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iPhone 15 CarPlay Not Working

My Apple CarPlay worked great on my iPhone 14, and does not work with the new iPhone 15 USB-c. The car only has a USB port, and I’ve tried multiple USB to USB-C cables and none work. What’s going on? It’s a 2023 Mazda CX-30


[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Sep 25, 2023 10:21 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2023 4:45 AM

Same thing with the 2017 Honda civic and my iPhone 15 Pro Max. I’m honestly disappointed to see that Apple hasn’t addressed this yet. I love this phone but I love CarPlay more, and I might have to switch to something else if this isn’t resolved.

484 replies

Oct 5, 2023 7:55 PM in response to vonHobo

Update: the cord arrived and it worked!!! No thanks to Apple Support but many in the forum so if you’re told nonsense by Apple reps btw shame on them! This cheap cord and steps resolve the issue with CarPlay no need to go to car dealership… smh I knew it was an excuse to end the call. So final answer follow the steps , get the usb to c cord and no issues. Apple support will get a response on CS and they need to do better than read a script of diagnostics

Oct 5, 2023 11:51 PM in response to KaeBFly

When you say “wireless CarPlay”, I’m intrigued. I have both wired and wireless capabilities in both my 2022 Toyota Prius Prine and my 2019 Chevy Bolt. However, “wireless” functionality is via Bluetooth in both cases, and will allow you to play music and make phone calls, but CarPlay is unavailable in both cases, meaning no CarPlay menu popping up on your screen, no music controls, no ability to stream google maps or similar to your car screen.


I plug in because I want full CarPlay functionality, which has never been available via Bluetooth in either car.


Are you telling me that in some cars, the CarPlay menu and full functionality is available via Bluetooth? I’ve never seen that and doubt it is the case.

Oct 6, 2023 4:42 PM in response to KCJWend

I don't understand why they are advertising a USB-C to Lightning Adapter at the top of this forum as a related article - where is the official Apple response to this problem? Are they working on a fix?


I installed the newest OS (17.0.3) today and my Apple CarPlay still does not work in my 2021 Toyota Rav4 using a Syntech USB C Female to USB Male Adapter and the original cord that came with my IPhone 15 Pro.


I was told by folks at the Apple store that the 20W chargers were recommended to preserve the battery life but I'm worried that these adapters do not allow for 20W charging. Is there an adapter with 20W that has a USB-A connection instead of wall outlet?


Oct 6, 2023 6:07 PM in response to KCJWend

This fix came from chatting with Apple Support - Be sure your IPhone settings are correct: Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled. Mine was OFF (likely by IPhone default) & once I turned it on, my phone recognized Apple CarPlay.

Oct 7, 2023 3:55 PM in response to starproda

All these cable/adapter solutions that are working for some,, great.

But for the rest of us, these do not work,, consistently.


So in my case, it is not a cable problem.


my 2019 Honda, connects maybe 30% of the time. And when it does, it usually drops off.


Compare that to my 2008 Honda, with an older after-market Sony audio system. Circa, 2015-ish.


Wired CarPlay works great.

Same cable that doesn’t work with the 2019.


I really wish I had my old 14 back.

Oct 7, 2023 4:32 PM in response to KCJWend

I have a 2016 Subaru with a 2022 Kenwood radio, and a 2021 Subaru with a factory radio.


Carplay works perfect in our 2021 Subaru.


In the 2016 with the Kenwood radio, it does not work with any of our iPhone 15 Pro's (4).


I have tried 2 different Anker A-C cables, an Apple MBP C-C cable w/adapter, the Belkin A-C cable that is certified for iPhone 15, AND the stupid C-Lightning adapter Apple sells.


Nothing works.


I believe its the phones, as the radio worked perfectly with my 12 Pro. Whereas with the 15's, when I plug in to the radio, Carplay starts up and will stay connected for 5 seconds then crash, but the phone continues charging.....


Very rarely will the connection stay up for 10+ minutes before crashing. I have tried 17.0.2, 17.0.3, 17.1 B1, B2....everything!

Oct 8, 2023 12:15 AM in response to KaeBFly

well I am using an old Macbook (mid-2015, only has USB-A) and I am having big trouble syncing my brand new iPhone 15 pro with 512 GB with my iTunes library. It works without problem on my iPad but after 2 days I still have not managed transferring more than 80GB (!!!) on the iPhone (350 to go). I thought it would be a cable issue too and tried several cables and usb-A / usb-C converters without any success ...

Wireless loading of 400 something GB of data will take ages ... Once again a new IOS was released without proper testing ... I would not mind that Apple release a new OS every 2 years (there are actually not that many features in IOS 17 vs. IOS 16 that cannot live without) and have this one properly tested.

Oct 11, 2023 11:43 PM in response to nydsy

nydsy wrote:

Maybe an Apple update could fix this for us all soon. I’ve tried so many cables and adapters and nothing. Going to try a data transfer cable and hope that helps.


This is not an Apple software issue.


The problem is that there are adapters and cables for USB-C which are designed to only charge the connected device; you need an adapter or cable that will both charge it and pass data.


Sadly, most manufacturers do not note this on their retail packaging, they only mention it on their web site, if any.


Descriptions on sites like Amazon often do not, either.


All Apple adapters pass both power and data, but so do many from other manufacturers.


Using a data transfer cable should resolve your issue.


Oct 12, 2023 12:26 PM in response to kat-tale

Your Nissan service center is incorrect; do you normally connect to CarPlay wirelessly? Not all vehicles have wireless CarPlay capability.


(Long story short - Bluetooth is used for initial configuration, but then a custom WiFi network is setup between a wireless CarPlay device and your phone because Bluetooth doesn't have the bandwidth required for wireless CarPlay to work.)


Keeping the phone charged is not an issue as all iPhones have smart charging circuitry that will do what is best for the battery.

Oct 12, 2023 3:27 PM in response to Dogcow-Moof

I used Bluetooth/ wireless connection in my Nissan before I got the iPhone 15. Bluetooth/ wireless is not working in my Nissan since I go the iphone 15. I purchased a USB-A to USB-C cable this afternoon which does enable carplay.


The Verizon dealer where I got my iphone15 recommended against keeping the phone plugged in because of battery damage

Oct 14, 2023 1:57 PM in response to kat-tale

I read an article that FCC ruled that Apple must change to usb-C by 2024 hence the issue I’m not sure about iPhones previous to the new 15 but should work we learned the new iPhone 15 that has c port for charging will only connect initially with usb-c , not even the certified usb-c car charger worked. Once we got the usb-c charger it set up fine and auto connects as it should…Apple does need to explain this instead of blanket answers that don’t work therefor you to dealership which is not needed. A simple $5 cord resolves the issue. Also they are selling 14 models with lightening port that comes with c charging cord??? If a person wants to use the c charger they then have to purchase either an adapter or c port charger brick??? Change if fine I understand trying to make all chargers universal but the problem is no communication as to the change and what needs done to make everything work

iPhone 15 CarPlay Not Working

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