USB C on iPhone 15 not working

I bought my iPhone 15 a couple of weeks ago, I am able to use the genuine apple charger to charge my phone, but when I stay over at my bf s house and use his third party usb c charging chords it doesn’t work. I tried like 3 third party chords and nothing worked. I updated to the newest iOS, I also turned my phone off, factory reset, nothing worked. It feels like my phone is the only one with this problem—am I doomed to be stuck with genuine iPhone chargers ?? Anyway to fix this issue?

[Edited by Moderator]

iPhone 11 Pro Max, iOS 16

Posted on Oct 1, 2023 2:36 AM

Top-ranking reply

Branta_uk

Level 7

32,892 points

Posted on Oct 1, 2023 2:47 AM

If your iPhone charges correctly with the original Apple adaptor and charging cable there is no fault in the iPhone. The problem you describe is likely to be defective or cheap uncertified cables and no-name power adaptors which do not comply with the recognised standards. There is a lot of counterfeit and non-compliant junk out there which looks good and is cheap, but it is not all it pretends to be. Some of it just won't work, other may even be dangerous if it connects to mains power.

I am pretty sure you will find your iPhone will charge if you try accessories from well known and reputable third parties. My list is not exclusive, but you have a good chance with products from suppliers like Mopie or Belkin, and anything branded by well known phone manufacturers who are using USB-C.

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118 replies

DatBuzz

Level 1

4 points

Jan 8, 2024 6:30 PM in response to Skyykid

What worked?

keen112

Level 1

8 points

Jan 11, 2024 2:10 AM in response to Schnappschuss

Tried this. Doesn’t work for me

wavy130

Level 1

8 points

Jan 24, 2024 10:38 PM in response to techrookie2000

have the same issue since the iOS 17.3 Update yesterday on my iPhone 15 Pro Max.

USB-A To USB-C is working

USB-C to USB-C is not

Wireless Charging is working

Jan 25, 2024 10:24 PM in response to Fernsebastian

Has your wife found a solution?

Dennyj56

Level 1

8 points

Feb 14, 2024 8:33 PM in response to Schnappschuss

The restart was solution for my cable . It is now charging from my Mac. Thank you.

Garry000

Level 1

8 points

Mar 3, 2024 1:49 AM in response to techrookie2000

I having issue with i phone charger cable unable to connect to apple 15pro last two hours before is good

Darogaji

Level 1

8 points

Apr 4, 2024 7:34 PM in response to techrookie2000

Charging issue

my brand new i phone 15 charger is not working

mavis269

Level 1

12 points

Apr 26, 2024 7:16 PM in response to techrookie2000

My MacBook and iphone15 cannot be charged anymore and showing Thunderbolt Accessories are not supported. I tried with 3 different cables. Is my Mac problem or iPhone?

May 1, 2024 1:30 AM in response to Leithal94

Lol, actually good old reset does help! But I agree with others, that's not what we expect from a $800 device in 2024.

Bogart81

Level 1

8 points

May 4, 2024 8:47 PM in response to Leithal94

Turning off for a moment and turning back on worked for me! Thanks for the idea!!

DrJim48

Level 1

8 points

May 4, 2024 9:21 PM in response to Schnappschuss

Thanks. This worked for me. It also allowed headphones plugged into USB to work.

May 6, 2024 11:29 AM in response to mogstermc

Having the exact same issue!! Just now started happening to my phone, usbc to usbc cords are not charging my phone.

Oct 18, 2023 7:07 PM in response to Rieppi

In case of cable, not just usb, but hdmi, displayport etc., quality does matter. Many cables don't really comply with industry standards. I have been using quality 3.1 gen 1 and 3.1 gen 2 cables(Done tests by myself using data transfer over NVME SSDs) from all sorts of 3rd party brands without issues as long as the data transfer speed is fast and consistent. Consistent high data transfer speed is a true indicator of the cable quality.

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USB C on iPhone 15 not working