iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

Reply
Question marked as Top-ranking reply
484 replies

Dec 8, 2023 5:56 AM in response to starproda

Been there done that. Everything that everyone has mentioned in here has been tried. Nothing helps. Reset the entire system, about 10 different cables, delete from the phone and system, and even reset the iPhone itself. Its great some of this stuff works for some but it does not work for everyone. There is at least one guy on the Jeep forums that both his and his wife's devices work fine. This is by no means the norm as most still say theirs do not work. I still believe its a hardware issue that cannot simply be fixed and some are just working while others dont.

Dec 13, 2023 1:06 PM in response to KCJWend

I have 2023 Buick and I’ve tried in multiple places because I thought it might need a stronger connection. I just had no luck trying sooooo many ideas. I’ll be really upset if this doesn’t work. I’ve had so many issues with this phone and I’ve only had a few days. I’ve had to reset my password on quite a few sites. It’s like the phone wants its own beginning on each site.

Dec 24, 2023 6:37 AM in response to KCJWend

Here’s a curveball: my family all got new iPhone 15s. Have a 2020 Wrangler. My husband can connect to my CarPlay but my daughter and I can’t. All using the same port and the same cable. None of us had issues with our 12’s. Mine sporadically works but disconnects as soon as I open maps. Daughter’s won’t connect to her traverse at all. Why would two phones not work but one does? All on same version, same models, same cords. So frustrated and this could push me to the Samsung world.

Dec 28, 2023 11:47 AM in response to KCJWend

This may be the end of everything Apple for me. It's been proven that CarPlay is a safer mode of driving than trying to change stuff from your phone while driving. All iPhone users have been forced to do EVERYTHING from their phones and now they disable the one thing to keep us safe while driving. I would go back to my iPhone 12 but it died (probably another Apple plan) and can't be recovered. This absolutely makes this IPhone 15 almost unusable since I drive for a living!!!

Jan 8, 2024 8:48 AM in response to KCJWend

I've a Peugeot 2008 and the navigation, etc. worked well with the lighting to USB cable when I had an iPhone 12 Pro Max. I've just upgraded the phone to the 15 Pro Max and it no longer works even though I'm using an Apple USB-C to USB cable. The experience upgrading to the 15 has not been a happy one; not only can't I use it properly in my car, the transfer of data from the old to the new phone also transferred over some glitches in the settings (which no-one seems able to find) which mean that the Mail app does not display emails (particularly those pulled in from Gmail) and - even though the ringer and notifications are turned on - there is no announcement/ringing for incoming calls, texts, etc.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 CarPlay Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.