Apple CarPlay not working with iPhone 15 (USB-C issue?)

My vehicle only has a USB adapter to connect to my stereo to enable Apple CarPlay. Now that I'm using a USB to USB-C cable, Apple CarPlay no longer works with the iPhone 15. Any ideas on how to address this? Should I try different cables or is this more of a fundamental issue with the new iOS or iPhone 15?

iPhone 15

Posted on Sep 25, 2023 9:30 AM

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Question marked as Top-ranking reply

Posted on Sep 25, 2023 9:32 AM

Many USB to USB-C cables and adapters support charging only, not data transfer, and data transfer is required for CarPlay.


Check with the manufacturer of the cable and/or its packaging to determine whether it is a charge-only cable or whether it is a data cable as well.


This is true for all cable manufacturers; for example, reliable cable company Anker sells both charge-only and full data cables.

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119 replies

Feb 25, 2024 11:54 AM in response to MC10M

Yeah, I went out and bought a belkin cable and it connected at first. After several days and an update it quit. It’s definitely an apple problem with the USB-C. Not being able to cable my phone to my CarPlay means that I essentially cannot use my phone in the car without causing safety issues. I can set limited compatibility so I can play music through my Bluetooth and answer my phone, but I no longer can bring up my Maps nor voice text. It is more than annoying.

Oct 15, 2023 12:50 PM in response to QtrHorse

I also am having intermittent issues: sometimes my iPhone 15 Pro connects to CarPlay on my 2019 RAM Rebel truck and sometimes it doesn't. I am using a USB C cable and have tried other cables with same result. I have even had my phone connected with the cable and it was not working. Then suddenly after quite a while it connected to CarPlay and worked fine for a couple days. The next day when I connected it did not work?? Doesn't seem to be any logical reason why it works part of the time and doesn't work other times.

Oct 20, 2023 8:54 AM in response to MC10M

I tried multiple USB C to C, Including a Lightening 3.0 cable. (also tried C to A) Spoke to AppleCare for 45 minutes trouble shooting. They referred me to Hyundai (2023 Ionix 6 EV). No help.


Phone is iP 15 with iOS 17.0.3.


Bluetooth/USB on car works fine. iPhone 13 (iOS 16) CarPlay still works fine. Phones have different names.


Car Infotainment is thinking It's an Android device which I manually switch.


It appears that the car still doesn't recognize the new device.


Any thoughts were the old IPhone image is residing?


Thanks, Bruce




Oct 20, 2023 12:35 PM in response to lobsterghost1

Tried all. Using the original iPhone cable. The vehicle recognizes the phone and Bluetooth works fine and phone charges.


Just rebooted phone and car infotainment system. iP recognizes car for BT. Wired connectivity charges the device.


Hyundai BlueLink support walked me through the same steps as AppleCare did.


Read the article on cables. The Belkin Lightening is approved on for iPhone 15. Apple sells it under accessories.


I'm stuck, but at least I don't stop at gas stations!


Oct 27, 2023 6:27 PM in response to lobsterghost1

This is not a vehicle system issue. Neither mine or my wife’s phones work in our jeeps. However there are peoples that are on the forums that have the same phones and jeeps and theirs do work. This is even using apples supplied cable. So to blame the vehicle doesn’t ring true either. Same can be said about cables. Some have tried different ones and it worked while others do not. So at this point, no one really knows why.

Oct 30, 2023 5:30 PM in response to QtrHorse

In the three pages, several people have chimed in with issues not necessarily related to just USB C.


You can be skeptical, which is fine. What you can't do is suggest what I've done and now verified by another user didn't help. It may not help you or solve your issue. There are so many variables involved from different infotainment systems, many of which haven't been updated in a long time, to different cables, some of which may not work for Apple CarPlay. At the top of this page is a user tip submitted by a senior member of this forum, which describes very succinctly, the issues one can be confronted with in cables.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple CarPlay not working with iPhone 15 (USB-C issue?)

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