“No Voicemail” after iOS 17 Update

If you lost voicemail on your Iphone after updating iOS, simply reset network settings.

I understand your frustration. But let me see if I can provide some help. First off, understand that voicemail is a carrier feature and the voicemail exists on their server. Even when you get your voicemail, it does not download a file to your phone. You need to ensure that you make a total backup before you ever do an iOS update. That is just a common thing to do when it comes to software. There is no guarantee that the voicemail will still exist on the carrier's server if you attempt to get it again. If the voicemail disappears from the phone, then with a backup, you should be able to restore to that backup and recover the voicemail.

The next thing to do with voicemail you wish to save for posterity, is to save it to files. You can do this by opening the voicemail, then tap on the square with the upward arrow on it. Scroll down and you will see Save to Files as a choice. Tap on that and you will be taken to the Files app and you have the ability to name the file, using something that will remind you what the file is. It will save it as a voice memo. After you have named it, tap on Save in the upper right corner, then close the Voicemail page. Then you can go to the Files app on the phone and you will find the file there. You can open it and listen to it as you wish.

I hope this helps you in the future, but if you did not create a backup and your carrier says they no longer have the voicemail on their server, then there is no way to recover old ones.

Personal hot spot missing is new. I’d download 17.4 again from iTunes. Voicemail has been messed up since iOS 17, looks like 17.4 did it too. I fixed mine by going to phone setting, turn off live voice mail. If you look at greeting you have two options

I'm sorry, I wasn't replying to your post. It seemed to me that your issue was corrected. I'm sorry, but if you are still experiencing voicemail issues, like I said earlier, your carrier is responsible for voicemail. They will need to troubleshoot it.

mdm_95 wrote:

IS apple planning on doing anything about this? I am utterly devastated that all my voicemails from the last 5 years are lost!! Like so many of you, when I updated to IOS 7.4 they disappeared. I was saving voicemails from both my parents who are gone now!! This is terrible. Nothing that is suggested here has worked. PLEASE help -- apple please fix this!!! if you are on this thread and your emailed returned please tell me how you did it. I have tried everything. Is apple planning on doing anything to help??

You would have to ask Apple, by clicking on the Support link at the top or bottom of this page. You posted in a user-to-user forum with minimal Apple participation.

And did you log in to your carrier’s email server to see if they still have the messages? If they are on then carrier’s server then it is just a syncing problem, that should be resolvable.

No, I actually updated mines today to the iOS 17 the same thing happened. I really had important voicemails and all disappeared. I gave them a call. They said it was a glitch. They opened up a case to get it fixed but if anyone has any updates if it gets fixed please let us know. This is ridiculous.

I’ve see one post that said it came back automatically a few days later, and another one who had success calling their number from another phone and leaving a voicemail for themselves.

Similar, but not identical. No more audio on “answering machine” messages; like the audio has been erased. The display goes through the motions, but no audio. The last message received, after update, has a text transcription, but no audio.

I did this. I also called into my voicemail by calling my own phone number which I guess I somehow never thought of-put in passcode and some of my savedvoicemails were there fortunately two of them from my dad, but a few other sentimental ones were gone,and I’m assuming based on the earlier post, there’s no way to get them. I’ve never backed up voicemail to a file in the history of owning a cell phone.

The same thing happened to me. I have voicemails from my mom that she passed away and I have a lot of voicemails from back in 2013. I spoke to Apple yesterday they are aware of this issue. They opened up a case to get this glitch fixed.

I honestly think everyone needs to call Apple and let them know, I really called Apple and the tech support said yes a lot of people are having this problem and they opened up a case, they said that engineers are working on this to get this fixed so let’s see

You should save the important ones to something less fragile than the voicemail app. Click on a voicemail, then the Share icon (the square with an up arrow) and save it to Files, or email or text it to yourself.

Same thing happened to me today I upgraded my IOS to 17 all my voicemails all gone even deleted one I called apple they opened up a ticket to get this fixed!!! They said it’s a glitch I also have ATT

I have 13 mini and same issues exactly. Red dot no number. Sometimes the voicemails are there sometimes not. Doesn’t always require a hard reset or restart. Sometimes I look and they aren’t there and I’ll go back in a few minutes and they are. I’ve been missing calls for awhile but Genius Bar says my phone is perfectly fine. So frustrating.

same it doesn’t always come back, even when I shut down the phone. I know that I’ve received voicemails because I can see the number. I’ve tried to Google and troubleshoot with no luck. I hope Apple takes care of this.