The phone will not power on it has a new battery. It was working fine one day then it wouldn't hold a charge so I had a new battery put in. But now it won't come on at all.
iPhone 12
Hopefully, the battery service was performed by an Apple authorized shop. You can confirm by looking for the name of the shop that you used using the link just below:
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link above.
Hopefully, the battery service was performed by an Apple authorized shop. You can confirm by looking for the name of the shop that you used using the link just below:
Perform a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation.....or.....
2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link above.
Who replaced the battery? If an iFixit kind of place, they don't have access to authentic Apple parts, so they may have messed something up. Take it back to them.
ONLY Apple or an actual Apple Authorized Service Provider can put an authentic Apple Battery in your iPhone.
The phone won't turn on so I can't get the id for the phone and i don't have the box
