series, Samsung Galaxy S24 Series, Note20, Google Pixel 7 & 8, iPad Pro, 

I tried several China Mfgr’ed cords (at least 5 different brands) from USB A to multi end connector and single USB C and it didn’t work with my new iPhone 15 with my Ford Sync. Never recognized an Apple product was connected.

I hope this helps. Frustrating to not have it work when it worked with other iPhones with same older cord. Obviously directly related to the new iPhone 15. Same old cord worked perfect with iPhone 7, 10, XR, 11 and 14.

My iPhone 15 worked perfectly with our Chevrolet Equinox CarPlay for the first month or so when I got my new phone. Then one day the CarPlay stopped working, without any change in the cable I had been using (USB to USB-C). All I could get was a black screen when I plugged in my phone. Not sure if it was after an iPhone update, but even after the next software update, it still doesn’t work. I also tried using the USB-C to USB-C Apple cable my phone came with and it still doesn’t work. Curiously, my partner’s iPhone 12 also stopped working at the same time as mine. Neither of ours worked for weeks. We took our Equinox to the Chevrolet dealer, the agent there plugged his own iPhone into our car with our cable, and his worked right away. He said Chevrolet won’t be able to help, there’s no problem with the car if any phone works with the CarPlay. The next day, my partner’s iPhone miraculously started working with the CarPlay, without making any changes! And mine still doesn’t work, even after the latest iPhone software update. I’ve tried resetting CarPlay to factory settings, forgetting my phone and my phone forgetting the car, reset. When I plug my phone in, sometimes the CarPlay icon on the console lights up green, I tap on it, and the console just goes to a black screen. The Bluetooth connection will work, I can play audio through the car, but that’s it. Verrrry annoying and I’m really missing the safety of having my navigation visible on the console, as well as being able to use voice commands to make phone calls, etc.