Apple Pay on Apple Watch Ultra 2 not working while Hand Gestures are enabled with Assistive Touch - Watch OS 10

Im having same issue, no tap to pay after hand gestures was turned on. I did turn off ‘confirm with assistive touch’ and assitive touch in general. Still will not work even after a restart. To be clear, i double tap and my card pops up. But it doesnt actually interact with the card reader anymore.

It works if you turn off the "Enable Confirm with AssistiveTouch" in the watch. Settings -> Accessibillity -> AssistiveTouch -> Enable Confirm with AssistiveTouch

After you turn off “Confirm with Assistive Touch” power down you Apple Watch Ultra and restart. Wait till cards are updated and Walla! You are good to go. I had the same issue and even after turning off “Confirm with Assistive Touch” it still did not work. I powered down the Watch and restart and it was good as new.

I finally figured it out for me. If im on the watch app on my phone if i turn off assistive touch it will automatically turn it back on a few seconds later. I have to go to the settings app on my watch itself THEN turn off everything under assistive touch. Now that double tap launched, that is working as it should and so is apply pay now too.

This is also happening with my Ultra 2. I disable "Enable Confirmation with AssistiveTouch" and it turns on by itself. I can't pay anything with my watch.

I just wrote a report about the problem at www.apple.com/feedback

This has nothing to do with gestures. Your watch is less than a year old and under warranty. You can try a forced restart and if that doesn’t resolve the issue please call Apple Care at 1-800-MY-APPLE

Apple Watch stuck on logo - Apple Support

Are you now able to use Apple Pay and Assistive Touch hand gestures? Every time I reset me watch and turn assistive touch back on the Apple Pay stops working.

Simple to fix just keep you watch passcode on and card will work.

it is a security feature if passcode is off then card want work.

hope that help

I have the same problem after I test the hand gestures but I think it change the settings "Enable Confirm with AssistiveTouch".

Accessibillity -> AssistiveTouch -> Enable Confirm with AssistiveTouch

Is that set for you? If set try to disable the settings...

I have not test yet...

Turned off assistiveTouch and no luck so far. Interestingly, I turned off AssistiveTouch and tried to turn off Enable Confirm with AssistiveTouch and it turns off and then automatically turns back on!

I am having same issue. No matter what I do, Enable confirm with Assistive touch keeps on turning back on automatically. Very frustrating. And i can’t use my Apple Pay on my watch. Which is something i use all of the time. Ughhhh

Have you updated both your iPhone and Ultra to latest OS? If not, that may be the fix. If you have updated and the issue persists, please unpair your iPhone and Ultra, restart each device, then pair them again.

Thanks Jr4220, I was following all of the “turn off” advise to no avail. I followed your advice and powered down. My watch came up I received a “updating card” message.

When my card came up it had the “Hold near Reader” above the card. Thanks again

So I still have my old watch (think it’s a 7 or 8) and added the ultra 2. My ultra 2 went crazy last weekend started a workout, could t stop it and timed itself out until it ran out of battery. Now my Apple Pay isn’t working. Old watch is not effected.

Hello all,

the watch gat a passcode like the iPhone to unlock it and if you switch off passcode options then you can’t use Apple Pay on watches so yo I need to keep the fonction enable and then set up card and you good to go.

try and let me know