iPhone 15 CarPlay Not Working - Fix

Many have had issues like me with their iPhone 15 not working with CarPlay. The solution is NOT in the cables or USB C to A adapters. My vehicle a 2017 Chevy Suburban only has USB A ports. After discussion with Apple Tech support and others on this forum I put together the missing pieces. My screen shots are attached.


The key to the solution is You need to delete all devices from the the CarPlay device management in your radio. This along with renaming your iPhone and hard rebooting it. You will likely need to go through the CarPlay device management delete process several times until all are deleted. I found as I deleted there were many older devices still in the device management that appeared . Next un-pair from Bluetooth in car and on device forget. Once all devices are cleared the radio looks at your device as the first one connected to CarPlay and starts with a brand new message.


  1. Delete and forget your phone from Bluetooth on phone and on radio.
  2. Re-name your phone in Settings >About>Name
  3. Hard reboot your phone volume up>volume down> press and hold power button until Apple logo reappears and release.
  4. Plug in your USB C cable or in my case UBS C w/ USB C to A adapter or any name brand cable that is USB C to USB A. I used the Apple USB C and adapter, Anker USB C to USB A and Amazon Basics USB C to USB- A. All worked so the cable is not the issue.


Once plugged in CarPlay should pop up with a new welcome message and follow menu directions.

Last pair your phone via Bluetooth.




[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Oct 17, 2023 1:52 PM

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Posted on Jul 16, 2024 8:35 AM

I tried this solution and it did not work for me. I was using an ‘Elebase USB A to USB C Adapter’ (From Amazon) and the white standard USB C corded cable that came with the iPhone 15 Pro. I then decided to try a cable that I used in my home.

It was one from Amazon…


(USB C to USB C Cable, 20Gbps Type C 3.2 Gen2x2 Cord with 20Gbps Rate, PD 240W 5A, 4K@60Hz Video and E-Marker for Thunderbolt 3/4, MacBook, Dell XPS, iPad Pro, Samsung S20, S21, SSD, Hub, Monitor (2M)).


As soon as I connected it, Apple CarPlay appeared.


My car is a 2017 Opel Insignia Elite.



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55 replies

May 19, 2024 5:53 AM in response to MrUpNorth

I tried all of the above suggestions and nothing worked after upgrading to an iPhone 15. This phone simply has a flaw that does not allow it to work with a wired Car Play car and Apple has know about this for almost a year now.


It should not be this complicated getting it to work considering, in the excat same car, ALL previous phones worked until the iPhone 15 came out.


So something is not right here. After spending two weeks troubleshooting and on the phone with Apple support, I gave up and bought a $50 adapter that converts my "wired only " Car Play into a wirless version and now I can use the phone again with car Play. But there are still weird connection messages on the phone but at least it works.


In the end, I do not see where my iPhone 15 does any more than my old one did so this is great disappointment!

Jul 1, 2024 6:22 PM in response to MrUpNorth

My solution was absolutely in the cable. I tried so many charging and data cords, adapters and other suggestions on here. I deleted my phone from my car and forgot my car on my phone. I just kept getting a “charging error”. I finally found this cord and as soon as I plugged in my phone, the startup for CarPlay started up. Then I unplugged and set up Bluetooth manually.


I did not have to hard reboot nor rename my phone.


I also ordered the cord from Best Buy mentioned in this thread. Haven’t received it it, but I am thinking it will

prob work.


I also wonder if the solution has to do with the car model. I see so many different solutions that worked for people, it seems like there is some reason for all the solutions.


I have a 2017 Honda Civic EXT.


[Edited by Moderator]


Aug 21, 2024 6:16 AM in response to MrUpNorth

I had the same issues with my Honda City 2019. I was happily using an iPhone 12, then an iPhone 14 all with the USB-A - Lightning connectivity. Upgraded to iPhone 15 last week, and since then CarPlay is refusing to connect.


The cable that came with the phone was no good, as the car only has a USB A port. I use CarPlay a lot, so this was a major handicap.


Trawled the net for articles, most of which proved useless, and then stumbled on to this post, and decided to try my luck.


After trying with multiple (third party) cables, ordered a Belkin USB-A - USB-C cable(https://www.amazon.in/gp/product/B085585Y3D/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1). Here is what I did:

  1. Made my phone "Forget" the car in Bluetooth settings
  2. Made sure to cold-restart the phone and the car
  3. Connected the cable to the car's USB-A port and then to the phone
  4. et Voila!!! It works now. Lesson learnt - use a cable certified to work with Apple devices even if a bit pricey.


Just to be sure, also tried connecting through a USB-A-USB-C converter (https://www.amazon.in/gp/product/B09MZDL4NZ/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1) and attaching the original Apple USB-C cable that came with the phone, and that works too... Planning to stick with the Belkin cable connection, as it is lesser number of connections.


Haven't connected the Bluetooth back yet, but guess that can wait a bit. Hope this is useful for those others who are struggling likewise.

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iPhone 15 CarPlay Not Working - Fix

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