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iPhone 15 Pro overheating

Recently app purchased iPhone 15 Pro I am using charger and cable of iPhone I am feeling more heat while charging the mobile and also playing games to play in Android the phone was not heating that much.

iPhone 15 Pro, iOS 17

Posted on Oct 5, 2023 7:51 PM

Question marked as Top-ranking reply

Posted on Apr 5, 2024 7:50 AM

Let’s define “overheating”. If an iPhone overheats it shuts down so it can’t be used, and displays a message saying it must cool down before it can be turned on, and it will probably be unusable for an hour or so. If you are seeing this it is a hardware problem and you should contact Apple support: 


Note that both of the above have options to receive a callback or chat



If you are not seeing this your phone has not overheated. However, if you fast charge your phone may pause charging at 80% and display a message saying that charging has paused, and will resume when the phone cools down. This is NOT overheating, and is normal when fast charging. It also won’t prevent you from using any app you have on your phone.


Also, some apps that use a lot of energy or that use cellular data rather than Wi-Fi can cause the phone to run warmer.

185 replies

Oct 8, 2023 7:29 AM in response to Moulaiphon

I just bought my iPhone 15 Pro Max a few days ago, barely have any apps on it, and downloaded the new software as suggested. It has still overheated every single day at the end of the day. Has anyone tried bringing back to Apple at Genius Bar and has Apple done anything about this?? It seems like I just bought a defective product!! None of all the iPhones I’ve purchased in the past have overheated like this!!

Oct 14, 2023 7:05 PM in response to Mandierose23

All my settings are the same as yours - locations, notifications, etc. - besides normal use (calling and texting) I use the phone for social media, YouTube, and games. I had a 13 Pro Max before this and my device never got hot. As soon as I switched, the device overheated. It’s not individual users, it’s the phone and the software.

Oct 15, 2023 4:02 PM in response to Moulaiphon

Bought my iphone 15 pro a few days back and while transferring data from my 14 pro to my 15 pro, the 15 pro got really heated but it was still on ios 17. But even after updating to ios17.0.3 the overheating issue has not been resolved. My 15 pro gets really heated while charging and also while using camera to make videos or taking pictures. So far not impressed with this phone and really miss my 14 pro. Hope this issue gets better in the future.

Nov 6, 2023 11:32 AM in response to Moulaiphon

I have been using iPhone 15 pro almost about a month now and even after the update I’m still experiencing overheating when first started charging the phone and also FaceTime’ing or maybe taking multiple pictures, recording videos etc.. These are basic features of the phone and it should not cause overheating up to 110F(sometimes more). Took it to genius bar and they run a “test” by not even connecting the phone to any device and they supposedly didn’t find any issue and suggested that I can return the phone… Apple admit you f’d up and recall the phones.

Dec 8, 2023 5:29 PM in response to Moulaiphon

Apple had the audacity to call me back after an hour and a half of discussing to tell me that this was normal. (obviously did not accept that answer and had them schedule me to have it checked out at Apple Store) I have a brand new one day old from December 7 iPhone 15 Pro 256 GB. (On iOS 17.1.2) Phone gets piping hot when plugged into Apple OEM cable charger. Seems to be fine with wireless charge. This is bad.

Dec 15, 2023 9:38 AM in response to Moulaiphon

Been into two different Apple stores in UK and was considering 15 pro but couldn't decide whether to get the Max so had tried both phones in the hand. In the end I walked away from the purchase as twice in a week I've picked up a 15 pro and it's not just been warm, it was hot. Checked the iOS version and both were surprisingly on 17.2. Not only were they hot but two had frozen screen. I pointed it out to the Apple store employee and his reply was, "these demo versions tend to be unreliable". Basically a phone running hot will degrade the battery in no time. I'm considering the 14 pro as it just feels like something is not right with the 15. I'm sure many people have a great experience and earlier updates did in the main solve the overheating issue that was widely reported, but not in all cases.

Jan 22, 2024 6:50 PM in response to Moulaiphon

I got replacement of iPhone 15 pro max and still heats up. The store told me they done everything they could.. I was told to call 1800 Apple to get logs for the engineers. They sent the logs to them. The engineers.

said they feel nothing is wrong with the phone. I told them I am not the only one having this issue. I wrote a letter to the ceo office about this. I haven’t Heard back from them. I need more people to let Apple know about this.

Feb 5, 2024 3:12 AM in response to Moulaiphon

Apple not going do nothing about it. They took logs from my phone and they see nothing wrong. The energies said if phone give warning or shutdown. It’s normal it warm up. Then I wrote to the celo office about this. Here is their respond to me.


Thank you for your recent correspondence to Apple. Due to the nature and complexity of technical issues, Apple does not offer product replacement assistance through written correspondence.


We regret that you have experienced issues with your iPhone 15 Pro Max. Although we are committed to providing the best experience to our customers, Apple does not warrant that the operation of the product will be uninterrupted or error-free. Apple may request that you replace defective parts with new or refurbished parts that Apple provides in fulfillment of its warranty obligation.


More people need to tell Apple how upset they are about iPhone 15.

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iPhone 15 Pro overheating

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