Apple Watch Ultra battery draining while on charge after updating to OS 10.1

After I update my Apple Watch Ultra software 30mins ago the battery keeps draining while the watch is on charge. It was on 80% and while on charge with the green bolt sign showing it’s dropped to 76%


I’ve tried restarting my Apple Watch Ultra and iPhone 15pro but the battery percentage still drops on my Apple Watch Ultra while on charge.


my iPhone 15pro software is up to date too with ios 17.1.


how to fix this. Please advice

Posted on Oct 25, 2023 1:46 PM

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Posted on Oct 28, 2023 5:04 PM

I had the same issue with my Ultra 2! I saw on another string that Mobyface was the culprit. Rang true to me because I have that 3rd party app. I uninstalled it from my phone and watch and my battery draining issue went away!!! Hope this helps.

148 replies

Nov 3, 2023 8:34 AM in response to SquintEagle

Exactly the same thing happened to me. They said they couldn’t duplicate the issue. I received my watch and when I paired it to my iPhone I noticed that the WatchOS was on version 10.0.1 instead of 10.1. I turned off the automatic updates and the watch worked perfectly like it did before I updated it. Funny that they didn't diagnose with 10.1 which seems to be the issue.

Oct 27, 2023 6:14 AM in response to BeakyBuzzard9

After a couple of un-pairing / repairing, new set-up, etc... I finally threw in the towel and contacted support. Got past the first level which told me I was running a Beta. Second level ran diagnostics and said that there were temperature flags set on everything on the watch except the battery! Set up the replacement and hopefully I'll have a new watch soon and send this one back. Yesterday afternoon got pretty rough with it - I couldn't get it charge more than 10% at a time before it would start overheating. It got a little better after I re-setup as a new watch, but still started depleting 1% every 5 minutes or so.

Oct 28, 2023 6:48 AM in response to BeakyBuzzard9

After going through all the suggestions everyone has tried, the only thing I found that worked was to roll back the update to watch os 9 and start over. Running thing is that when I did that the watch went back to 10.1 but a different build. If you have the option to roll it back do it. If not, you may be still waiting for the patch( or update) to fix yours. DEFINITELY A SOFTWARE ISSUE!!!!


There is nothing hardware related to the watches. Hopefully this helps.


FYI, I started day with 100% at 7:15 est and now my watch is at 100% at 9:46 est.


Good luck.

Oct 29, 2023 7:10 AM in response to BeakyBuzzard9

If you're having trouble installing any 3rd party apps(MobyFace), 1st, your watch has to have some charge to the battery. 2nd, it needs to be unlocked.


Go to your watch app and click remove on the 3rd party apps you want to remove.


Once the app has a connection to your watch, it will start uninstalling then and then you can put your watch on the charger. And once the offending app is gone, your charging speed should dramatically improve as well your battery life.

Oct 31, 2023 2:24 AM in response to BeakyBuzzard9

I've got a Series 9 watch and did the update Saturday night, since then, it's not fully charging, drains battery veryquickly and overheats at charging point, tried different charges, reset it, and also removed the Optimise Charge limit function, and nothing still the doing the same. I had a chat with someone in support and now I've got a booking to take the watch to a store. Its' just 1 month old!!

Nov 5, 2023 4:35 AM in response to BeakyBuzzard9

Thank all for sharing. I’ve been having the same issues the past few weeks with my Ultra. I thought, or hoped, it would resolve itself once I upgraded to the 15 pro max, but it hasn’t. An update is needed to fix this issue asap. I can’t use my watch for more than 3 hours before it dies. It’s nothing like the 36 hours or so I used to get from it per charge.

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Apple Watch Ultra battery draining while on charge after updating to OS 10.1

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