SG*OriginalPlus subscription charge? - Apple Pay Wallet

The same happened to me, they took £0.50 from my account and then reversed it on 25th October, and on 1st November the took £29.99. I was furious because there is no way of communicating with these people. So I called my bank and and they said they couldn’t reverse that transaction but they could stop future attempted transactions.

márk244 wrote:

I am getting Charged £24.99 for no reason from Sg Originals on my bank and if don’t know why can Somone help me out please.

Please read the thread you replied to. It explains what you need to do.

You need to cancel the subscription directly with SG Originals Website or contact your bank to block the charge.

Apple has nothing to do with this.

Me again, my bank rang me today just before I could ring them to say TrustPilot have an enormous number of critical posts about this sharp practice company My bank unformed me they will investigate further and in the meantime refunded me the £29,99 today Can’t fault the Co-op Bank Let’s hope they all manage to sort out this awful company (scammers I’m sure) It seems to have affected a lot of people

As someone has said, the complaints have been growing, not only in the Apple Community site, but Google, and TrustPilot all have complaints about this firm My bank the Co-op have been great and refunded me straight away, when they realised what was happening

I think this is a lesson to be vigilant and check the details before clicking on links and, furthermore, checking the amount being charged in Apple Wallet before accepting.

Contact the bank or financial institution to cancel further payments. They may cancel the card and send you a new one.

It looks like OriginalPlus changed their name to innovasupport in December, 2023. We found charges for OriginalPlus starting when we were on a trip to Ireland in September 2023. Another charge in October 2023, and then the charges changed to innovasupport starting December 2023. We still can't figure out how they started charging our Apple Card in September, 2023.

We've disputed the charges, but Goldman Sachs denied the dispute, saying "We reviewed available information which confirms that you authorized the purchase with the merchant." But the Apple Card phone support says we can not get any documentation for the supposed authorization. We still don't know what this is even for!

(Adding my comment to the thread so people searching for the innovasupport scam charge get the connection of OriginalPlus to innovasupport, since it must be the same company/scam.)

Personally, I wouldn’t make contact with them. Simply contact your bank or financial institution.

Same thing happened to me. Contacted my bank who confirmed its a scam. Trying to get my £29.99 refunded. 🙄

Review the thread above and/or contact your card issuer.

RECOMMENDATION I have contacted my bank and solved the problem with debited €29,99. Do it!

Nobody here can help you. You need to contact your card issuer.

call your bank straightaway, they can make sure the subscription won’t go out again.

Hello, I have had the same experience happen to me. The best thing you can do is to contact your bank who will probably stop any more subscriptions, but may not be able to refund the £29.99

Don’t worry, contact your bank straightaway, they can stop the subscription. Things are looking better now, some banks are refunding the initial £29.99, my bank did, after two weeks.

Please let your Bank know. They are aware of this transaction fraud now and are doing all they can to help customers.