My phone has gone black while charging the last two nights. It will ring, sounds can be heard but the screen will not wake up. Had to press/release the volume up & down button then the on button to turn it back on. The phone works fine all during the day. What’s causing this?!?
Chromecast,
I have exactly the same issue and I can provide more info about the after my experiment.
Happened to my 1 month old iPhone 15 Pro Max this morning. Black screen for an hour. Panicked big time as I don’t have a back-up phone. Imagine that I need to press anywhere on the screen just to stop my alarm this morning!
Exactly the same happened to me. I was trying to turn the phone off and called 911 instead :( I was not able to get my screen on and decided to wait till morning. In the morning I found it functional. Apple please fix the issue!
I have had my iPhone 15 Pro Max for about six weeks and this is the second time I’ve had this issue. There is not a problem with the chargers. There is a problem with the phones and they need to fix it. I have the original charger, I’m not in extreme conditions, and I don’t overuse my phone. There should be no reason to wake up to a pitch black screen out the blue. These phones are way too expensive to have to worry about them working or not.
I was thinking I had a faulty one until I just Googled it and found this thread. This is not good for Apple to not fix this immediately. Anyone with $1,000 or more to spend on a phone has things to do with it.
12/4/23
purchased my iPhone 15pro less than a week ago on 11/29 and this morning I woke up to a black screen! You could tell it was working because it made the clicking sounds and responded to being plugged to the charger. One of the reasons I hate getting new a phone something always goes wrong! Definitely glad I’m not the only one with this issue.
Apple please fix this!
The same thing has now happened to me. It is disappointing to me to see others with the problem and there is yet to be a solution from Apple. I can't do anything to fix it because I cannot see anything on the screen. There are a lot of things we all use our phones for and we need to have an immediate solution.
This also happened to me for the first time tonight and thanks to this thread I could reset the phone and wake it up.
It happened while charging
I used the cable that came with it to charge
It likely happened when the phone was at 100%
I wonder if it happens if the phone didn’t need a full charge.
Very frustrating to not be able to to see the screen, especially worrying if there was an emergency.
I am wondering the same thing about the charging.My phone was down to 49% when I plugged it in at bed time. I can hear it making the normal noises, so I know it is on. I have only had the phone a little over a month and last night was the second time this happened. As of this morning, I still have a black screen. I am afraid to "play" with the buttons too much becasue I do not want to set off the emergency alert. This is not ideal for anyone let alone when you have a 90-year old mother that could need help. This is beyond frustrating. We pay too much for our phones to have an ongoing issue such as this. I cannot call Apple support since I cannot see the screen!
Same (iphone 15 pro max), but on a wired charging cable. Was laid horizontally at night with the night clock on at 1am, at 6am the screen was black. Phone was set up 11/15, and it's running the latest software (17.1.2)
Mine just did the same thing. Woke up at 330 in the morning to my screen not working but could tell it was still on because of sounds and vibrations. So all of a sudden in the midst of my screen being black a siren type sound starts blaring in my house waking everyone up and my phone calls the police. Luckily I could communicate with the 911 operator even though the screen was black and let him know it’s just my screen not working. This just happened 5 minutes ago so hopefully the police don’t show up at my door in the next few minutes. This happens again and it’s going back to Apple. Only had the phone for a week. Sad !!
I charged my phone overnight since I have an IPhone … first iPhone on the market. My iPhone 15 has been charging all night without an issue until i download the new IOS, why Apple will say don’t charge your phone overnight, everyone that exactly that since iPhone came to live. They have a problem and they need to solve it, it is very annoying not able to use your phone, and even worse if you have an emergency and you are unable to use it.
Charged my phone overnight to wake up to a black screen. Siri responded and was able to call a number for me. Screen came back but I’m not sure if it was something that I did ( kept pushing and holding the power button). I’ve only had this phone for a month after trading in my android for it.
I had same issue, my iPhone 15 pro Max. It worked fine Yesterday but when i woke up today my iPhone screen was Black. I could hear the sounds from my iPhone exampel calling etc. But couldn’t see because og the black screen. This problem should Apple solve.
This exact same thing happened to me today at 4:15am. Screen was black and I was trying to get it to turn back on and it activated emergency SOS and called 911. I couldn’t even see which keys to press to hang up/stop it from occurring because the screen was pitch black!! Thankfully, I think emergency services knew it was a mistake & did not come to my house.
I have been trying to turn on my iPhone 15 pro max for over an hour!! I have never wrote a complaint before but this is ridiculous! I woke up to a black screen after charging my phone last night however I didn’t plug it in till 3am and it’s 7:43…. and I took my phone off the charger an HOUR ago. I am now going to be late to work because I was trying to get my phone to turn on!! my phone still isn’t working and I need it for my job and at school. If I knew this was going to happen when I got an “upgrade” I would’ve just kept my old phone. I tried everything that was recommended…. do I need to go back in and get another phone?!?
iPhone 15 Pro Max black screen
