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How to ping iPhone from Apple Watch

Since updating to iOS 17 I cannot ping my phone using my watch. I used to be able to swipe up or down (I cannot remember) on my watch and there was a phone icon I could use to ping. Now it’s gone. 😢 HELP!




[Re-Titled by Moderator]


iPad, iPadOS 15

Posted on Sep 27, 2023 1:12 PM

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Question marked as Top-ranking reply

Posted on Sep 27, 2023 1:26 PM

Hi AnanceRN,


It sounds like you're on watchOS 10, which has changed how Control Center is opened.


Press the side-button on your Apple Watch to open Control Center and ping your iPhone:


Hope this helps!

161 replies

Dec 22, 2023 3:25 PM in response to JanPuppyLover

JanPuppyLover wrote:

Tap on which button? (after you tap the crown button)

Quick press and release of this button (see picture)

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that will bring up Emergency services


After you bring up Control Center, you can tap the iPhone ping icon. See the above link for the icon pictures so you know which one is the iPhone ping icon.


Settings -> Accessibility -> Side Button Click Speed


can be used to adjust the timing on how fast to press and release to get the correct display. This is very useful getting Apple Pay to reliably come up when you do the double press and release. I like the Slow setting, and my Wife likes the Slowest setting.


Latest watchOS version is 10.2, but this user interface has been available since watchOS 10.0 came out.

Mar 22, 2024 3:47 PM in response to JenW_309

JenW_309 wrote:

…Stop changing and ‘fixing’ things that aren’t broken Apple! It causes more confusion using your devices than anything else.

Apple does not read this user-to-user technical support forum for feedback.


But you can send Apple feedback via:

Feedback - Watch - Apple


If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.


May 18, 2024 7:16 AM in response to MJfitness

MJfitness wrote:

Everything about this update made the watch worse. I have to jump through hoops just to find out where the watch battery life is at.

Pressing a button is a HOOP? What world are you living in? It is one movement of a finger. Just as swiping up was one movement of a finger.


I don’t understand why Apple decided to update and make it worse but I think anyone with a watch agrees that they should change it back. I also can’t ping my phone and the instructions on how to do it with the new update do not work at all. This update was a major downgrade. I was going to buy a new Apple Watch soon but might just switch back to Fitbit now

No, this was a HUGE improvement in the usability of the watch. With the old, bad implementation you could only open the control center to check the battery, or find your phone by FIRST making sure a watch face was displayed, then swiping up from the bottom of the screen, carefully avoiding any Complications on the bottom corners of the screen (or you would get the weather or your calendar instead).


By moving that function to the oblong button on the side of the watch you open the control center by just a quick press on that button. You don’t have to exit the music control app, or the workout app, or any other app on the screen to go back to the watch face screen, swipe up, see what you need, then somehow navigate back to the app you were using.

Nov 28, 2023 8:14 PM in response to kahraman666

kahraman666 wrote:

I Dont like these kind of changes 🥸
i am an oldman.

Tell Apple via

https://www.apple.com/feedback/watch


If enough users send feedback, then it is more likely a decision maker will see it.


The reality is that the only change people really like, is the change they initiate, not the change forced on them.


And yes, I'm an old computer geek myself.

Jan 30, 2024 6:56 AM in response to CSMillerKY

CSMillerKY wrote:

Another annoying apple “update” that only makes things more complicated and unuser friendly.

Apple does not read this user-to-user technical support forum for feedback.


But you can send Apple feedback via:

Feedback - Watch - Apple


If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.


May 6, 2024 3:08 PM in response to IdrisSeabright

IdrisSeabright wrote:
BobHarris wrote:
Read the following link:
How to ping iPhone from Apple Watch - Apple Community
Isn't that a link to this same thread? ;-) Of course, all the information is here in this thread!

It is a link to a specific reply in this thread. Namely one of my replies with all those nice details, that if I repost all those nice details as a new reply, someone reports it and my new reply gets deleted and I receive one of those you were a bad boy emails from a moderator, with threats that if I keep this up, I will be band 😩


Except as you and I know, the users posting a "Me Too" kind of reply did not bother to actually read any of the previous replies, so they never saw my post with all those nice details (or a dozen other posts with the correct answer), and since I cannot post the details again, so that the latest user(s) gets it as an email, they will go away not knowing there is an easy solution.


You click on the link icon 🔗 next to the info ① (pretend there is an i in the circle) icon, and it takes you to the reply but with a URL that is linked to that reply, so I can post the URL and that will take the user to my previous reply.

Mar 12, 2024 6:32 AM in response to Michlrlc09

Michlrlc09 wrote:

tapping oval button does nothing for me just asks for pin and takes me to main screen. Why did they change something that was perfect the way it was!!

Then something is very different about your watch. What is the model, and which version of watchOS are you running? Do you have wrist detection enabled?


The functions of the side button (flat oval) are as follows:

  1. Tap once: Control Center
  2. Tap twice: Wallet
  3. Press and hold: Power off/emergency functions.



Mar 12, 2024 6:37 AM in response to Michlrlc09

Michlrlc09 wrote:

tapping oval button does nothing for me just asks for pin and takes me to main screen. Why did they change something that was perfect the way it was!!

What you described sounds like a totally different issue having to do with unlocking your Apple Watch.


Since this thread is already 9 pages long, I suggest you start a new post/thread to diagnose why you are being prompted for you pin over and over.


Discussing your pin issue here would just make a bigger confusing mess in an already messy thread.

Mar 22, 2024 2:57 PM in response to AnanceRN

My biggest issue with this is WHY CHANGE the way Control Centre is accessed in the first place!!??


I didn’t even know it was called Control Centre, I just knew where to go to Ping my phone and then all of a sudden it was gone.


Stop changing and ‘fixing’ things that aren’t broken Apple! It causes more confusion using your devices than anything else.

How to ping iPhone from Apple Watch

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