iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


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iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

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Sep 27, 2023 11:47 AM in response to KCJWend

For many of you the port for your vehicle and the cable you’re using may be the issue. You may need to buy the adapter. Sounds like most of you saying you’re having CarPlay issues are using cars that has wired only CarPlay. Check user forums for your vehicles also to see what others are experiencing. This issue may not be the phone but the compatibility of the port and/cables you are using. Specifically those of you that only have USB-A ports…the year of your car is irrelevant…it’s more about the port the manufacturer used or in some cases the head unit needing an update. I have both a USB-A and USB-C port in my car but never use them since I have wireless CarPlay. I will try both ports this evening and see if I can replicate the issues some are having.

Oct 21, 2023 8:54 AM in response to MurseNike

@MurseNike, I tried several cables on my 2020 Lexus NX 300 and followed the steps some of the users on this discussion board suggested, but nothing worked. Apple support recommended the lightning to USB adapter and I purchased it for $30, nada from that, returned it. Another Apple support rep suggested the Belkin Boost Proflex cable, didn’t work either.

I finally decided to purchase a wireless adapter (another expense for an already expensive device) that’s how I got Apple CarPlay to work. I was tired of receiving conflicting responses from Apple Support w/ no certainty of a solution, so I went wireless.

Nov 2, 2023 12:27 PM in response to KCJWend

I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.

Oct 17, 2023 10:36 AM in response to michael_o_hanna

2019 BMW, iPhone 15 Pro Max

This is the exact Anker USB-A to USB-C cable that I also bought, and mine WORKS too. It didn't work at first, which is how I wound up on this thread.

Amazon Link: https://a.co/d/aSVYPaY


To get it working, I had to start fresh by deleting ALL of the phones from my car. (My wife's phone was in there too). I figured, let's start as fresh as possible.

Then I paired my iPhone 15 to the car via the USB cable. But it didn't work at first.


And this is the part that I bet many people are skipping, I had to DELETE my iPhone from the car and go through the pairing process MULTIPLE TIMES before it started working. Something must have changed after I went through the delete / pairing procedure about 4 or 5 times. I unfortunately don't recall the sequence of events, but I rebooted my phone at one point, and may have started and stopped my car. I was trying to get to a "clean slate" so to speak. Finally, after several attempts it connected to CarPlay.


I used it with the USB cable for a few days, and then it just started working via Bluetooth one day when I started my car and hadn't plugged in the USB cable yet.


So, in my situation, it shows that the hardware WILL work, but there must be something wrong with the pairing process that's screwing things up for a lot of people.


The other thing that I'm noticing is that it connects faster than my iPhone 11 Pro did.

Oct 22, 2023 6:02 PM in response to KCJWend

I have a 2017 Honda CRV and just replaced my iPhone 12 Pro with a 15 Pro. Car Play worked on and off for a couple of weeks until it stopped working altogether and I kept getting a message about checking the USB connection and cables and "no phone" detected although my phone did appear on the list of active devices. Since the CRV only has USB outlets I bought adapters in order to connect the USB-C of the phone to the USB in the car. For days I did research online. I also fiddled with the settings, erased and unpaired my new phone. Turned Bluetooth on and off. Nothing worked. Before calling Honda and Apple I found this video on YouTube and, voilá, it fixed the problem even though the phone used in the demonstration is not a 15 Pro. Am posting the link here hoping it will be useful for anyone going crazy too. https://youtu.be/B0vaMArBb1U?feature=shared

Oct 27, 2023 6:52 PM in response to KCJWend

iphone 15pro vs Jeep Cherokee corded CarPlay. After using hotspot on phone CarPlay quit working when I went back to car. Phone was charging and bluetooth connected via usb a-c cable. just no CarPlay.. On phone with multiple apple support techs finally the answer was to reset the network. It now works. Sounds like an Apple bug and not cord? if so how do you report bugs?

Nov 8, 2023 6:39 PM in response to Wavesponge

Yes yes yes. That’s what I’ve been saying all along. Reset the Car’s AirPlay App.


Palma2j


FYI - I had the same issue with CarPlay not working with my new iPhone 15. I tried a few cables, no changes. I own a Chevy Impala 2018 and I got the idea to reset CarPlay in my Car’s Menu system. Since then I don’t care what cable it is, they ALL work and CarPlay works just fine. Try resetting your CarPlay in your car’s menu system.


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iPhone 15 CarPlay Not Working

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