Apple Trade in

I have traded in my iPhone 14 Pro Max and it has been collected by Royal Mail but tracking info not updated for 2 weeks

iPhone 14 Pro Max

Posted on Oct 21, 2023 10:39 AM

Similar questions

Apple says my trade in box came empty According to apple’s email, my phone there was sent as a trade in was not in the box that they received. I don’t understand what’s going on and what to do. I tried chatting with apple support but they were no help at all. This is insane!
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Did not receive trade-in I want to know if they can send me another apple trade in because it says it arrived but there is nothing at my door [Re-Titled by Moderator]
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What should I do if Apple says my trade-in box was empty? Has anyone had anything similar? im extremely frustrated! I sent back my phone via trade in and Apple have received an empty box. I don’t have a receipt as it went into a post box but have proof that it was delivered to them. what do I do in this instance? I don’t understand the logic behind Apple thinking I’d send an empty box and risk owing them £300?! I will be contacting Royal Mail in the morning but I’m at a loss and very irritated now! any advice welcome [Re-Titled by Moderator] Original Title: Trade in phone missing.
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1 reply

Oct 21, 2023 10:48 AM in response to Niddynosser

This is a user to user only forum. You'll need to contact the shipper for help with tracking.

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Apple Trade in

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