my new iPhone 15 pro is constantly disconnecting on apple carplay. Tried multiple usb c leads and holders and still happens. Didn’t happen with iPhone 14 pro lightning, android auto usb c. And my wife’s iPhone 15 doesn’t disconnect. Is this an isolated iPhone 15 pro issue that needs to be replaced or is this a serious iPhone 15 pro fault?
I did some more googling and found that other users that had the same issue fixed it by getting new cables and making sure that they were “data transfer” cables and not just “charging” cables. I didn’t realize there was a difference. I’ve ordered a new cable, usb to usb-c data transfer so we’ll see if that fixes it. I’ll keep you posted.
so what's the deal? has apple figured this out yet? The IPhone 15 is clearly the problem. Should we just return the phone?
Wrong.....again.
I have USB A and I am using an adapter that converts the port to USB C......and guess what???
IT WORKS!!!!
That’s what I thought. But it also happens on wireless CarPlay. Others have experienced this too. It just locks up your car’s screen until everything reboots.
FWIW I do think this is linked to the charging management software/hardware in the iPhone 15. I've noticed that it occurs most often when my iPhone is less than 50% charged. Notice also that the phone completely disconnects the USB connection - charging stops as well as any data transfer. My worry is that it is a hardware issue and hence not so readily resolved by Apple (as opposed to a software issue that could be dealt with via an OS update). Get ready for class action suit...
I am having the same exact issue it’s driving me crazy. I’ve tried all wires, the one that came with the phone and after market ones. What is the fix for this?
I bought data transfer wires still not working.
Anyone found a solution yet?
ios 17.1 and I still have the exact same issue. And stipe suggesting cables, it’s clearly an iPhone problem. The fact that Apple hasn’t addressed it makes me think it’s a hardware problem affecting a small amount of us.
Same. At first I thought it was the cable I bought but I’ve tried multiple cables still doing it. Got a usbc adapter and everything. I miss lightning and my mute switch 😭 haven’t ever had this many issues with iPhone before ! (15 Pro Max)
This is still a continued problem. I drove a rental the same day as I got my iPhone and had no issues. When returned home to my car still cannot connect. Cord will charge my phone but doesn’t connect to CarPlay. I’m in a hands free state and this was a huge problem when using navigation as I was constantly trying to look at my CarPlay screen (as I’ve grown accustomed to) and it has nothing there but radio. Kept trying different cords to no avail. Just messing with the cords was a distraction on the road. Hope there is a resolution soon as I do a good bit of distance driving and really love my CarPlay. Ordered multiple cords and connectors hoping one will work until something else is supported by an Apple fix. Hurry Apple before someone drives their car under a semi while trying to get their CarPlay to work properly.
Yeah, it is quite frustrating that Apple has taken such a step back, and not addressing this issue. I don't think it is cable or even the port, but could be. I think it has to do with OS ... but without apple letting us know they care and are trying, even suggesting insights it is just a guessing game.
Lulu with Apple Support walked me through setting up Apple Car Play - had to rename my phone, restart the phone, etc. Unfortunately, my 2018 Honda Accord bluetooth/handsfree link STILL WON'T WORK! What a pain...had I known all this, I would have purchased an iphone 14 and not updated to ios 17.1.1.
Has there been any progress with this?
Here's been my experience:
I was using a usb C to USB C cord, with a USB adaptor so I could plug it into the car to use car play. This worked fine for a few weeks. Then it began doing the thing where after plugging in the phone, it would connect to car play, then disconnect, on a never-ending loop. This would happen intermittently and did happen when the phone battery had less than 100% charge.
Per this board, I purchased a Data cable and got one that was USB A to USB C and this worked flawlessly for about a week.
Then one day earlier this week, while I was driving and using car play and my new data transfer cable, the connection dropped for no reason whatsoever. The phone hadn't moved, was still securely plugged in, and the battery was at 100%.
It happened again today though I was able to futz with the phone and get it to reconnect.
Explain it to me like I'm 5 years old because I don't get it. I suppose the cable could be faulty but I highly doubt it.
This is very very frustrating.
Same issue with mine. Although mine shuts down my cars entire media system and restarts it multiple times.
Anyone else have this issue?
I took my car in thinking it was the system electrics and bought new cables and now I realise it’s the iphone 15 causing the issues.
ENG
To date, with original Belkin cables, I still have problems with random disconnections. iOS 17.2.1 iPhone 15 pro max.
ITA
Ad oggi *** cavi belkin originali ancora problemi disconnessioni random. iOS 17.2.1 iPhone 15 pro max.
Same problem here as well. Never had any issues with my 11 Pro Max - ever since the most recent update it will charge but not pull onto the screen. 2020 Ford Explorer ST. I also took the recommendation from someone below about trying the chord below and it does NOT work. I travel for work and this is absolutely brutal.
Samsung EP-DN930CWEGUS USB-C to... https://www.amazon.com/dp/B01IPJX0FO?ref=ppx_pop_mob_ap_share
iPhone 15 Pro Carplay disconnects
