iOS 17.1.1 - Issues with iPhone touch screen

I updated my iPhone 15 Pro to iOS 17.4 last night. It installed fine (took forever) but after that the screen was frozen. I rebooted it a bunch of times with the side buttons (up-down-right) but still the screen did not recognize touch (mine or anyone else's). I updated my iTunes (I'm using Windows 11) to the most recent version, then plugged in the phone. It said it was in DFU mode and I needed to restore it, but when I clicked restore it said that I needed the most current version of iTunes. I tried reinstalling iTunes but it says I have the most current version. I read all this stuff on the net about this problem, nothing worked. I took it to the Apple Store, they hooked it up to their laptop and it restored my OS and even my photos, files, music and books that were not bought through Apple. Works fine now. Luckily the iPhone had backed itself up to the cloud before updating the OS last night. This was a big PITA but at least it worked. Too bad they don't have an Apple Configurator for Windows.

I think that DFU mode stands for Definitely F**ked Up.

Pathetic touch response on my new iphone 15, while using Whats app, amazon touch sometimes does not work and it happens few times in the day. Even went to Service centre they checked and say this does not seem hardware issue please contact apple customer care and customer care even say they can just upload the software again.

Same here, can't acess my phone, touch doesn't work.

After upgrading to iOS 17.1.1 my entire screen has distorted look, unable to see anything clearly. Touch is working but display is not at all good.

It is a software issue, not a hardware issue.

I restored mine from DFU mode and then the update installed with no issues.

Again, There is nothing wrong with your hardware.

Can I ask how you restored the phone to ios 17.1 off your macbook? Thanks

Apple Configurator didn't work for me:

Took mine to the store yesterday and they took it to the warranty. 8 to 10 days to get it back.

When you did the restore, did you have to do it from a back up? Or did it do a factory reset (wipe) and then you restored?

Same thing happened to me. I have an iphone 13. It fixed the issue after I force restarted but after a couple of hours screen turned back into being distorted.

Hi Kevin. Just wanted to know if apple was able to sort out the issue? In the same situation as you whereby I do not want to full wipe my phone.

I took mine to the store and they sent it to the factory. They said it has to be restored, didn't present another option but i also didn't ask.

Hi - can you please describes the steps you did to "revive" the phone? Every option I see is pointing to a full restore. Thanks

Gibbo1, can you explain the steps you took to "revive" your iPhone with Apple Configurator?

Many thanks

SWP

Same issue. The error occurs when trying to install iOS in step 4 (after downloading and unzipping). Nothing happens on the phone.