Extension process Apple ID (4589) exited

After most recent update to Sonoma 14.0, all access to my iCloud account is gone - passwords, etc. are gone and I cannot re-establish the link between my laptop and my iCloud account. And it cannot log out of my iCloud account, that throws an error. I can log in via a web browser, but the OS is not syncing correctly to my iCloud account.

MacBook Pro (M2, 2022)

Posted on Oct 9, 2023 4:00 PM

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63 replies

'Berto

Level 1

4 points

Jan 16, 2024 3:29 PM in response to pstaffor

FIX: If you are still receiving this Settings Error after updating to MacOS 14.1.2: “Extension process Apple ID (4589) exited” on your Mac.

I already posted a robust solution in this very forum that works to remove this problem (and has mysteriously disappeared from this thread?). Trying again. This is an iCloud issue after updating. Hopefully, you should still be receiving the error message above. If you've already done some of the other kludges posted herein, and are not still receiving this error message, this may not help you.

After the update to OS 14.1.2, when you follow the screen prompt and agree to accept the new iCloud Terms and Conditions, the “I Agree” link cannot complete because the update has already logged you out of your web iCloud page by turning off your web iCloud password. Under Settings on your Mac, your Apple ID categories will be grayed out and inactive.

The OS update has caused your web iCloud and your Mac iCloud to sever their connection because the new iCloud Terms and Conditions, the “I Agree” link cannot complete. This notification will keep popping up until you fix the problem. It removes trusted status for your Mac as well. It’s as if you never logged in, even if you selected “Keep me logged in”. Why? Who knows!

Here’s what I did to fix the error. It may not work for everyone but the basic solution is this:

•Shut down and reboot your Mac.

•Go to your web iCloud page, you will probably need to log-in again with your existing email and password. Select “Keep me logged in”. If successful, proceed to…

•Shut down and reboot your Mac.

•When the Apple Notification to accept iCloud Terms and Conditions appears, click the “I Agree” link.

•You will be sent to a pop-up that wants to verify you and requires you to select your Mac as “Trusted” by entering a 6 digit code sent to you into a page with six empty boxes. Do so. Follow further instructions.

•Now return to Settings on your Mac, and your Apple ID categories will be full color and active. They now should sync together, and the iCloud Terms and Conditions Notification will cease.

I hope this will remain posted and be of some help.

Feb 15, 2024 9:49 AM in response to pstaffor

I had this problem setting up my 14-inch M2 MacBook Pro for work, but was able to fix it.

Select System Preferences in the Apple menu in the top-left corner of your screen.
In the sidebar on the left, scroll down, then click Internet Accounts.
Click iCloud.
In the Apps Using iCloud section, make sure Passwords & Keychain is turned on. If it is off, click Passwords & Keychain, turn on Sync this Mac, then click Done.

mcmlvi

Level 1

8 points

Mar 15, 2024 7:42 AM in response to Fairlane_32

Fairlane_32, have you tried this? Credit goes to Richard Karachi on 2/13/24 - it worked for me...

mihma, BINGO!

Based on your post, and previous mentions of profile pic, I did this:

Click on little photo circle at top right of page

Added a profile picture (had none before)

Now the error is gone. From this I suggest anyone with the error go to iCloud and add or replace their profile photo.

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Extension process Apple ID (4589) exited