iPhone 15 CarPlay Not Working - Fix

Many have had issues like me with their iPhone 15 not working with CarPlay. The solution is NOT in the cables or USB C to A adapters. My vehicle a 2017 Chevy Suburban only has USB A ports. After discussion with Apple Tech support and others on this forum I put together the missing pieces. My screen shots are attached.


The key to the solution is You need to delete all devices from the the CarPlay device management in your radio. This along with renaming your iPhone and hard rebooting it. You will likely need to go through the CarPlay device management delete process several times until all are deleted. I found as I deleted there were many older devices still in the device management that appeared . Next un-pair from Bluetooth in car and on device forget. Once all devices are cleared the radio looks at your device as the first one connected to CarPlay and starts with a brand new message.


  1. Delete and forget your phone from Bluetooth on phone and on radio.
  2. Re-name your phone in Settings >About>Name
  3. Hard reboot your phone volume up>volume down> press and hold power button until Apple logo reappears and release.
  4. Plug in your USB C cable or in my case UBS C w/ USB C to A adapter or any name brand cable that is USB C to USB A. I used the Apple USB C and adapter, Anker USB C to USB A and Amazon Basics USB C to USB- A. All worked so the cable is not the issue.


Once plugged in CarPlay should pop up with a new welcome message and follow menu directions.

Last pair your phone via Bluetooth.




[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Oct 17, 2023 1:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2024 8:35 AM

I tried this solution and it did not work for me. I was using an ‘Elebase USB A to USB C Adapter’ (From Amazon) and the white standard USB C corded cable that came with the iPhone 15 Pro. I then decided to try a cable that I used in my home.

It was one from Amazon…


(USB C to USB C Cable, 20Gbps Type C 3.2 Gen2x2 Cord with 20Gbps Rate, PD 240W 5A, 4K@60Hz Video and E-Marker for Thunderbolt 3/4, MacBook, Dell XPS, iPad Pro, Samsung S20, S21, SSD, Hub, Monitor (2M)).


As soon as I connected it, Apple CarPlay appeared.


My car is a 2017 Opel Insignia Elite.



Similar questions

55 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 CarPlay Not Working - Fix

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.