iPhone 15 Pro Max black screen

Same problem. Picked up iPhone 15 Pro (not Max) from wireless charger, and I could feel that the buttons were responsive but the screen was black and unresponsive. I did the top button quick press, bottom button quick press, and power button long press to restart. The iPhone 15 Pro restarted and appears to be functioning normally. Apple, please address this issue thank you.

I have just had the problem first time now. Plugged in on charge at night, phone was laying flat on my nightstand could still turn torch on so I knew the phone itself was on but couldn’t do anything else. I tried changing charging cable at first thinking it hadn’t charged but I realised it was charged and was just the screen, tried multiple different options in regards to pushing lock/unlock and volume buttons and I could feel it vibrate but still no screen. I got up out of bed to try and search on another device as to why then all of a sudden I looked at my phone and screen is on and battery is 100%. Very strange phone is approx 1 month old

I had a same problem last night and aroUnd a month ago. It was around that my phone was black out 30 min both times.

last night my phone was connected to Boss speaker and I could hear the clicking sound and camera shutting sound. After my phone became normal, I could check my phone took the photos while it was back-out itself.

It is so strange, I sleeved had this problem before since I stick to iPhone more than 15years.

I also worry about when I really need a phone and if it won’t work. Sometimes I don’t bring my wallet or anything without phone when I go for walk shortly. And usually I use my flights tickets in my phone. I am going to go to Apple Store and will ask about it.

ok I just had this happen to my iPhone 15 Pro Max this morning and holy cow the panic that settled in.

My phone was charging vertically at night on a wireless charger that I have been using since the iPhone 12 Pro with out any issues. This morning when I got a phone call the screen was dark and I couldn't pick I had to rush and use my MacBook to pick the call while I troubleshoot my phone. Apple please fix this because a wired charger is not an option during meeting or work video calls.

Fortunately I was within my carrier’s 30 day window to my return my iPhone 15 Pro Max once and for all! Good riddance to this piece of garbage! 😃 Today I restored my iPhone 13 Pro Max and it’s back to everything working fine! 😃 So happy made this decision!

Same here. I had this issue last year when rise and wake first came out - on my new at the time iPhone 14 Pro Max. I consulted with a really knowledgeable Apple tech support person and he recommended I do that. And voila! NO longer a problem…..until I got the new iPhone 15 Pro Max this year. Had to disable again and so far NO problem. Wish they would fix their software issue!!!

Same here. In my new 15 ProMax. My alarm went off and when I picked up the phone there was no screen. All black. I thought it must have been a flat battery but it was on the charger all night. Then I realised the phone and text was still working ok. I made a call to work through Siri. It came back automatically an hour later.

had similar experience however realised it didn’t had to be on charge to occur, was watching videos on tiktok the screen just went off after i slide up for the next video leaving the audio playing. :’)

I’ve a new 15 Pro Max with the black screen problem from day 1.

I called Apple support today, they told me to quickly press volume up, then quickly press volume down, the hold the start button for 10 seconds to restart. It seems to have worked. Hope this helps.

Yes - I am having the same problem, although less often than you, it seems. The first time was really shocking, but now that I know that trick I am less worried - short press up button, short press down button, then hold on/off until the Apple appears…

However, I wonder if this is indicative of deeper problems. I hope Apple can fix it. I thought that 17.1.1 was intended to fix it, but it hasn’t…

This has happened to me too

iv had the 15pro max just 3 days

it happens when I charge over night with the apple charger usb-c

the only thing that works is Siri but then no screen.

I then played with the buttons on the side till eventually it just appeared 🤷‍♀️ no idea why.

This just happened to me this morning for the first time. My alarm was going off for work and the screen would not turn on. I used the side button to silence the alarm. My phone even called a Emergancy SOS 🥹😅. Sounds and buttons were working but the screen was all black. I use the MagSafe charging dock and have had my iPhone 15 pro max for a month. The force reset made it come back on but I hope this gets fixed soon. I have never had an iPhone do this before. I was freaking out 🥲.

Was freaked out beyond words when I woke up at 3am and my phone wouldn’t wake up since I have surgery this morning and need it for directions and phone numbers and other information. This wasn’t a good way to wake up this morning. Yes my phone was charging also and when I unplugged it, it came on after a few minutes which seemed like forever. iPhone 15 pro max new 🤦‍♀️😭

Having the exact same issue, except I can't turn my screen on at all. It rings, vibrates and sounds can be heard but the screen will not wake up. I try to restart or turn the phone back on but then my phone starts to go crazy and make emergency alarm sounds. My phone has been off the charger now for about an hour and still hasn't turned on.

I own an iPhone 15 Pro and got it just a couple of weeks ago. I awoke to the same black screen y’all are referring to after charging through the night. I’ve reported the issue to Apple to add my voice and try to petition them to update with a fix. In the meantime, I’ll turn off my wake function.