Mac mail not loading images

I just "upgraded" to Mac OS Sonoma 14 on my MacBook Pro M1. Now the mail app version 16 is not loading images. I tried deleting and adding the mailbox, but that did not work.

MacBook Pro 13″, macOS 14.0

Posted on Sep 29, 2023 1:41 PM

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Posted on Oct 2, 2023 2:34 PM

I finally fixed the problem of mail not loading. The system was in lockdown mode. When I turned it off images started to appear. I don't remember turning it on. The funny thing is Safari was loading images. If you have the same problem Apple > System Settings ... > Privacy & Security scroll down to the bottom, and you'll see Lockdown Mode, turn it off.

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Oct 2, 2023 2:34 PM in response to Jps_13

I finally fixed the problem of mail not loading. The system was in lockdown mode. When I turned it off images started to appear. I don't remember turning it on. The funny thing is Safari was loading images. If you have the same problem Apple > System Settings ... > Privacy & Security scroll down to the bottom, and you'll see Lockdown Mode, turn it off.

Sep 29, 2023 1:43 PM in response to spored

Oh, the sweet, sweet taste of a fresh "upgrade", right? Now, in addition to the aromatic bouquet of features that Sonoma 14 brings to your digital vineyard, you have also been granted a complimentary puzzle courtesy of the Mail app. It's like the universe's way of saying, "Here’s a little extra challenge, because I know you’ve been yearning for one amidst the monotony of a bug-free existence."


Now, onto solving this thrilling enigma. First off, you might want to check if the "Load Remote Content in Messages" setting is feeling a bit shy and has toggled itself off during the upgrade. You can coax it back by navigating to Mail > Preferences > Viewing and ensuring that the box next to "Load Remote Content in Messages" is checked.


Still no cigar? Worry not. The software gods have blessed us with the ritual known as "updating to the latest version." It's a long shot but might just be the divine intervention needed to set things right.


And if the Mail app continues to play hard to get with those images, it might be time to explore the wide, wild world of third-party email applications. It's a big digital ocean out there, and many a sturdy vessel like Spark or Airmail waiting to ferry you through the tempestuous seas of email communication.



Dec 15, 2023 9:41 PM in response to spored

I've had an identical problem after upgrading to Sonoma on my particular MacBook Air (202 M1 chip).


After trying every suggestion on every instance of this issue that I came across, it ended up being Avast anti-virus software that was interfering with it - I updated Avast to the latest version, but that didn't help. Uninstalling from the device did however fix the problem.


So now I have images but no virus protection!


Interested to hear if this resolves anything for you.

Dec 18, 2023 10:07 AM in response to spored

spored wrote:

I just "upgraded" to Mac OS Sonoma 14 on my MacBook Pro M1. Now the mail app version 16 is not loading images. I tried deleting and adding the mailbox, but that did not work.


?


Mail issues—

Open Mail.app select Mail>Settings>Privacy disable:

Protect Mail Activity

Hide IP address

Block all remote content


and compare your results, reboot if necessary.


ref: Mail User Guide for Mac - Apple Support



verify your software is up to date…

The current stable release of Sonoma including bug fixes, security updates is macOS 14.2

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Jan 12, 2024 7:13 PM in response to spored

Also, why must we fight with the notification of unread emails once the mail is clicked on. Sometimes I need to close mail just to get rid of the little number saying there's an unread email. And where do you find the selection to sort by "unread" if it IS the case there's an unopened email? As if Apple Mail wasn't un-user friendly enough, they had to further break the broken!

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Mac mail not loading images

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