How to ping iPhone from Apple Watch

Since updating to iOS 17 I cannot ping my phone using my watch. I used to be able to swipe up or down (I cannot remember) on my watch and there was a phone icon I could use to ping. Now it’s gone. 😢 HELP!




[Re-Titled by Moderator]


iPad, iPadOS 15

Posted on Sep 27, 2023 1:12 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 1:26 PM

Hi AnanceRN,


It sounds like you're on watchOS 10, which has changed how Control Center is opened.


Press the side-button on your Apple Watch to open Control Center and ping your iPhone:


Hope this helps!

161 replies

Oct 24, 2023 6:54 AM in response to IrnBruEileen

IrnBruEileen wrote:

I have just spent over 30 minutes on the phone to Apple call centre and they have no idea about this! Thank you for your assistance. So I have pressed the side button, gone into the control centre but can't see how to ping the phone?

You tap the button that shows a phone with what looks like parentheses on either side. See here for a picture:


Use Control Center on Apple Watch - Apple Support


Dec 14, 2023 10:36 AM in response to Bonesaustin

Bonesaustin wrote:

i can't find the ping option on my Apple Watch my phone after updating?

Quick press and release of this button (see picture)

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that will bring up Emergency services


If you cannot get the timing just right, you can play with the following setting:


Settings -> Accessibility -> Side Button Click Speed


I like "Slow". My Wife likes "Slowest". This is also helpful when trying to get Apple Pay to appear by doing a quick double press and release.


Dec 22, 2023 3:25 PM in response to JanPuppyLover

JanPuppyLover wrote:

Tap on which button? (after you tap the crown button)

Quick press and release of this button (see picture)

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that will bring up Emergency services


After you bring up Control Center, you can tap the iPhone ping icon. See the above link for the icon pictures so you know which one is the iPhone ping icon.


Settings -> Accessibility -> Side Button Click Speed


can be used to adjust the timing on how fast to press and release to get the correct display. This is very useful getting Apple Pay to reliably come up when you do the double press and release. I like the Slow setting, and my Wife likes the Slowest setting.


Latest watchOS version is 10.2, but this user interface has been available since watchOS 10.0 came out.

Feb 7, 2024 7:37 PM in response to SwiftyFlyer

SwiftyFlyer wrote:

How can you ping from your Apple Watch to find the location of your iPhone using iOS 17?

The previous Control Center swipe-up has moved to a quick press and release of the flat oval side button

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that brings up Emergency services and the power off icon.


Control Center should then show you the iPhone ping icon (find my iPhone), Battery percentage, Flashlight, Water Lock, Airplane mode, Alarm silence, Theater mode, and all the other Control Center services.


An alternate way to get some of the Control Center services is:


“Hey Siri, find my iPhone”

“Hey Siri, Flashlight”

“Hey Siri, Battery”

“Hey Siri, Airplane mode”

Getting the press and release timing just right can be an issue. You can make it more reliable by changing:


Settings -> Accessibility -> Side Button Click Speed


“Side Button Click Speed” can adjust the press and release timing, so you get the Control Center display every time. Adjusting The “Side Button Click Speed” is also useful for Apple Pay’s double press and release. There is “Default” (sub second timing of needed), “Slow” (up to a second between press and release), and “Slowest” (up to 2 seconds between press and release). I like the “Slow” setting.


NOTE: Slow and Slowest settings do not mean you have to wait a full second or 2 seconds between press and release. It just means you do not need to be super fast.

Apple Watch -> Settings -> Accessibility -> AssistiveTouch can be used to access things like:


o Control Center

o Apple Pay

o Emergency Services and the Power Off icon (labeled “Hold Side Button”)

o and many other things...


Use AssistiveTouch on Apple Watch - Apple Support


Oct 26, 2023 7:17 AM in response to Adamsfamily1

Adamsfamily1 wrote:

How to have my iPhone 17pro option on my watch ping the location of my iPhone 17 pro

Your post is a bit unclear as there is no such thing as an iPhone 17 Pro. However, if all you're asking about is how to ping your phone from your watch, the explanation has been given several times in this thread: Tap the side button (flat oval button next to the digital crown) to bring up the Control Center. Tap the icon that shows a little phone.

Dec 1, 2023 7:10 PM in response to scwhynot

scwhynot wrote:

I tried that and the only thing that came up was SOS, emergency call, medical ID and turn off phone button.

I pinged my iPhone many times a day and I also used the water drop. Where are these???

DO NOT hold the button.


The flat oval side button has 3 modes.


  • Quick press and release, brings up the Control Center, with the iPhone ping icon.
  • 2 quick press and releases, brings up the Apple Wallet.
  • Press and hold, brings up the Emergency calling display.

Dec 14, 2023 8:58 AM in response to Bonesaustin

Bonesaustin wrote:

i can't find the ping option on my Apple Watch my phone after updating?

Why not? If it's because you no longer know how to access the Control Center, that's easy to remedy. Tap the side button, the flat, oval button next to the Digital Crown. It will bring up the same Control Center you're used to.


If there's some other reason you can't, please explain what it is.

Feb 14, 2024 10:07 AM in response to jerryandjennifer

jerryandjennifer wrote:

Mine just brings up the apps. I can not access control center. Not sure why they would change such a useful feather.😞

Then you are pressing the wrong button, or you are still on watchOS 9


The previous Control Center swipe-up has moved to a quick press and release of the flat oval side button

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that brings up Emergency services and the power off icon.


Control Center should then show you the iPhone ping icon (find my iPhone), Battery percentage, Flashlight, Water Lock, Airplane mode, Alarm silence, Theater mode, and all the other Control Center services.


An alternate way to get some of the Control Center services is:


“Hey Siri, find my iPhone”

“Hey Siri, Flashlight”

“Hey Siri, Battery”

“Hey Siri, Airplane mode”

Getting the press and release timing just right can be an issue. You can make it more reliable by changing:


Settings -> Accessibility -> Side Button Click Speed


“Side Button Click Speed” can adjust the press and release timing, so you get the Control Center display every time. Adjusting The “Side Button Click Speed” is also useful for Apple Pay’s double press and release. There is “Default” (sub second timing of needed), “Slow” (up to a second between press and release), and “Slowest” (up to 2 seconds between press and release). I like the “Slow” setting.


NOTE: Slow and Slowest settings do not mean you have to wait a full second or 2 seconds between press and release. It just means you do not need to be super fast.

Apple Watch -> Settings -> Accessibility -> AssistiveTouch can be used to access things like:


o Control Center

o Apple Pay

o Emergency Services and the Power Off icon (labeled “Hold Side Button”)

o and many other things...


Use AssistiveTouch on Apple Watch - Apple Support


Feb 16, 2024 10:21 AM in response to WendiThomas

WendiThomas wrote:

side button does not work

The previous Control Center swipe-up has moved to a quick press and release of the flat oval side button

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that brings up Emergency services and the power off icon.


Control Center should then show you the iPhone ping icon (find my iPhone), Battery percentage, Flashlight, Water Lock, Airplane mode, Alarm silence, Theater mode, and all the other Control Center services.


An alternate way to get some of the Control Center services is:


"Hey Siri, find my iPhone"

"Hey Siri, Flashlight"

"Hey Siri, Battery"

"Hey Siri, Airplane mode"

Getting the press and release timing just right can be an issue. You can make it more reliable by changing:


Settings -> Accessibility -> Side Button Click Speed


“Side Button Click Speed” can adjust the press and release timing, so you get the Control Center display every time. Adjusting The "Side Button Click Speed" is also useful for Apple Pay’s double press and release. There is “Default” (sub second timing of needed), “Slow” (up to a second between press and release), and “Slowest” (up to 2 seconds between press and release). I like the “Slow” setting.


NOTE: Slow and Slowest settings do not mean you have to wait a full second or 2 seconds between press and release. It just means you do not need to be super fast.

Apple Watch -> Settings -> Accessibility -> AssistiveTouch can be used to access things like:


o Control Center

o Apple Pay

o Emergency Services and the Power Off icon (labeled "Hold Side Button")

o and many other things...


Use AssistiveTouch on Apple Watch - Apple Support



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How to ping iPhone from Apple Watch

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