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My recent call history disappeared after installing iOS 17. How can I recover my call history?

I want to recover my recent call history which disappeared after installing iOS 17. I have tried a full shutdown and restart, turning airplane mode on and off, checking that the clock is on automatic, but none of these measures resolved the issue. Please advise as how to proceed. Thank you in advance for any assistance anyone can offer.

iPhone 11 Pro, iOS 17

Posted on Oct 15, 2023 12:25 AM

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Question marked as Top-ranking reply

Posted on Jan 12, 2024 5:49 AM

I'm experiencing this issue with the recent upgrade today iOS 17.2.1. Anyone has a solution to how I can regain my calls missing from my call log?

91 replies

Oct 15, 2023 7:33 PM in response to Archydolder

Hello Archydolder,


Thank you for posting in Apple Support Communities.


Did you erase or restore the phone prior to or during the update? Also, have you recently changed numbers?


If you erased or restored, you will need to install a backup that includes the call history to get it back. If you got a new number during this time frame, you will not be able to retrieve the call history for that number.


Restore an iPhone backup: Restore your iPhone, iPad, or iPod touch from a backup


Kindest regards.


My recent call history disappeared after installing iOS 17. How can I recover my call history?

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