Problems with Apple Watch after updating to watchOS 10.0.1

Since updating, I've lost a bundle of functions such as waterproofing, silence, 'where is my phone', wifi on/off, battery charge. I've chatted with Apple who had no answers and the chat after an hour of going in circles dropped out. I am very unhappy with this update, it has complicated my watch and I can't revert.


has anyone else had this problem? I use to be able to click on the watchface, swipe down and there they all were. Now I just get the weather (which I already get on the face, so it's not exactly a great update but an annoying duplication.)

And I can't waterproof my watch anymore.

Any solutions? Anyone?


[Re-Titled by Moderator]

Apple Watch SE, watchOS 10

Posted on Sep 28, 2023 3:37 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2023 3:21 PM

Use Control Center on Apple Watch explains "Control Center gives you an easy way to check your battery, silence your watch, choose a Focus, turn your Apple Watch into a flashlight, put your Apple Watch in Airplane Mode, turn on theater mode, and more."

Open or close Control Center

  • Open Control Center: Press the side button once.
  • Close Control Center: With Control Center open, turn your wrist away from you or press the side button again.


202 replies

Feb 8, 2024 11:07 AM in response to MG640

MG640 wrote:

I have the same issues. Why was the feature to swipe on the watch between watch faces removed?

You have had the option to return it to the way it used to swipe for weeks. On the Watch, go to Settings>Clock>Swipe to Switch Watch Face and turn it on.

Why is it now harder to access controls? Can the old features please be reinstated?

It's the same number of steps to access the Control Center. You now tap the side button instead of swiping up. The advantage to this is that you can access it from any screen, not just the watch face.

Feb 8, 2024 3:04 PM in response to MG640

MG640 wrote:

I have the same issues. Why was the feature to swipe on the watch between watch faces removed? Why is it now harder to access controls? Can the old features please be reinstated?

The previous Control Center swipe-up has moved to a quick press and release of the flat oval side button

Use Control Center on Apple Watch - Apple Support


DO NOT hold the button, as that brings up Emergency services and the power off icon.


Control Center should then show you the iPhone ping icon (find my iPhone), Battery percentage, Flashlight, Water Lock, Airplane mode, Alarm silence, Theater mode, and all the other Control Center services.


An alternate way to get some of the Control Center services is:


"Hey Siri, find my iPhone"

"Hey Siri, Flashlight"

"Hey Siri, Battery"

"Hey Siri, Airplane mode"

Getting the press and release timing just right can be an issue. You can make it more reliable by changing:


Settings -> Accessibility -> Side Button Click Speed


“Side Button Click Speed” can adjust the press and release timing, so you get the Control Center display every time. Adjusting The "Side Button Click Speed" is also useful for Apple Pay’s double press and release. There is “Default” (sub second timing of needed), “Slow” (up to a second between press and release), and “Slowest” (up to 2 seconds between press and release). I like the “Slow” setting.


NOTE: Slow and Slowest settings do not mean you have to wait a full second or 2 seconds between press and release. It just means you do not need to be super fast.


Apple Watch -> Settings -> Accessibility -> AssistiveTouch can be used to access things like:


o Control Center

o Apple Pay

o Emergency Services and the Power Off icon (labeled "Hold Side Button")

o and many other things...


Use AssistiveTouch on Apple Watch - Apple Support



Apple does not read this user-to-user technical support forum for feedback.


But you can send Apple feedback via:

Feedback - Watch - Apple


If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.


Dec 25, 2023 5:43 AM in response to Dory7

Dory7 wrote:

It’s a prime example of if it ain’t broke…
the update is useless as I can’t access my battery or silence or waterproof my watch as easily as before.

Tell Apple. Provide supporting information why the flat oval side button makes it more difficult for you to bring up Control Center vs a swipe up.


Feedback - Watch - Apple


If the quick press and release timing is an issue, the adjust Settings -> Accessibility -> Side Button Click Speed, from “Default” to either “Slow” or “Slowest”. This option make bringing up Control Center (single press and release), Apple Pay (double press and release release) or Emergency Services (press and hold) much more reliable for users that do not have the twitch reflexes of a sprinter 🏃‍♂️

Oct 29, 2023 9:38 AM in response to Litzz11

Litzz11 wrote:

Well thank you for posting this, I had the same frustration and just learned about the existence of the "Control Center" which contains all of my controls that I've been looking for. I don't know about anyone else but I absolutely HATE this change. It's so much easier to swipe on the screen than hunt around for a button. Maybe the next version will bring it back. I have zero use for the new screen.

You should let Apple know what you'd like to see here:


Product Feedback - Apple

Nov 29, 2023 7:17 AM in response to KathyM73

KathyM73 wrote:

OMG! This update is AWFUL!!! I'm wasting my entire morning trying to figure out how to get basic things to work. I hate the way the buttons have changed. There should be an option to go back to the original way, but I can't find it. The weather isn't working at all. Someone fix this mess!!!!!

OMG!!!!! No, you can't downgrade the device. You cannot go back to the way it was before. You can, however, take a deep breath, read this thread and others which explain the changes. It's hard to learn new things when you're upset but you can get used to the changes.


Tap the Digital Crown twice: Recent apps

Tap the side button: Control Center

Swipe up from the bottom of the screen: Smart Stack



Product Feedback - Apple

Apple Watch User Guide - Apple Support


Oct 28, 2023 8:28 PM in response to wilhelmina35

Well thank you for posting this, I had the same frustration and just learned about the existence of the "Control Center" which contains all of my controls that I've been looking for. I don't know about anyone else but I absolutely HATE this change. It's so much easier to swipe on the screen than hunt around for a button. Maybe the next version will bring it back. I have zero use for the new screen.

Nov 28, 2023 9:25 PM in response to Muskie69

Muskie69 wrote:

Not everyone has the ability to press the inset under the crown to reveal the control center. And where is the timeline on heart rate?
So much frustration with this upgrade or perhaps “downgrade.”

Downgrade is not really on option, and it would be short lived, as eventually watchOS 9 would no longer be able to pair with newer iPhones and iPhone iOS versions.


But you can tell Apple via

https://www.apple.com/feedback/watch


The more feedback Apple gets, the more likely a decision maker will see it and take action.

Nov 3, 2023 8:26 AM in response to MrsRossi2021

MrsRossi2021 wrote:

My battery was impacted by the update. My battery doesn’t last longer than an hour and before the update it was lasting all day plus into the evening.

I do not doubt that you're having a problem with your battery. What has yet to be determined is why. Do yo have an app called "MobyFace" on your watch? If so, remove it. For many people, that has resolved the issue. If it doesn't, there remains the possibility that there is another third-party app causing this problem that hasn't been identified yet. Remove all third-party apps from your watch and see what happens. If the problem goes away, you can start adding the third party apps back one or two at at time. If the problem recurs, you'll be able to identify which app cause the problem.


Also, try unpairing and re-pairing the watch.

Nov 3, 2023 3:00 PM in response to Abfabginri

Abfabginri wrote:

After the update my brand new Series 9 would drain from 100% power in less than 4 hours. After 3 phone sessions with Apple support I tried a suggestion I saw on here. I deleted all third party apps on my watch, especially Moby Face. Completely solved the problem. It’s worth a try…

You can probably add your other third-party apps back. It's certainly not all of them causing a problem. MobyFace is a known culprit, of course, and there may be others. Try adding a couple back at a time and seeing what happens.

Dec 13, 2023 8:06 AM in response to juliagagne

juliagagne wrote:

Very unhappy. Want to go back. Lost especially easy battery check and find my phone. Both used multiple times daily. Please let me go back!!! I experience NO improvements.

Apple doesn't read here for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


Meanwhile, you can still access the battery level and the finding your phone by tapping on the side button. It's the flat oval button next to the Digital Crown.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problems with Apple Watch after updating to watchOS 10.0.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.