How to fix Call Log Sharing issue after updating iPhones to iOS 17.0.2

After me and my husband updated our iPhones 17.0.2. We are now sharing call logs again I don’t know how to make it stop because before I just adjusted the call settings to where it was only coming to my number. Please make it stop.


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Posted on Oct 5, 2023 5:54 AM

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Posted on Oct 6, 2023 5:26 PM

Hello Kyjrod,


If your call logs are showing up on someone else's device the root cause would be that you and the other person are currently logged into the same Apple ID account on the devices. An Apple ID account should never be shared with someone else. It is highly recommended that whoever the account doesn't belong to signs out of it and into their own account on their device.


Sign out of iCloud on your iPhone, iPad, Apple TV, or Mac

Sign in with your Apple ID


With that being said, to stop the call logs from syncing you'll want to go to Settings > Phone and turn off the Calls on Other Devices option. Then go to Settings > name at the top > iCloud, and turn off the iCloud Drive option.


Cheers!



26 replies

Feb 3, 2024 12:22 PM in response to KiltedTim

There seems to be two camps on this issue. Those who have become used to it working as it did for 15+ years where call logs were not shared across the same AppleID and those who say it's changed and get over it.

My two cents is to give users the option to do either one by under settings somewhere (phone?). The role of technology is not to make life more difficult, but rather to make it easier..... Apple are you listening.

Apr 13, 2024 8:34 AM in response to Atulbansal

Correct. I have one iphone for business purposes and one for personal use. They are both mine so I cant have two ids. I have two to separate business from personal calls. The call history causes me to call wrong people due to this awful problem. Spent hours with apple techs who were convinced they could change settings to fix this… to no avail. If you find the solution, please share it with me!

Apr 14, 2024 9:25 PM in response to Jimmyjoster

Jimmyjoster wrote:

I own my business. Too many wrong assumptions. In my case, apple does not allow two accounts for one person.

Yes, they do. You just need to use a different email address.


I own both phones. It is NOT possible to have separate ids.

Again, it most certainly is possible. Lots of people do it.

Apple tech support spent two hours trying to help with settings to overcome this problem. Why would they work so hard if they could just say “get another id”?

As no one here was part of that troubleshooting call, it would be impossible for us to say.

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How to fix Call Log Sharing issue after updating iPhones to iOS 17.0.2

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