Backspace Not Working - iCloud Web

Backspace key doesn't seem to work while editing events in the calendar. Using Mozilla Firefox 117.0.1. All other keys seem to be working fine.

Posted on Oct 4, 2023 7:51 PM

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26 replies

Nov 5, 2023 11:58 PM in response to init00

Dear All,

I do have the same issue. Backspace is not working in Firefox and this is annoying. Backspace does work in Chrome.

Using Safari is for me and for most of us for sure not an option, because there is no version of Safari for Linux or Windows. I am pretty sure that everybody who is using the webversion of iCloud is not working on an apple device.

Best regards

Nov 22, 2023 9:14 AM in response to init00

The exact same thing is happening to me. I use iCloud calendar on a Windows laptop in Firefox, and the backspace was working perfectly fine until the update roughly 2 months ago. It is extremely frustrating that Apple is passing off this issue to Firefox... It isn't Firefox's problem. Also, for me, when creating a new event, pressing enter no longer works to create the event. It just deletes the event. I have to manually click on 'Add'. This is another thing that changed with the new iCloud update. I use my calendar on a daily basis, and asking that Apple fixes these problems so that their program actually works efficiently shouldn't be that much to ask for.

Oct 15, 2023 8:07 PM in response to Lager1

Thanks for Chiming in Lager1.


This has to be one of the worst customer support responses I've ever seen. You basically told us to go eff ourselves. Do actually you think Mozilla would even entertain trying to fix the issue on there end? The problem started happening when Apple updated the web based calendar app, making it Apples responsibility to resolve. The issue is not minor and should be an easy fix. Please fix this, I pay for iCloud and expect nothing less then a perfectly polished experience from Apple. If I wanted Jankey ****, I would go to google.


Cheers

Dec 14, 2023 2:07 PM in response to init00

Backspace worked fine with iCloud/Firefox until the iCloud for Windows upgrade. After the iCloud upgrade the backspace key stopped working. It seems fairly obvious that the upgrade to iCloud caused the problem.

But regardless of whose fault it is or who caused it, it would really be nice if Apple acted like an adult and addressed the problem that now affects MILLIONS of users rather than blaming someone else and ignoring those MILLIONS of users.

Jan 15, 2024 3:18 AM in response to Lager1

This makes no sense at all. Why is this website filled with "specialists" running damage control instead of working to solve issues. It's insanely frustrating.


What is your proposed "problem" with Firefox when no other web software other than iCloud has this issue? iCloud itself did not have this issue before the update. Worse still, why would ANYBODY be using iCloud web on Safari? If we had access to our Apple devices we obviously would not need the web app.


This issue has been ongoing for months now. Does Apple even have a quality control team here?

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Backspace Not Working - iCloud Web

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