iPhone 15 CarPlay Not Working

Sadly, your Verizon dealer is spreading nonsense on several fronts.

As I stated, your iPhone includes smart electronics that will do what is best for your battery.

Have you followed all the tips here as to how to setup your phone for wireless CarPlay? Some vehicle will require you to delete your old phone and setup your new phone when you change phones.

Use CarPlay with your iPhone - Apple Support

https://store.apple.com/xc/product/MUQX3AM/Ahttps://store.apple.com/xc/product/MUQX3AM/A

USB-C to Lighting adapter solution.

Continue to use your USB to lighting cable with new IPhones 15 with USB-C connector.

I found the solution and Wavesponge had the missing piece. You need to delete all devices from the the CarPlay device management along with renaming your iPhone and hard rebooting it. You will likely need to go through the CarPlay device management delete process several times until all are deleted. I found as I deleted there were many older devices still in the device management. Next un-pair from Bluetooth in car and on device forget. Once all devices are cleared the radio looks at your device as the first one connected to CarPlay and starts with a brand new message.

1. Delete and forget your phone from Bluetooth on phone and on radio.
2. Re-name your phone in Settings >About>Name
3. Hard reboot your phone volume up>volume down> press and hold power button until Apple logo reappears and release.
4. Plug in UBS C w/ USB C to A adapter or any name brand cable that is USB C to USB A. I used the Apple USB C and adapter, Anker USB C to USB A and Amazon Basics USB C to USB- A. All worked so the cable is not the issue.
5. Once plugged in CarPlay should pop up and follow menu directions.
6. Last pair your phone via Bluetooth.

I spoke with Apple tech and passed along screen shots. The full delete of devices and these step I am confident solves the problem.

We don't know that there is a problem on Apple's end despite your comments; others with Lexus CarPlay systems elsewhere have had no issues, and of those that have, either deleting all known devices and reassociating or using a known good USB-C to USB-A cable rated for data have solved many problems.

I trust you've tried both, so I would suggest working directly with Apple Support if you are not already:

Contact - Official Apple Support

Also be sure to contact your Lexus dealer and make sure your vehicle is running the most up to date version of firmware for your entertainment system that is available.

laurel41 wrote:

I was told by folks at the Apple store that the 20W chargers were recommended to preserve the battery life but I'm worried that these adapters do not allow for 20W charging. Is there an adapter with 20W that has a USB-A connection instead of wall outlet?

Please be aware this only marginally correct and is not helpful advice from someone in an Apple Store. The true facts are;

• The rating on a power adaptor is its maximum output capability, which it might never reach in the real world.
• The charging power for any modern device is controlled by the device itself, up to the limit of the adaptor's capability. The power adaptor is simply a dumb source of volts and amps, the phone makes the decision and any excess/spare capacity is simply not used.
• There is no need to restrict the adaptor rating, the target iPhone is smart enough to take control. However, 20W is the minimum which can run the iPhone 15's fast charge function, and anything above 30W is unlikely to be asked for its maximum output to charge an iPhone.
• There are no reputable USB-A charger adaptors capable of more than about 12W as a 5v source. If a USB-A charger claims more than 12W on any single output, be cautious because it is likely to be uncertified and/or counterfeit.
• Anything more than 12W true charging power to an iPhone requires an adaptor which conforms to the USB-C PD (power delivery) standard with multiple (higher) voltage output.

What this means in practical terms is that you can charge your new iPhone from any USB-C adaptor, with any maximum rating from about 20W all the way up to about 120W or even higher. The iPhone will control the charging power and take as much or as little as it wants.

If you use a USB-A to USB-C cable (or Apple's Lightning/USB-C adaptor) the phone will charge at the power adaptor's max rate (or car socket max). This is unlikely to be more than 12W and it could be as low as 5W.

I finally got mine working perfectly after weeks of trying. I drive a 2021 Lexus RX. I am writing this to help people out because this was very frustrating for me. Apple support was of no help. Here's what worked for me:

1. The port. The only USB ports enabled for CarPlay in a Lexus are located in the center console. All other USB ports in the car are for charging only. Not only that, I found out that only the top UAB-A port in the center console works with iPhone 15 CarPlay while the bottom one does not work. So play around with both ports if one does not work.
2. Cables. Some cables work while others don't. In my case - a cheap IKEA cable works and also a cable that came with Kindle. But now I know that a majority of cables should work. Cable wasn't the main problem.
3. This is most important and I think will solve the problem for a lot of people. When you plug in a new phone for the first, you need to "Allow CarPlay while locked". I always plugged in my iPhone screen locked, a pop-up window would appear on my phone for a millisecond - asking if I want to allow the use of CarPlay with my screen locked. I didn't notice this pop-up before. Now, once I pressed "Allow", CarPlay works flawlessly every time I connect the phone. So try connecting the phone with your screen unlocked so that you can get that pop-up window and can press "Allow CarPlay while locked". If you don't go through this step, CarPlay will not work.

FOUND A SOLUTION - Had this issue with an iPhone 15 Pro and a 2020 Jeep Wrangler. My phone would connect, and even charge, but eventually disconnect from CarPlay on its own, even while still charging. I tried the included USB-C to USB-C Apple cord, an Apple USB-A to Lightning w/ the Apple Lightning to USB-C adapter, as well as an Anker USB-A to USB-C cord. After working with Apple Support via chat for a few days, I got it to work. Going to list all steps taken, but it was only after the last step that it has been working without issue.

1. Settings>Screen Time>Content & Privacy Restrictions - Ensure CarPlay isn't restricted
   1. Still did not work
2. Settings>General>CarPlay - Forget this car, restart iPhone, reconnect to CarPlay
   1. Still did not work
3. Settings>General>Transfer or Reset [Device]>Reset>Reset Network Settings
   1. Still did not work
4. Finally, I spoke to someone at Apple and they had me go to my bluetooth settings and forget my car, and also go to my car settings and forget my phone. I then went to Settings>General>About>Name and changed the name of my phone. Once I did this, CarPlay worked and I have not had the issue since. Doesn't make any sense to me, but I am not complaining.

I'm not sure this will help everyone but it certainly worked for me. so I'm posting here for others, just in case.

Situation: I have a Peugeot 3008 (18plate UK). Not relevant.

I have always connected my old iPhone 8 wired to CarPlay with no problems.

I've just bought a new iPhone 15.

CarPlay has never worked with it! I can play Music through the car speakers with it and use Siri to call home but nothing visual and the CarPlay button remained greyed out.

Yet my wife's iPhone SE worked first time when I tried it this morning.

So, not a car firmware issue and not a cable issue.

I phoned Apple support and they were brilliant! I thought this would be one of those impossible to solve issues but I was wrong. A rather clever person in support had a genius explanation and solution.

1. He asked me on the phone to go to Settings/About and tell him what the Name of the iPhone was - in my case iPhone(4) - and then check on my car what it was calling the iPhone there. It was the SAME despite the fact this was a new phone.
2. He deduced that the car was thinking this was the same iPhone ( my old iPhone8) and that was causing the issue.
3. He got me to change the name of the phone in Settings then go out to the car and disconnect the old iPhone in the car settings.
4. I then plugged in my new iPhone 15 ( now called Jim's phone) and BINGO ! Straight away up came the CarPlay home screen.

As he said we're just deceiving the car into thinking it's a new phone so it must start from scratch to connect.

Who knew? - but way to go Apple Support !!!

Worth trying for anyone with a new iPhone 15 who was getting audio only or, indeed, anyone whose old iPhone name in bluetooth settings in the car is the same as your new iPhone's name.

My solution for my 2021 Jeep Wrangler 4XE

1. use the cable that came with the iPhone 15
2. If the car is up and running and connect automatically, try unplugging the cable from either end and immediately plugging it back in
3. if it still doesn’t work, press the power button for your dash infotainment system, often the volume knob, for about 10 seconds to reboot the car’s entertainment system. You may need to see your car’s manual to see how to do this.

I think the most important issue is using apple’s cable, hopefully Apple can remedy the broader issue with a future software update.

I’m up to around $100 in trying cables now and I think I have 2 that work! (Apple USB C to Lightning adapter didn’t work & has been returned).

I will further test these later this evening, but they worked in plugging, unplugging and restarting and turning off the engine on my ‘22 Wrangler Rubicon (8.4” UConnect). While I have ports for both USB A and USB C, I have been unsuccessful in finding any cable that works with the USB C port.

These 2 USB A to USB C cable launch CarPlay super fast & appear to maintain a steady connection.

THE FIX!!!!

Everyone, please read this and try it. I've been using the adapter going on 4+ weeks without any further issue. I drive a 2022 Mazda CX-30 that has a USB port. I tried several different cables and those didn't work. Some worked for a few days while others wouldn't work at all. Once I purchased a female USB-C to male USB adapter and then using the original Apple iPhone USB-C - USB-C cable has it worked without issue since. You can purchase this adapter at Amazon or BestBuy for roughly $10 for a 2 pack. I have attached a picture for reference.

Wow! Flipped the USB-C and it worked. Flipped it back and it worked. Strange…

Updated to iOS 17.2.1 and still not working. Tried all the other suggested fixes with no luck. Regret getting this iPhone 15 pro

This fixed it! 2018 Ford Fiesta ST

The same issue. But can be fixed by using apple cable with OTG adapter (usb c to usb a) or need to buy a specific cable that supports data transfer.

Forget about China cables :)