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watchOS 10.1 : Heart rate complication invisible

Hello everyone,


I just updated my Apple Watch to watchOS 10.1. The heart rate complication is now invisible. I can tap where it used to be and it does open the Heart Rate app. So, it's there but just invisible.


I tested other watch faces to confirm the issue and all the faces I tried also do not display the complication any longer.


A forced restart did not fix the issue.


Any suggestions?

Posted on Oct 25, 2023 5:37 PM

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Posted on Nov 6, 2023 5:01 AM

Getting to think seriously that Apple is losing contact with its customers. Just getting too big to care, OR having so many complaints they just can’t reply fast enough.

COME ON APPLE!!! GET YOUR S**T TOGETHER!!! There are too many of us that reply on the Apple Watch for health reasons for you to ignore us!! Ugh!!!!

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192 replies

Oct 27, 2023 1:08 PM in response to pippin3

The apps are there just don't show on the watch face. If you tap the location where you put the heart rate, ECG and/or blood oxygen complications they will work. It's just unsettling not to see the icons. I have AFIB and that's why I bought a Series 8 last year when I thought it had started again.

Oct 30, 2023 6:57 AM in response to Hugo901

Hugo901 wrote:

(...)

Workaround: The Heart Rate complication works for me in the bottom of the “Modular Compact" face.

Thanks a lot, Hugo901!


Going one step further: Now, when you go back to your previously used complication (mine is Motion), the heart rate information is suddendly populating at the bottom of screen. Odd, but works (for me)! 😍


Hope this helps someone else, too... 😊

Oct 30, 2023 1:34 PM in response to 6x6

No heart rate on Breathe Watch face. Problem started after latest update on 6 series. Diagnostics in store revealed nothing. No answer. Bought brand new Series9 2 days ago. Heart rate complication does not appear on Breathe face. Appears on Gradient face, but you have to tap and wait several seconds while it figures out your heart rate. I used to be able to glance at watch and see heart rate. Those days are gone. I use it to see what heart rate is doing with my adjusted blood pressure medication. I thought new 500$ watch would cure it, but it didn’t. Please bring feature back with just a glance.

Oct 31, 2023 8:23 AM in response to grts2011

I don't think these complications will work until they push another update. Please don't waste your time with Apple support, I was online for two hours but they only did what I could have done it if I knew what they were going to do. Just reset, restore, and ask you to do more stupid things. When I called back and complained about wasting my time, one senior support staff said, they were aware of the issue and they will push a fix as soon as possible, so sit tight. nothing will fix this issue until they update the OS.

watchOS 10.1 : Heart rate complication invisible

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