You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Ultra battery draining while on charge after updating to OS 10.1

After I update my Apple Watch Ultra software 30mins ago the battery keeps draining while the watch is on charge. It was on 80% and while on charge with the green bolt sign showing it’s dropped to 76%


I’ve tried restarting my Apple Watch Ultra and iPhone 15pro but the battery percentage still drops on my Apple Watch Ultra while on charge.


my iPhone 15pro software is up to date too with ios 17.1.


how to fix this. Please advice

Posted on Oct 25, 2023 1:46 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 2, 2023 9:38 PM

Yes I have ultra 1 and updated and samething. Use to get 48 hrs out of watch and now get less then 8 hrs plus getting no help!

148 replies

Nov 3, 2023 8:34 AM in response to SquintEagle

Exactly the same thing happened to me. They said they couldn’t duplicate the issue. I received my watch and when I paired it to my iPhone I noticed that the WatchOS was on version 10.0.1 instead of 10.1. I turned off the automatic updates and the watch worked perfectly like it did before I updated it. Funny that they didn't diagnose with 10.1 which seems to be the issue.

Nov 3, 2023 2:13 PM in response to BeakyBuzzard9

Same issue, watch was working fine until the latest software update. Battery is draining quickly even on low battery mode which is insane. My watch use to last 2 days without a battery and now it last about 5 hours on low battery mode. I end my work day with about 4% battery and totally disappointed at the $800 watch which i was so happy about before.

Nov 5, 2023 4:35 AM in response to BeakyBuzzard9

Thank all for sharing. I’ve been having the same issues the past few weeks with my Ultra. I thought, or hoped, it would resolve itself once I upgraded to the 15 pro max, but it hasn’t. An update is needed to fix this issue asap. I can’t use my watch for more than 3 hours before it dies. It’s nothing like the 36 hours or so I used to get from it per charge.

Nov 6, 2023 2:34 PM in response to Lew78

so hope this helps you guys out, so what I did was I myself was on the phone with Apple, which was unsuccessful and irritating so I decided to unpaired my ultra and reset and the reset did the trick for the last two days I’ve left the Watch off the charger and the battery has lasted. There is an update that is coming soon. The battery has lasted so far without any drain. There is an update that is coming soon to help with this but I am on 10.1.

Dec 5, 2023 4:24 PM in response to evosgames

I have upgraded to the latest version of Watch OS (10.1.1) after this Watch battery fiasco with hopes that it would resolve the battery drain issue a lot of us have experienced. There is good news & bad news!

The good news is that it has helped somewhat lengthen the time between needing charging.

The bad news is that my charge still only lasts about 14 hrs. before having to recharge it. Not even a full day! Prior to the upgrade to 10.1 it would last close to a full day. So Apple has not really restored the battery to where it was before this problem began. I can only believe this problem that happened after the upgrade, caused the battery to be damaged.

This is not ok!😤

Dec 24, 2023 10:49 AM in response to BeakyBuzzard9

If you upgrade to 10.2 and the battery is still causing a problem, you need to leave it on the charger for a long time to fully undo whatever they did to make you put it on the charger in the first place. Mine started draining FASTER after going to 10.2, but then after about 48 hours on the charger it's back to normal now.


Thank you arsonist, for kind of putting out the fire.


[Edited by Moderator]

Apple Watch Ultra battery draining while on charge after updating to OS 10.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.